Zare Reviews 167

Second time with these wonderful people. Response time is quick. Support is great. Never could complain.

I've got my BF deal from Zare.com , I prefer Zare over than Hetzner, I must say Thanks harry for your help!

Arguably one of the best providers I've been with! Harry and the rest of the staff are awesome at what they do, and are both quick and extremely friendly when it comes to support. Can definitely recommend for anyone looking to set up an EU footprint with their solutions, or anyone looking for a simple (but still powerful) server provider that has your back!

Server and network performance have both been great for me, with a good ping from the U.S. East Coast and West Coast where most of my users are. I haven't been made aware of any glaring issues from them when they've been using the services, so that is a good sign! For myself, the control panel is great, with even more exciting features coming that I'm looking forward to!

Edit:
After a situation with the network that I just myself discovered (totally on my end that it wasn't discovered sooner, nothing to do with anything Zare provides), everyone at Zare were extremely helpful to help me get it resolved. :) Couldn't ask for any better!

Very efficient and polite support. Service and delivery times are without an argument among the highest quality I've ever experienced.

Perfect Service! Very fast, excellent AntiDDoS.
They're the best!

fast setup, fast support.

Yesterday Zare suffered from downtimes over the whole day. During this my server went offline. I thought I should wait a while as long as they are fixing their connectivity problems. Today they mentioned that their problems have been fixed but my server is still not online. So I contacted their support team. They were just able to tell me that my server has a kernel panic. My server has been online for multiple months and I didn't change anything, so why does my server have a kernel panic right after their problems? They told me to use their recovery system and reinstall the bootloader. I followed their advice but sadly their recovery system is bugged and not able to chroot the mounted volume. So there is no way to reinstall the bootloader. Now I am waiting for their support to check for the problem and pray that my server goes online again while my system is offline and not operational. That's what I call a really unreliable service!

If they were able to recover my server I will update my review.

Just started using zare and have to say the support is quick and they have catered to my requirements as best they can at this point in time.

High quality hardware and top notch support.

i have been i client since 2015, and after trying so many hosting company from 2010 tell 2015 i found Zare and for the past year they ware awesome and did a great job with me as they have never say no to me and alwyes trying to help me if i had any problem

I was collocated to a data centre in London this time last year with another company and it was perfect however things arose which led to the closure of that server. I had always seen Zare when I was in the GMOD scene many years ago and never thought to try them although they were always around (even when I had my own GSP).

Since I've moved to Zare since the beginning of Q1 this year, it's been a bumpy ride. Having moved from one setup to another, having to rebuild and start from scratch practically, it was a struggle. Tickets flowing backwards and forwards probably annoying Jordan and Harry at times, it was a nightmare and I felt like leaving due to the amount of problems I was having in the initial stage (A2S attacks, exploit attacks etc).

With a lot of sweat and tears from Jordan, he's managed to successfully block everything that was coming my way and the servers have been blooming better than ever except for the ping was a little higher than my old location.

Now with the recent relocation to the London data centre, I am honestly so happy to be back in the old building my server once was. My ping is insanely better, my servers are showing faster than ever on the master list and we're practically at the top of the listings again like we once were.

It's been not even one day in the new data centre (I wish you all the best of luck at Zare with the remaining two days of transportation) and our servers are doing even better with majority of the servers being completely maxed with new players and with the protection that's been worked on, not even being touched.

I cannot thank the Zare team enough for putting up with me and me being such a perfectionist and I can honestly say they put a lot of effort into this company. At the end of the day, we're all human and we have our flaws and we often break and I feel like I've annoyed them at times and haven't got the best replies due to this but they've always been able to swing it back around and give the best service once they've had a rest.

Keep up the good work lads, I HIGHLY recommend their solutions to anyone who is interested in dedicated server rental (if you're into game servers also, the protection is on point for source games). Prices are a little high and I'd like them to be a little lower like some competitors but I really feel like I've got my moneys worth from these guys plus a bit more.

high quality, affordable and DDoS protected server solutions with
great support

The team at Zare are always helpful with anything we may need, and available at any time of the day! All of my support tickets are always responded to within half an hour no matter whether it's at 9am in the morning or 11:30pm at night.

They have always gone the extra mile when they didn't have to, and that is why I will always keep my physical servers with Zare/HydraCom.

Network/Equipment is enterprise-grade and fully able to handle the large volumes of traffic/bandwidth that we throw at them. Never had an unexpected outage, and we are always notified way in advance in regards to any network/server maintenance that may occur.

Excellent service, fast response by support.
Maximum approved!

I have been in the hosting business for more than 20 years. My dedicated servers are in the US and have been for the past 10 years. I recently I decided to move closer to my location so I thought the UK would be the best choice. After doing some research, I found Zare and purchased a dedicated server. The guys were nice and eager to get my business; they even gave me a great discount. I started with one client who owned 5 virtual machines (Cloud server, Windows 2012 server, and 3 Windows 10 Professional VMs). Everything was running smoothly so I decided to move all my 22 VMs to the new server. I sent emails to all my clients informing them of the migration and the anticipated downtime, should there be any. Just when I was ready to start the migration process, the new server stopped responding. So I opened a support ticket which was left unanswered for more than 7 hours. I had to purchase Skype credit to call their offices in the UK. They suggested that it was an issue with software I had installed. It was an ESXi Hypervisor that they installed and configured for me. After 7 hours of downtime, they informed me that they had “a rogue virtual machine that belonged to a client which was causing the problem.” I decided to hold on the transfer and keep testing a little longer. I even moved my 5 running VMs to my old host. A couple of days ago I noticed that one of my drives which pointed to my storage server was offline. I check my vCenter and noticed that all VMs on my UK host were offline and had been for more than 3 hours. I opened another support ticket and the reply was, again, a software issue. Finally, I decided to stay with my current provider “Singlehop” and requested a refund for the remaining period. They refused to issue a refund and offered me the server free of charge for a certain period of time to test until I am 100% sure that they could give me 100% uptime. I closed all opened tickets, deleted all my VMs, and canceled my services with them in a matter of minutes.
Everyone in this business knows that downtime means unhappy customers regardless of the reason. Zare servers were fast and the Internet speed was amazing. However, what is the point of having fast machines and fast Internet when you cannot reach them.
Important note: if you want great servers for testing purposes ONLY, Zare is a good choice. However, if you are in a production environment, I suggest you find another provider because 10 hours of downtime in less than 40 days is catastrophic in our business. I did not have a single minute of downtime with Singlehop in the last 10 years other than the usual system update and restart which I initiated.

Zare is Great Customer Support.
In my last 17 Years Online Career i never get as like Zare Service And Customer Support. They Are always Best.

Thanks

The support here is just amazing. they fix everything and for low prices.

I got hit by DDoS i didnt even notice it.

Truly amazing

Great service, highly recommend to anyone!