ZAVA (France) Reviews 9,091

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I'm giving them 4* as they were very quick and helpful. But, the reason why I haven't given 5* is because on the website, it states that the medication is priced between 80€ and 120€ for 84 Xenical ta... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Zava since June 2025. Throughout that time I have been nothing but content with the professional service provided and access to Montjaro as a product.I would like to take this... See more

Company replied

Rated 5 out of 5 stars

I contacted ZAVA because I had a few questions about using their services, as I’m not fluent in French and wanted to be sure I understood everything clearly. My call was answered by Flavien, who is bi... See more

Company replied

Rated 5 out of 5 stars

Super service. 1st time used - really easy. Very efficient. No problem at pharmacy in France, prescription in French and didn't have to pay for medication. Covered by standard healthcare here. THA... See more

Company replied

Company details

  1. Doctor

About ZAVA (France)

Written by the company

Consultations médicales en ligne avec délivrance d'ordonnance si nécessaire, par nos médecins habilités.

Téléconsultations sans face-à face, sans rendez-vous, sur la base d'un questionnaire de santé et d'échanges écrits avec nos médecins. Retour du médecin en moins de 3h ouvrées si nécessaire.

Sujets de santé pour lesquels il est possible d'accéder à une téléconsultation sur ZAVA : Dysfonction érectile, Contraception, Cystite, Obésité, Dépistage et traitement ISTs, Problèmes de peau, Hirsutisme, Perte de cheveux, diagnostic sur photo etc.

ZAVA est un service d'Health Bridge Medical Ltd, société enregistrée en Irlande sous le N°648769.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Simple et efficace

Simple et efficace

September 9, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Ben,
Merci pour votre message,
Nous sommes ravis d'apprendre que vous ayez eu une bonne expérience avec notre service,
Si nous pouvons vous assister et obtenir 5 étoiles lors de votre prochaine demande n'hésitez pas à nous contacter via votre espace personnel, nous vous assisterons avec plaisir.
Belle journée,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Full support!

On three occasions, I have required detailed information and either Flavian or Oliver were immediately on hand with the knowledge necessary to solve my problems. I found them to be knowledgeable, exceptionally helpful and sincere. What a relief for me to have found such kind people.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Is being a good experience

Is being a good experience. The team of doctors are very reactive and I like that they gave me good information that I can read at my own pace, they follow up very well.

July 13, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look