Trying to get a sim delivered from O2 for 3 weeks. Zeleris has said that I wasn’t in 3 times, not true. O2, why do you use these instead of Correos? Absolutely disgraceful service. Update- on my... See more
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Tracking doesn't work. Customer Service email doesn't work. No way to contact them. No idea where my shipment is. Picked up by a man in an unmarked white van - very unprofessional. Is this compan... See more
Worst company Tried it more than twice and more than twice they do call you and if you dont understand each other they will cancel the delivery immediately without even trying on calling again They... See more
190C8AA8440116212A LESS THAN ZERO - A DANGER TO YOUR MIND & HEALTH. ABSOLUTELY USELESS FROM THE DRIVER TO STUPID NON EXISTENT CUSTOMER SERVICE. MORE FUN TO THROW ITEM IN THE SEA Cannot dial... See more
Company details
Information provided by various external sources
Zeleris es la empresa de Grupo Telefónica especializada en en servicios de logística y transporte para empresas y particulares. PARA EMPRESAS - Oferta integral de transporte nacional e y logística. - Más de 10 años de experiencia en servicios ...
Contact info
Calle de Melchor Fernández Almagro 105, 28029, Madrid, Spain
- www.zeleris.com
No history of asking for reviews
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Terrible
Trying to get a sim delivered from O2 for 3 weeks. Zeleris has said that I wasn’t in 3 times, not true.
O2, why do you use these instead of Correos?
Absolutely disgraceful service.
Update- on my second attempt, this September, to order the sim, it was delivered on time! Keep it up Zeleris!
Is this company even real?
Tracking doesn't work. Customer Service email doesn't work. No way to contact them. No idea where my shipment is. Picked up by a man in an unmarked white van - very unprofessional. Is this company even real?
Worst company
Worst company
Tried it more than twice and more than twice they do call you and if you dont understand each other they will cancel the delivery immediately without even trying on calling again
They cancelled order literally after 1 minute or less
Adding 10 times the weight on package…
Adding 10 times the weight on package and charge twice the amount , package is 16 *13 * 6cm do the math if its not concrete or metal its impossible to weigh 2kg.... scam company and packlink dosent help either... Might be a case for policia? seen more that this happend to
NEVER PICK UP PARCELS
They do not pick up parcels saying "incorrect address" when all other courier services come and pick up and deliver with no issues from the same address. Ridiculous.
Zeleris in Spain
Zeleris in Spain. Not recommend! Lying! Terrible service!
The worst experience I've ever had with…
The worst experience I’ve ever had with a delivery company. They don’t tell you what time of day they’re coming, so you have to wait the whole day. I contacted them by email no reply. I called nothing. And now I’m still at home, waiting all day, doing nothing but waiting.
The WORST courier ever
There aren't enough words to describe how awful this company is.
It's been 8 days since Movistar shipped a new mobile; it's still not here, and every evening Zeleris sends an SMS saying that they tried to deliver, but nobody was home. Yet someone has been home the entire time, watching the phone, and waiting for the doorbell to ring. So their messages are complete lies.
They called once from a call centre to confirm the address, which has been correct the whole time, but the driver has never called or rang the doorbell.
Every day, Movistar escalates the order for delivery, but it doesn't make any difference.
To say that we are annoyed would be an understatement.
Stupidest company ever
Stupidest company ever. Fck Movistar and Zeleris. 6 days to deliver a router. Disaster. Canceled my contract
Incapable
Incapable, cheats, inept, ineffective. I would never count on these unpresentables for distribution. They are at the level of those who hire them to deliver their orders: Movistar
this company is a joke
If you need to transfer anything important from A to B, so never use the service of this company. I ordered a fast shipping of documents which is supposed to deliver the within 48 hours. Nobody came to take them. After 3 days I receive a phone call that a courier want to come only to get my parcel. this is not serious, no trust to them and of course this is my first and the last attempt to work with them.
Thiefs
They mark the item as delivered on the tracking system. That is simply a lie. We reache out by phone and email but they do not respond. We visit them in person and they simply say the item is lost. They do not give a solution. So I have to sort it out with the seller, going through a painful customer service process that lasted several calls and emails during 3 weeks. 1 month later i get my money back but have no item and ive wanted too much time.
Worst service ever
Worst service ever! They got all the correct information to deliber the package, but they didn't. Every day getting a message at late time saying that the delivery was jot possible when in reality they had to deliver to a place with concierge service. Not even a call from the person in charge to deliver the package once close to the delivery address if any information needed. Just the worst possible service ever!
Not recommended
Not recommended, arranged a delivery and they returned the package without informing me... not trustworthy... AVOID!!
The worst!
Had the misfortune of using this company multiple time (not through choice). Their service is terrible - absolutely do not care about customers. Deliveries never arrive when they should. The driver always claims there is a problem with the address, so it gets delayed awaiting verification - total scam!
Nefarious transport company
A real nightmare. Second time I have problems with their deliveries and always with absurd excuses: streets that “do not exist” or delivery attempts that never happened. Today they confirmed the delivery and, after hours of waiting, magically decided that no one was home... when I haven't moved. No bell, no call, no package. Unbelievable the level of disorganization and lack of professionalism. I have received packages from many companies, but Zeleris takes the medal...for disaster.
ZESKRIS is running a scam operation
ZESKRIS is running a scam operation. Their offer of “2TB USB drives” at a suspiciously low price is a textbook example of counterfeit tech. These drives are typically low-capacity sticks with firmware hacked to fake a larger size. The result? Data loss, corruption, and zero support.
This is not a mistake or poor quality — it's intentional deception.
Avoid this site at all costs.
Report them. Warn others.
Let’s keep the internet clean from this kind of fraud.
Horroroso
Horroroso. Absolutamente horroroso. Recomendaría no usar jamás este servicio, pero claro, lo impone Movistar. Un desastre.
Terrible customer service
Terrible customer service. I requested tie product to arrive on 26th May in the evening and it arrived 27th May in the morning when I wasn't there so it has been sent to a neighbour.Avoid them
Do not use this company they are a…
Do not use this company they are a bunch of incompitent liars.
They manipulate tracking information to cover up their own failings.
Failed to collect 5 packages from our supplier then marked the tracking as items not ready to collect. The packages were ready the day before when the service was booked.
There is now a problem getting our money back as they stated items not ready on tracking.
AVOID THIS COMPANY THEY ARE DREADFUL AND SHOULD NOT BE IN BUSINESS
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