Interface is a bit old-school and clunky but the important parts are solid: deposits go through instantly, games don’t freeze, and I got my winnings after verification. KYC took them like half a day w... See more
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Do not use this casino. They are wolves hunting the weak. I agree totally with another users comment regarding VIP. They don't care about the players. They have ignored my emails calls and messages. I... See more
Messed up my registration, used wrong email, had to talk to support to fix it. Bit embarrassing, but they sorted everything out. Played some live blackjack afterwards, dealer was polite, connection st... See more
Started a session on my phone on the train, then continued on my desktop at home and my game history was all there. Balance updated correctly, no missing bets. That continuity makes it easier to contr... See more
Company details
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Top okazja 🎯 Powiększony bonus startowy
Contact info
Poland
- zakiacopenhagen.com
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Hasn’t replied to negative reviews
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Good loyalty rewards slowly
I didn’t notice the loyalty program at first, but over a couple of months I got some extra spins and small cashbacks. Not huge, but it softens the losses a little. I like that it’s not forced on you.
Not overloaded with popups
Some casinos throw popups in your face every click. Here there are a few banners but nothing that constantly jumps out while I’m spinning. That makes it feel calmer and less like a circus, which I appreciate.
Better than expected honestly
I thought it would be some janky site with endless loading screens. Instead it’s pretty smooth, payouts work, and I’m still here a few weeks later which says something.
My mom won more than me
I convinced my mom to try a few spins with me sitting next to her, just for fun. Somehow she hits a bonus in like 10 minutes and doubles her balance. I’ve played weeks and never that quick. Still, the site handled everything smoothly.
Nothing fancy but it works
Interface is a bit old-school and clunky but the important parts are solid: deposits go through instantly, games don’t freeze, and I got my winnings after verification. KYC took them like half a day which is okay. I was kind of expecting a headache and didn’t get one.
Cross-device is seamless
Started a session on my phone on the train, then continued on my desktop at home and my game history was all there. Balance updated correctly, no missing bets. That continuity makes it easier to control spending too.
I like that they show time played
After a session I can see how long I was on. Sometimes that number shocks me into taking a break, which is good.
Not bad for jackpot hunters
I’m one of those silly people who mainly chases jackpots. They have a decent list of them here. Haven’t hit anything life changing obviously, but I like seeing the prize numbers climb while I spin. Normal slots have treated me okay too, so I stay.
Good enough, nothing crazy
It’s fine. I deposit a bit, I play, sometimes I win, mostly I lose. Payments come through, games don’t freeze, support answers when I ping them. I don’t know what else to want from a casino really. It just does what it’s supposed to do.
Withdrawl issues
Withdrawl issues, high turnover. Haven't gotten my payout after almost 3 days of waiting. Customer support just sends me on a ride everytime.
Do not use this casino
Do not use this casino. They are wolves hunting the weak. I agree totally with another users comment regarding VIP. They don't care about the players. They have ignored my emails calls and messages. If chat feels like closing the chat they do it and the block you form opening chat again. They do not close accounts. I've repeatedly asked and no response. This casino is a joke. Do not use
Avoid this casino st all costs
Avoid this casino st all costs. Apparently the vip is called #$$__&. Never responds to my requests. Only time she does reply is to email me cash back. The 24 hour chat is a joke. They say round the clock VIP it a total lie. Very misleading. They block you from chat when you ask something they can't answer. The missions tab used to work but doesn't anymore. They refuse to close accounts. I've sent over 40 emails and each email is never replied too. They reject withdrawals. It took me 10 withdrawals to finally get it. 1/10. If you're from Australia DO NOT USE THIS SITE. They keep emailing me which I find a little strange.
Minor thing but the only profile…
Minor thing but the only profile pictures are weird cartoon faces. No option to upload my own or even pick initials. Makes everything feel a bit childish and cheap for a site handling real money.
Won a decent spin
Won a decent spin, but balance stayed the same until I changed tabs and came back. For a second I thought they just ate the win. It updated later, but that sort of glitch kills trust pretty fast.
Rules on rules on rules
Rules on rules on rules. You click terms and it opens another page with different terms. I do not mind reading, but this felt like a maze designed to make you miss something.
My bank transfer took 10 business days…
My bank transfer took 10 business days instead of 3 as advertised.
Quick little win over lunch
Played on my phone during lunch break, just one slot. Hit a bonus round that gave me like 40 dollars on a 0.20 bet which made my day. Cashed out half and left some for later. Process was pretty painless.
Zero phone calls = plus
They don’t call or nag me about offers, everything is by email which I can ignore. Big relief compared to other places.
Support answered same day email
I don’t like chat, wrote email instead, got clear response in few hours. Good enough for me.
Okay even with slow wifi
My connection is not great where I live, so many sites lag for me. This one buffered a bit when loading the game, but once it started it didn’t freeze or kick me out. That was honestly a relief.
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