Just purchased first item don’t normally leave many reviews but thought I needed to, issue with size so got a phone call from company which was amazing service as nobody bothers to do the personal tou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing range and quality, if like me and you don’t want to look like everyone else on the high street and you want to have your own identity then you need this beautiful range. The amount of guys who... See more
Company replied
One of the worst companies to order from. Save yourself the effort of being robbed..hassle, time and money. I placed a order which was apparently sent out for delivery 10days later and then apparently... See more
The quality of the clothing is outstanding in both material and stitching. Purchased a long sweater dress (size 14 perfect fit and very slimming!) for myself and my 2 sweatshirts and a t-shirt for m... See more
Company replied
Company details
Written by the company
Zanouchi is a luxury fashion brand that focuses on unique styles at affordable prices. The idea of Zanouchi was born in the Northwest of England from the city of Bolton to be precise! Founded by an entrepreneur that is a lawyer and has a background in Fashion. Strong to our northern roots and wanted to satisfy a need for High End Luxury Casual, we put our minds to it. The inspiration behind the brand name Zanouchi comes from the rootward Zano. Zano meaning gift from God, this was the work that inspired the creation of the brand. Never forgetting the countless blessings, we have been given however big or small and channelling that energy into becoming your own success. In our case we wanted to create something that was unique to the market. Visit our Facebook, Twitter, Instagram pages to learn more about Zanouchi. Join our journey and be different. Sign up to our website for the latest news and offers.
Contact info
6th Floor, 120 Bark Street, BL1 2AX, Bolton, United Kingdom
- 03338806786
- Management@zanouchi.com
- zanouchi.com
I have ordered my product on 30th of…
I have ordered my product on 30th of december 2023 and still no mail no response from anyone. I have no idea about where my order is
December 30, 2023
Unprompted review
Advertisement
Always great experience very good…
Always great experience very good quality clothes and always fast delivery
June 7, 2023
My order still hasn't arrived
June 6, 2023
Excellent quality and prompt delivery
June 6, 2023
Advertisement
Great service from here
Great service from here . Love the style and options available on the website.
April 27, 2023
Unprompted review
DO NOT SHOP! SAVE YOURSELF
One of the worst companies to order from. Save yourself the effort of being robbed..hassle, time and money. I placed a order which was apparently sent out for delivery 10days later and then apparently a bunch of clothes were posted through my tiny letterbox. I bave contacted Zanouchi but there response times are really slow and messages are poorly conducted. I will now have to raise a further case with the Ombudsman and a chargeback case with my bank and merely because i assumed they were a genuine site with good clothes. #ScamArtists so be aware people. You have been warned.
April 19, 2023
Unprompted review
Fast and reliable service...got…
Fast and reliable service...got delivered on the exact day of my brothers birthday, who is a Zanouchi brand fan :) smile worth waiting for..
January 6, 2023
Reply from Zanouchi
Thank you for your review, we're glad we made your brothers birthday! We hope to see you shopping with us again soon.
Team zanouchi
Good service
Material of the items I've ordered looks good and nice fitting as I've ordered quite few tracksuits and T shirts but have to see it after the wash if it's still good then I'll be one of the regular customer.
December 2, 2022
Reply from Zanouchi
Thank you for your review. We hope you continue to shop with us and are happy with the product.
Team Zanouchi
Advertisement
Good quality clothes
Good quality clothes, poor communication. I have returned 2 pieces of clothes on two different occasions, never received communication that the clothes have arrived and the exchange had been processed.
Sometimes I call no one answers no one calls back.
December 1, 2022
Excellent quality and fast delivery
December 2, 2022
Reply from Zanouchi
Hi Benjamin,
thank you for taking time to review us. We hope you continue to enjoy our products and customer service experience.
Team Zanouchi
Reply from Zanouchi
Hi Enoma,
thank you for taking time to review us. We hope you continue to enjoy our products and customer service experience.
Team Zanouchi
I ordered for 2 Tshirt only one…
Fantastic experience with good customer care. Thanks Zanouchi
November 30, 2022
Reply from Zanouchi
Hi Rilwan,
thank you for taking time to review us. We hope you continue to enjoy our products and customer service experience.
Team Zanouchi
Advertisement
Excellent service quick delivery and my…
Excellent service quick delivery and my son love the material of the polo shirt
November 23, 2022
Unprompted review
Reply from Zanouchi
Thank you for your review, we're glad you liked the products and happy with the delivery. We hope t see you again soon.
Reply from Zanouchi
We're so glad you liked the quality of our product. Our customer feedback is very important to us, so thank you in taking time to give us a review. We hope to see you shopping with us again very soon!
Team Zanouchi
Excellent quality product and a quick…
Excellent quality product and a quick service. Never fails to deliver!
November 11, 2022
Reply from Zanouchi
Thank you for your review Asima. We hope you keep enjoying our products :-)
Quality clothing
November 13, 2022
Reply from Zanouchi
Hi Liam,
thank you so much for your review, We're happy you liked the quality of our product. We try our best to offer great fabrics and styles at a decent price. We hope to see you shopping with us again soon.
Team Zanouchi
Advertisement
Not helpful …
Have emailed them on several occasions as I am trying to return the item but they haven't helped me or responded with any help
November 3, 2022
Must say I was really pleased with my…
Must say I was really pleased with my purchase the quality of the garment is fab as for your packaging I must say I was impressed will be making future purchases
October 19, 2022
Reply from Zanouchi
Hi Michelle,
Thank you for your review. We're so glad you were impressed by our product and presentation. We hope to see you shopping with us again soon.
Thanks, Team Zanouchi
Awesome quick delivery
October 28, 2022
Reply from Zanouchi
Hi Sheraz,
thank you for your review, we hope you continue to shop with us and enjoy our products / service.
Team Zanouchi.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.