Zendrop Reviews 20,673

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 11,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its exceptional user experience, highlighting how easy it is to navigate and integrate with Shopify. Many appreciate the seamless product import system and the efficiency it brings to managing their online stores, making it a game-changer for scaling businesses. The service is frequently described as reliable and professional, with many noting the helpfulness of the support team. However, some customers were dissatisfied with billing issues, reporting unexpected charges after trial periods or for services not rendered. A few also mentioned difficulties with product sourcing, experiencing incorrect items being sent, and found the search engine on the platform to be limited, making it challenging to find specific products.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting its ease of use, clean interface, and... See more

Product

Reviewers highlight positive aspects of product. Many customers appreciate the ease of finding and importing... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise its ease of use,... See more

Application

Users describe positive interactions with the app. Many reviewers find it helpful, simple, and... See more

Service

Reviewers mention positive feedback about service. Many customers appreciate the quick response and support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm new to Zendrop and haven't started using their products yet, but I wanted to share my experience with their team so far. The support staff has been responsive and helpful during my initial setup.... See more

Company replied

Rated 5 out of 5 stars

The customer support team is truly outstanding. They’re always willing to go the extra mile and make sure every question is answered with care and clarity. It’s rare to find support this responsive, f... See more

Company replied

Rated 5 out of 5 stars

By far the best customer service I’ve ever experienced. They solved my issue in 3 minutes and was easy all the way. Super cool team and seems like a very interesting project just haven’t had the time... See more

Company replied

Rated 5 out of 5 stars

Zendrop has been a game-changer for my eCommerce business. The platform is super easy to use, and their product import system works seamlessly with Shopify. I love how fast and reliable their fulfillm... See more

Company replied


Company details

  1. e-Commerce Service
  2. Warehouse

Written by the company

Zendrop is an e-commerce marketplace that connects reliable suppliers with online merchants and dropshipping stores. Say goodbye to dealing with difficult suppliers from AliExpress with very long shipping times and zero customer support, and hello to trusted suppliers. The fastest shipping times in the industry, custom branding for your packages, and a phenomenal customer support based in the US.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love it

I'm new but user interface is very simple and thourough

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're glad to hear that you find the interface simple and thorough. Remember, our team is always here to assist you as you get started.

Rated 5 out of 5 stars

Wonderful company

Wonderful company

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your kind words! We're thrilled to hear that you think so highly of us, and we’re always here to assist you whenever you need support.

Rated 5 out of 5 stars

Easy to use very good app

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We truly appreciate your thoughtful feedback! We're happy to know you find Zendrop easy and efficient to use. Our team is always here to support you whenever you need assistance.

Rated 5 out of 5 stars

Zendrop made my supplier selection easy…

Zendrop made my supplier selection easy and its very easy to access.
wide varieties of products
really great to start dropshipping with zendrop as a beginner

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're thrilled to hear that Zendrop has made supplier selection and accessing products easy for you. Our team is always here to support you as you grow your dropshipping journey.

Rated 5 out of 5 stars

Great Company

October 8, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're glad you think so, and remember, our team is always here to assist you whenever you need help.

Rated 5 out of 5 stars

very useful and beautiful

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your kind feedback! We're glad you find the platform both useful and visually appealing. Remember, our team is always here to assist you whenever you need help.

Rated 5 out of 5 stars

Easy tool for quality products!

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're glad you find Zendrop an easy tool for accessing quality products. Remember, our team is always here to assist you whenever you need help.

Rated 4 out of 5 stars

Good

Learning about drop shipping and getting clues on what I am going to do.

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

That’s awesome! We’re glad Zendrop is helping you learn the ropes of dropshipping and giving you a clearer idea of how to move forward on your journey.

Rated 5 out of 5 stars

great easy experience

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're glad to hear you had a great and easy experience. Our team is always here to assist you whenever you need help.

Rated 5 out of 5 stars

zendrop is the best app for…

zendrop is the best app for dropshipping as it has many products and also delivers in the sufficient time

September 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're thrilled to hear that you find Zendrop to be the best for dropshipping. Remember, our team is always here to assist you whenever you need help.

Rated 5 out of 5 stars

I just start yesterday

I just start yesterday. After watching every section i realise this platform i need to grow my business smoothly and it helps me to understand proper methods.

October 21, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate you sharing your experience! We're thrilled to hear that Zendrop is helping you grow your business smoothly and guiding you with the right methods. Remember, our team is always here to assist you whenever you need support.

Rated 5 out of 5 stars

I’m kinda new here I don’t really…

I’m kinda new here I don’t really understand what I going on but I liking it sooo I’ll give it a plus

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

Thank you for your feedback! We’re glad to hear you’re enjoying your experience so far. Don’t worry if things feel a bit confusing at first - our team is always here to guide you and make sure you get the most out of Zendrop.

Rated 5 out of 5 stars

Great guidance and assistance

This is a great website when trying to get into dropshipping, it has more tools than you could ever imagine.

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We really appreciate your feedback! We're glad to hear you find our website helpful and full of useful tools for dropshipping. Remember, our team is always here to assist you whenever you need support.

Rated 5 out of 5 stars

Zendrop is great for beginner

Zendrop is great for beginner

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

Thank you for your feedback! We're glad to hear that Zendrop is helpful for beginners. Remember, our team is always here to assist you whenever you need support.

Rated 4 out of 5 stars

its the best site for dropshipping

its the best site for dropshipping

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

That’s awesome to hear! We’re so glad you think Zendrop is the best site for dropshipping — we’ll keep working hard to make your experience even better!

Rated 5 out of 5 stars

Great experience

Ive had a great experience using Zendrop!! Its easy to use, and their support responds fairly quick

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

We’re thrilled to hear about your great experience! 😊 It’s wonderful that you find Zendrop easy to use, and we’re always here to provide support whenever you need it.

Rated 5 out of 5 stars

Very Simple

Very easy setting up and overall simple and complying.

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

Thank you for sharing your feedback. We are glad to hear that set up was easy and simple. Wish you continued success.

Rated 5 out of 5 stars

i have learned alot from ZenDrop

i have learned alot from ZenDrop, its amazing experience

October 22, 2025
Unprompted review
Zendrop logo

Reply from Zendrop

Thank you for sharing your feedback. We are glad to hear we were able to make your experience amazing. Wish you success ahead.

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