I'm having trouble finding in my downloads so not a perfect score
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The word doc didn't quite transfer cleanly into a pdf. I suspect it was more my programs fault
Company replied
Convert was very fat but unappropiate. Texts combined and bestrides one to another.
Company replied
It converted a document I needed from Word to PDF. The site I was using to submit documents would only allow PDFs. I am however worried about how to cancel as I literally only needed this service the... See more
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Company details
- #256 of 340 best companies in Software Company
- #11 of 15 best companies in Web Collaboration Platform
About Zendocs
Written by the company
Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.
Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.
With Zendocs, you can:
- Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
- Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
- Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
- Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.
What we believe:
- Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
- The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
- Mobile and desktop should both work — start on your phone, finish on your laptop.
- Feedback shapes the product. We read what users tell us and use it to decide what to build next.
Contact info
United States
- zendocs.com
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kk nigam@123
May 18, 2026
Unprompted review
Reply from Zendocs
Dear Kk Nigam, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear Laura Kitteridge, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number LAURAKITTERIDGE534229. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
Quick and easy to follow the…
Quick and easy to follow the directions. Will use this site in the future.
May 17, 2026
Reply from Zendocs
Dear debbie.yates, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
I'm confused about this
I'm confused about this. I have a lot of responsibilities on my shoulders. I thought I had already done the enrollment and paid. Then I get a message that was kind of rude. Not sure what is going on, but do not like basically being told I'm stupid
May 17, 2026
Reply from Zendocs
Dear guylenelawler, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
DO NOT SUPPORT THEIFS
They are the absolute worst place to get a document from. No phone number for customer support no help whatsoever, DO NOT PURCHASE A DOCUMENT FROM THESE THEIFS!!!!
The keep renewing a subscription that I’ve cancelled multiple times if 90$ down the drain so far will soon become a law suit if something doesn’t happen.
May 17, 2026
Unprompted review
Reply from Zendocs
Dear Samuel Meier, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number SAMUELMEIER295652 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear maria.pacheco, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
SCAM
Total dark-pattern scam. I came to split a PDF — a 5-second task. The site happily let me upload my file, click through the entire flow, "process" it… and then, only at the very last step, demanded my credit card number before it would let me download the result. No upfront pricing, no warning — just your work held hostage at the finish line so you'll reflexively type your card in. I didn't, and I'd urge no one else to either. This isn't a service, it's a trap engineered around sunk-cost psychology. Splitting/merging a PDF is trivial: any AI assistant (ChatGPT, Claude, etc.) or a free offline tool does it in seconds, no signup, no card, no upload of your private documents to a sketchy server. Avoid entirely. Services that operate like this should not exist.
May 17, 2026
Unprompted review
Reply from Zendocs
Dear Rostislav Peška, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number ROSTISLAVPEKA273634 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Simple
Simple. I have been trying to do this for 2 days. I’m just hoping I did it correctly!
May 16, 2026
Reply from Zendocs
Dear shanshade, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
was quick and easy
May 16, 2026
Reply from Zendocs
Dear Michael Hetts, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
SCAM SITE !!!!
SCAM SITE !!!!!
Came on here for 1 time to make a resume for what was the total cost of 50cents. i said sure gave my cash app and SOME HOW!!!!!!!!!!!!!!!!! Was looped into a month subscription luckily cash app you can block the company. But i was out 40 bucks.......... Go somewhere else or hell USE COPILOT rather than these JOKERS!!!!!
May 16, 2026
Unprompted review
Reply from Zendocs
Dear MR. Chapman, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number MRCHAPMAN408253 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
I never subscribed to a monthly subscrption
I did not subscribe to a monthly subscrption and it was difficult to cancel it. But after I complained to Trustpilot that money was taken without my approval, Zendocs swiftly reinbursed the subscrption fees of £39.99.
May 16, 2026
Unprompted review
Reply from Zendocs
Dear Hiroko Kawanami, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number HIROKOKAWANAMI410917 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Tried to use this but didn't do what I…
Tried to use this but didn't do what I wanted, got charged 50 cents twice for that, then got charged €39.99 for a monthly subscription without asking for it.got onto them for a refund and was told i would get a refund with their apologies. I haven't got that yet and when I checked they hadn't cancelled the subscription. I cancelled it immediately myself. Nothing but a scam.
April 17, 2026
Unprompted review
Reply from Zendocs
Dear michael o donovan, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number MICHAELODONOVAN996146 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear Jill Jaxx, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
I wish it provided a way to add…
I wish it provided a way to add comments such as see # statement and a list of other forms available with links
May 15, 2026
Reply from Zendocs
Dear dhz, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear neliciawheeler, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear hannah, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number HANNAH404763. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear Floriane D, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Scammers.I used it once
Scammers.I used it once, never subscribed, and was charged a monthly fee.Then suddenly I was “able to cancel it” only after several email exchanges where they initially claimed they could not find my subscription.
May 1, 2026
Unprompted review
Reply from Zendocs
Dear Fabio Kruschewsky, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number FABIOKRUSCHEWSKY965140 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Advarsel
Advarsel. Lad være med at bruge zendocs, de er scammers. Selv om man afmelder deres abbonoment, så hæver de stadig pengene. Hold jer langt fra dem.
To answer your reply: I have already contacted you and you said you will refund the money. But until I see the money on my account, you keep the 1 star.
May 15, 2026
Unprompted review
Reply from Zendocs
Dear Thomas Christiansen, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number THOMASCHRISTIANSEN888205 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear customer, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
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