Zenco Legal Ltd Reviews 

9,382
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive website and straightforward online forms, noting how remarkably simple it is to complete legal paperwork without unnecessary delays. Consumers frequently highlight the exceptionally friendly and professional staff who go out of their way to provide wonderful guidance and total reassurance throughout the entire journey. Though some reviewers initially felt a bit unsure or experienced minor confusion when navigating the digital platform independently, prompt phone assistance readily cleared up any worries. People also mentioned that receiving clear updates and properly checked documents gave them complete confidence in the final results.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the online process is... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional and patient... See more

Service

Clients share positive opinions on service, praising the fast, efficient, and professional handling of... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are exceptionally... See more

Website

Consumers experience great satisfaction with the website, expressing that the online process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of the form and everything was straight forward. The questions were not complicated. However, I note the form was asking for a separate email and phone number for my 90 year old dad who... See more

Company replied

Rated 5 out of 5 stars

Superb service from Zain re setting up my Power of Attorney documentation. Extremely friendly manner,informative,helpful and patient.Cost:very reasonably priced. Thank you so much Zain,you're a... See more

Company replied

Rated 5 out of 5 stars

We decided to get Power of Attorney documents for me and my husband. Googled it and Zenco had so many positive reviews. Well they’ve got another from me. Everything was so simple to do online,... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend this service . thought this process would be so difficult to do but found the online process easy . I did need some questions answered, so I booked a telephone call and they... See more

Company replied


Company details

  1. Paralegal Services Provider

About Zenco Legal Ltd

Written by the company

Zenco Legal

We focus on you to bring legal services that separate us from the rest by being; accessible, affordable with amazing service.

We offer our customers same day phone appointments for their convenience for Lasting Powers of Attorney documents, basic and Trust Wills.

We're on average 65% cheaper than high street solicitors with a best price guarantee for peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(9,382)

2,298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Power of attourney

4 separate documents, 2 each for my wife and me; each clearly marked where we, our daughter and our witness needed to sign, making the slightly daunting process much easier to complete. Thankyou Zenco!

September 18, 2026
Rated 5 out of 5 stars

Excellent

So glad I chose Zenco for LPA for my dad. Very easy to deal with and would highly recommend them and definitely will use them again. Also cost half the price my husband paid for his mums LPA

September 25, 2026
Rated 5 out of 5 stars

A person by name checking by text…

A person by name checking by text message & phone call to see if you were having problems with filling in on line forms, I feel that this is a personal touch & not just after your money, I finished filling in my form on Monday & I received my forms for signing & witness signing today, Thursday. I feel that this has been done in a very short time, & I did not have to wait to long. Thank you Zenco Legal Ltd ,for treating me like a person & not a number.

September 22, 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the lovely feedback Patricia 🩷

Rated 5 out of 5 stars

Mr Martin Clements was my co-ordinator…

Mr Martin Clements was my co-ordinator who was extremely polite and helpful in guiding and supporting me for power of attorney documents required. Overall very happy with the service from Zenco and would highly recommend them.

September 24, 2026
Unprompted review
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the kind words Aqiq 🩷

Rated 5 out of 5 stars

WOW what service

I can’t believe I stumbled upon
the service of Zenco legal by scrolling on the internet.

We have been meaning to get a LPA done for a number of years and this just never happened, as I’m sure a lot will relate to “life” gets in the way!

I decided there and then to pay the extra to have everything simplified and the speed at which this was done was excellent.

I had the paperwork the very next day and a prepaid business envelope to send back when completed.

We got this done with so much ease as everything was labelled and marked where to sign and who needs to sign.

One day after posting I had an email to say it was checked and posted out to the Office of Public Guardian and that was that.

If you’re in the same boat as we were and never get round to it, just contact them and get it done !!

Thank you Zenco 🙏

September 24, 2026
Unprompted review
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We really appreciate you taking the time to take the write kind words Dawn, we are so pleased we could help you 🩷

Rated 5 out of 5 stars

Simple, efficient and fast.

I couldn't believe how simply the whole process was. Lots of clear instructions. Personable and professional. I have already recommended Zenco Legal to friends and family.

September 22, 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the lovely feedback Deanne 🩷

Rated 5 out of 5 stars

Zain was absolutely fantastic

Zain was absolutely fantastic with the application process and explained everything clearly throughout
I was going to do an application online but thought I would give Zenco a call to get the answers to some of the questions I had. Zain was very knowledgeable and reassured me that I was in the right place
I have had a notification today that my documents are on the way so the process has been very speedy, and everything is handled with care and support which is really helpful

September 24, 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the 5 star review 🩷

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