Just received my order from Zarela
Just received my order from Zarela. I ordered Multi coloured Rico Baby Yarn and was sent baby blue yarn. Not even close to what wanted. Won’t use this website again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just received my order from Zarela. I ordered Multi coloured Rico Baby Yarn and was sent baby blue yarn. Not even close to what wanted. Won’t use this website again.
I have used Zarela several times now for crochet hooks, etc and been very pleased. I first noticed them as an Amazon and Ebay seller so decided to check out their website. The prices are slightly lower on the website so decided to order direct from them rather than through a different outlet. In all of my transactions the items arrived very quickly, were well packed, and I was kept updated about the delivery. I will continue to order from them as I am very pleased with both the quality and shipping of the items I have received.
Made my first purchase with this company and I am very pleased with my experience
Ordered late Wednesday evening and delivered Saturday morning that’s impressive
Happy with the wool will definitely shop here again thank you
Excellent customer service. Prompt and friendly communication. Would definitely order from them again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.