Zano Controls Reviews 

4
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics Manufacturer
  2. also in
  3. Lighting Manufacturer

Written by the company

Zano Controls are leading the way in LED dimming. Offering a one-stop LED dimming shop, Zano Controls have products to match most LED project requirements. From award-winning everyday 0-150W/VA / 5-250W/VA digital module, grid and plated dimmers through to 1000W/VA remote dimming packs that can work with difficult fittings and drivers. Zano Controls is the only company to offer off-the-shelf lighting control from 3-points via our ZSMARTLED range and the only company to be able to simply dim 1000W/VA with our revolutionary ZBARLED that works with existing wiring. With a technical helpline and an exceptional customer service team, we are here to help you get the best out of LED dimming simply, easily and right first time.


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Don't believe the hype

Every time I've used these dimmers I feel like a sucker, that I've swallowed a lot of hype. The reality is you are better off buying dimmers that are half the price. The general build quality does seem quite good, however in practice these dimmers can't dim everything, you probably have to verify with Zano on the phone first to verify the bulbs and lights you have - you could do that or just buy other less expensive brands that do the same job just as well. I think that the list of luminaires that Zano can't dim is vastly greater than those it can.

I am an electrician with over 10 years experience...

December 31, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Big disappointment.

We read the few reviews available on Zano dimmers before installation. We have a large house so we spent few thousands on these expensive dimmers. In short they are fine if you need a one gang dimmer, but if you have 2 or 3 gang set up (which we do) then you will end up with a lot of flicker within months of installation. Few of our dimmer switches stoped switching on completely or they only switch on/off from one location; very disappointing. We have taking the decision to uninstall all the multi gang Zano dimmers and replacing them with ordinary non dimmable switches;
These dimmers have been a total waste of money and time. In short Zano dimmers are OK for one gang set up (that is switching on/off from one location) but 2 gang or 3 gang set up they just DON'T work.

October 30, 2023
Unprompted review
Zano Controls logo

Reply from Zano Controls

Hi Dena,

Thanks for taking the time to share this feedback. We are really sorry to hear about the trouble you have had with the Zano dimmers. It’s definitely disappointing to hear they didn’t perform as expected in a multi-gang setup.

We completely understand how frustrating it must be to deal with flickering and limited functionality, particularly with a larger installation. Your experience isn’t the standard we aim for, and we would like to see if there’s anything we can do to help make this right. If you would like to reach out to us directly, we are here to assist and provide any additional support we can.

Thanks again for your honest feedback.

Rated 5 out of 5 stars

Fit the best, fit Zano

I am a working electrician and had a problem with dimming LED lighting. The salesman at a wholesaler pointed me in the direction of Zano and I have never looked back.
The quality of their products, the reliability and the ease with which they can be installed makes them my first choice all the time.
Their grid dimmers come with a multitude of adaptors for different plates as an example of how they have thought of everything.
I am 100% confident in using these products I know I will never get a call back from a customer.

June 20, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look