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With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.
Erich-Weinert-Straße 145, 10409, Berlin, Germany
zenloop is a very simple and easy to use platform for getting customer feedback. We implemented it in less than a day.
Reply from zenloop
Great to hear that you are getting along well with implementing our customer experience platform. Thanks for your review!
Very user-friendly, easy to use. Outstanding support and great onboarding. I am very satisfied with zenloop.
Reply from zenloop
Thanks for the positive review! The Customer Success Team appreciates your feedback very much
Overall, we really enjoy using this software and really like the entire organization!
Reply from zenloop
Thanks for your positive review, nice to hear that you enjoy working with zenloop!
The app is easy to install and I've already gained valuable insights after just a few days of using it.
Reply from zenloop
Hey, thanks for your feedback! Great to hear that you benefit from using zenloop and gain valuable insights after just a few days :)
No company that wants to do a relevant part of its business online can afford not to put the customer in the center of its attention. Zenloop offers exactly the right means for this with its NPS measurement and beyond. NPS is more than a number, and Zenloop helps to push this message in the company.
Reply from zenloop
Thank you very much for your review! Nice to hear that zenloop and the NPS help you to focus on your customers!
Great tool to collect and evaluate user feedback. Very nice support from the zenloop Team :)
Reply from zenloop
Hey,
thank you very much for your review! We are pleased to hear that you are satisfied with our platform and our team.
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