ZeGerman Reviews 

115
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It looks like the company is no longer existent. No replies to any communication on any channel, but they still accept orders and payments. Have tried reaching out through multiple channels without lu... See more

Rated 5 out of 5 stars

Highly responsive, fast delivery, the mini salamis for kids are so easy for picnics/day out or school snack, eau de parfum for men and women have scent longevity, facial products are good quality at r... See more

Rated 5 out of 5 stars

Excellent range of every-day products at such affordable prices. My favourites are the Nivea cream and the Alverde body butter which are super rich and moisturising especially for my dry skin and psor... See more

Rated 1 out of 5 stars

This store is closed but the e-commerce is still up and it will let you go through with a transaction. All the phone numbers are out of service and no one answers emails.

Company details

  1. Grocery Delivery Service

Written by the company

Buy German Groceries, Personal Care and Household products online in Singapore - delivered to your doorstep.


Contact info

3.2

Average

TrustScore 3 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(115)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incompetent service

Incompetent, poor service, not recommendable. Didn’t notify me about the cancellation of my order. Do not purchase anything from here.

May 27, 2025
Advertisement
Rated 1 out of 5 stars

Permantly Closed

This store is closed but the e-commerce is still up and it will let you go through with a transaction. All the phone numbers are out of service and no one answers emails.

May 18, 2025
Rated 1 out of 5 stars

It looks like the company is no longer…

It looks like the company is no longer existent. No replies to any communication on any channel, but they still accept orders and payments. Have tried reaching out through multiple channels without luck, so I am guessing a chargeback is the only way to move forward

April 17, 2025
Rated 1 out of 5 stars

Not sure this company is still operating..

Not sure this company is operating anymore. Placed an order, paid for shipping, one week later, no delivery and zero communication from the company. I tried calling, WhatsApp, emailing, and an enquire on their site - nothing gets a response and no one gets back to me. I understand things happen but some communication with customers would be great.

Accepting an order and having it stuck in “awaiting fulfilment” with zero response to customers is not usual practice.

May 2, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars

Great place to get German snacks

Extremely fast delivery. We ordered in the morning and our goodies arrived in the afternoon (on the same day). Order was correct and in good condition. My husband was very happy to be able to get the german xmas snacks which reminded him of home. Haribo - great xmas selection (cant find them in fairprice or cold storage). Prices are reasonable. Will purchase from them again!

January 8, 2024
Advertisement
Rated 5 out of 5 stars

Highly recommend

Quick delivery, friendly staff and the only place in Singapore I can get the German delights I had been craving for!

December 23, 2023
Advertisement
Rated 5 out of 5 stars

Christmas Delight!

This Christmas season, I was delighted to discover ZeGerman, who made me very happy with their wonderful gift of candy canes along with my order of Christmas delights! Their courteous customer support was super and immediate and their delivery was fast! To the innovative people behind ZeGerman - thank you so much - I look forward to ordering from you again! Have a beautiful and blessed Christmas! ❤️

December 8, 2023
Rated 3 out of 5 stars

I didn’t know

I didn’t know, when the delivery would take place.
The delivery was incomplete at first.
Some products were from another, cheaper brand, than I had ordered.
The second delivery again took place without any notification and the chocolate in there just melted away in my hallway.
But the customer service was very polite.

December 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look