I'm having trouble finding in my downloads so not a perfect score
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The word doc didn't quite transfer cleanly into a pdf. I suspect it was more my programs fault
Company replied
Convert was very fat but unappropiate. Texts combined and bestrides one to another.
Company replied
It converted a document I needed from Word to PDF. The site I was using to submit documents would only allow PDFs. I am however worried about how to cancel as I literally only needed this service the... See more
Company replied
Company details
- #256 of 340 best companies in Software Company
- #11 of 15 best companies in Web Collaboration Platform
About Zendocs
Written by the company
Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.
Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.
With Zendocs, you can:
- Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
- Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
- Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
- Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.
What we believe:
- Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
- The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
- Mobile and desktop should both work — start on your phone, finish on your laptop.
- Feedback shapes the product. We read what users tell us and use it to decide what to build next.
Contact info
United States
- zendocs.com
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this is amazing just a few clicks and…
this is amazing just a few clicks and you good to go.
May 11, 2026
Reply from Zendocs
Dear tettehtheophilus, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear Meindert Willem Struyf, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Make sure you read the terms and…
Make sure you read the terms and conditions when you're checking out!!! They hit you with a 39.99 subscription fee!! And when you ask for a refund, they refuse to give it to you!!! Horrible service, take your business elsewhere!
May 10, 2026
Unprompted review
Reply from Zendocs
Dear Chelsea Chapman, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number CHELSEACHAPMAN609377 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Do not use Zendocs!!!
Do not use Zendocs!!!! It is a scam! Zendoc charges $.50 a couple of months then hits you a monthly autopayment for $39.99! READ CAREFULLY THE TERMS AND AGREEMENTS!
THIS SITE IS A SCAM!!!!!!
May 9, 2026
Unprompted review
Reply from Zendocs
Dear Deborah Lewis-Wong, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number DEBORAHLEWISWONG485557 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Easy to do.detailed understandable
May 10, 2026
Reply from Zendocs
Dear bennyann, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Don't waster your money.
I converted a pdf to docx but there were graphics on top of text. I tried to separate them but it's a 16 page document and would take forever to make it readable. Only cost me $1.00, but still... One star for this!
May 10, 2026
Reply from Zendocs
Dear Terry, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number TERRY933027. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
Very professional and extremely…
Very professional and extremely convenient. It was made so easy, thank you so much.
May 9, 2026
Reply from Zendocs
Dear Ahkee Artist, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear moafarey, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
This company take £29.99 from my…
This company take £29.99 from my account, where as I did not use there service.
I try to contact them but can't
They still trying to get money from my account I have to get to my bank to stop this.
I am not well.and need my money back.
March 27, 2026
Unprompted review
Reply from Zendocs
Dear Mrs Cauline Williams, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number MRSCAULINEWILLIAMS720516 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Rubbish service paid a pound however…
Rubbish service paid a pound however couldn’t download a word file.
May 9, 2026
Reply from Zendocs
Dear Nikita Sunar, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number NIKITASUNAR907648. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
So easy!!!!
May 9, 2026
Reply from Zendocs
Dear deniseavon, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Dont say free if its not free you melts
May 9, 2026
Reply from Zendocs
Dear karliskaurats, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number KARLISKAURATS237115. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear Musbau Ademola, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear USMAN ABDULLAHI, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear Toriqul Islam, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear njgentertainment, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Quick and easy!
May 8, 2026
Reply from Zendocs
Dear Princess, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Very easy to use
May 8, 2026
Reply from Zendocs
Dear amy hughes, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Programme didn't work and I unwittingly…
Programme didn't work and I unwittingly subscribed to something I haven't used and didn't want. Money down the drain!! Avoid this company. Expensive mistake!!
May 8, 2026
Unprompted review
Reply from Zendocs
Dear Heidi, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number HEIDI306667 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Actually free and very easy to use
May 8, 2026
Reply from Zendocs
Dear Shravani More, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.