I actually have not tried Zeffy yet, however after reading the reviews and seeing how Zeffy responds to possible scammers etc. i am definitely signing up. Finally a conmpany with integrity to do... See more
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Company details
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Zeffy is the only 100% free fundraising software for nonprofits in North America. Nonprofits can use Zeffy for all their online fundraising needs, such as donations, ticket sales, raffles, auctions, campaigns, memberships, e-commerce, emailing, donor management and more! Zeffy never charged a cent to nonprofits and never will. The platform is solely funded by optional tips from donors.
Contact info
917 Mont-Royal East, H2J 1X3, Montreal, Canada
- 1-833-210-1156
- contact@zeffy.com
- zeffy.com
Replied to 73% of negative reviews
Typically replies within 1 week
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Party
Everything was easy and user friendly. I was made aware of transactions quickly.
Zeffy hides a donation to Zeffy when…
Zeffy hides a donation to Zeffy when you make a donation - I found the 15% donation fee they give themselves to be very devious!

Reply from Zeffy
Zeffy was an incredible option for our…
Zeffy was an incredible option for our school silent auction it was simple to use for all I would 100% use it again and recommend to all’
Our experience using Zeffy.
We’ve been using Zeffy for fundraising at Friends of Kinder Velt USA, and it’s been a genuinely helpful platform for us.
The biggest benefit is the zero platform fees. For a small nonprofit, that matters a lot - more of each donation goes directly to the work instead of being eaten up by costs. Setting up campaigns is straightforward, and we were able to launch donation pages quickly without technical help.
Donors have found the experience simple and clear, and the confirmation and thank-you emails are easy to customize.
There are a few areas that could be stronger. The optional Zeffy “tip” can sometimes confuse donors if it’s not explained clearly, and reporting is solid but fairly basic if you’re running multiple campaigns. Design customization is also more limited than some larger platforms, but that’s a reasonable trade-off given the cost.
Overall, Zeffy has been a good fit for us - especially for focused campaigns where we want to keep fees low and move quickly. We’re glad to have it as part of our fundraising toolkit.
ease and most of all convenience of…
ease and most of all convenience of keeping account
It is a wonderful site for non-profit…
It is a wonderful site for non-profit missions. A little confused as to why so long to receive the money. But, maybe I missed something. :)
I actually have not tried Zeffy yet
I actually have not tried Zeffy yet, however after reading the reviews and seeing how Zeffy responds to possible scammers etc. i am definitely signing up. Finally a conmpany with integrity to do whats right in more ways than one.
Free, help, community and instant security for their People.
how often do we see that nowa days especially online! i am amazed and appreciate you Zeffy!
Keep up the great work and I am in full support!
Set Free Tribe WorldWide 13.
Thank you and God bless you!
Dear Zeffy Support Team,
Dear Zeffy Support Team,
I am writing regarding a very serious issue with my account. Without any notice, my payouts were held, my account was unlinked, and later, after I posted a review on Trustpilot, my payments were removed from my account.
For more than 10 days, I received no reply from your team, no refund to donors, and no explanation. If payments needed to be reversed, it should have been done immediately—not after my review.
This has happened to me three times on three different campaigns, and it clearly appears unfair and unprofessional.
I have complete proof, screenshots, and all records of these actions. If Trustpilot allows or if you request, I can provide all evidence.
I request immediate action:
1. Restore my account
2. Release my held funds
3. Provide a clear explanation
emil link with acount same same emil

Reply from Zeffy
Easy of use and set up
Easy of use and set up, the functionality is what we needed. Highly impressed and recommend to my fellow 501c3 managers.
The best alternative we found
Zeffy has been a great way for our NonProfit to collect money -- for events, fundraising campaigns, and other collections -- much better than trying to make do with Venmo or with other platforms that charge a fee. The record keeping and reporting functions within Zeffy are user-friendly and very helpful, and the design process for each different campaign is also very intuitive. It helps that they only work with NonProfits, so they understand us and are here to support our unique, mission-driven way of doing business.
So easy to use
So easy to use, does exactly what it says it will do! No fees is a huge help to us as a small non profit.

Reply from Zeffy
Its been 2 months we’ve used this for…
Its been 2 months we’ve used this for our church online giving.
So far Zeffy has everything as advertised. The set up was fast and easy and deposits are made in a timely manner.
Zeffy always responds promptly
Zeffy always responds promptly. In this case, they provided the answer to my question and suggested options to meet our objectives.
Zeffy was a fantastic resource for our…
Zeffy was a fantastic resource for our fundraiser! It was simple to use and kept our guest list organized. The platform is very user-friendly, and there were no hidden fees. 10/10 — would definitely recommend!We loved it!
Zeffy has made it easy for us to set up…
Zeffy has made it easy for us to set up campaigns successfully.
This is the app we've been looking for!
This is the type of app we've been looking for. It's easy to use and it allows us to capture more fundraising money that we would otherwise miss out on ("Sorry I don't have any cash." "No problem, we now accept credit cards for donations!"). The zero cost is also important as all money donated goes directly and wholly to our support efforts. In addition, I am pleased a few folks, I'm guessing ~20%, donate to Zeffy's app to support them.
Double Charged 1st attempt to donate to Tafsik…
My first attempt to donate to Tafsik was blocked by a message on screen stating error, when nothing was missing.
I started back at the beginning of the process, put in everything exactly as before, and received the only evidence that donation was accepted: card was charged twice; once for the so-called failed attempt, and once for the recognized successful donation. At least I can say a worthy organization is receiving; you may however, chose to fix the technical issue for the sake of integrity.

Reply from Zeffy
Great Experience
The learning curve was easy and met our needs for our event. We will look at using this again in the future.
Great find in a pool of mediocre platforms
Discovered Zeffy after doing an Internet search. I chose them for my charity quiz night as they were the only platform I could find that did not charge fees to charities. As a very small charity every pound counts.
I hadn’t heard of them before but decided to go ahead and I’m very pleased I did. Setting up the account and the event were very simple and the fact that money was transferred to the charity on a regular basis after each ticket sale (not just at the end of the campaign) was very useful.
Emails went out automatically to everyone who booked plus there was also feature for me to contact people myself if I needed to. Everything was very clear on set up and I would 100% use them again and recommend them to people.
Excellent service all round.
Literally Impossible to Make an Account
Literally impossible to make an account. It just sends you in circles.
Response:
When you try to create an account it just sends you back over and over again.

Reply from Zeffy
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