ZenoWell Reviews 

58
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers frequently praise the products for effectively improving sleep, reducing anxiety, and alleviating various physical discomforts. Many people appreciate the high quality and user-friendly design of the devices, finding them simple to operate and portable. Reviewers consistently highlight the exceptional customer service, noting the staff's helpfulness, responsiveness, and proactive support. However, some customers also noted issues with product functionality, reporting devices that did not work or turn on right out of the box. A few other people also felt that the earpieces could be difficult to fit or experienced fraying cords, making it challenging to achieve a consistent connection.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many finding it life-changing and highly... See more

User experience

Customers had positive experiences with user experience, finding the device intuitive, effective, and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as trustworthy,... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the high quality and reliable... See more

Service

Users describe positive interactions with service, highlighting the incredible proactivity and compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the vagus nerve stimulator as I had tried everything else to improve sleep. To my surprise it does help keep me asleep during the middle of the night when I would normally wake up. Not per... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic customer service. Thought I had an issue with the unit but figured out what I was doing wrong. Before I could even tell them the fault was mine, they had already sent me a separ... See more

Company replied

Rated 5 out of 5 stars

I took a chance on Zenowell after doing some research on VNS devices. It was not particularly cheap and reviews were sparse at the time, however I was quite impressed by the design targeting two s... See more

Company replied

Rated 5 out of 5 stars

My gut health specialist I work with realized I have a strong connection between stress and my lower digestion.. She recommended I try a Vagus nerve stimulator. I was skeptical, but I've ad my Zen... See more

Company replied


Company details

  1. Mechanical Contractor
  2. Health Consultant
  3. Medical Equipment Supplier
  4. State Department Science Technology

Written by the company

We’re revolutionizing wearable neurotechnology, igniting your body’s innate self-healing power. By harnessing cutting-edge vagus nerve modulation, we empower you to achieve peak health, emotional harmony, and mental resilience.


Contact info

4.2

Great

TrustScore 4 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(58)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really Helpful

This is an excellent product and very easy to use. The relax mode is especially effective. The gentle stimulation helps me unwind, which has been really helpful for my anxiety disorder. After about two weeks of use, my sleep quality has also improved.

November 14, 2025
ZenoWell logo

Reply from ZenoWell

Thank you for taking the time to share your experience — it’s wonderful to hear how well ZenoWell has been working for you. Knowing that Relax mode helps you release tension and feel calmer during anxious moments really means a lot to us.

It’s also great to hear that your sleep has improved after two weeks. Everyone’s journey is different, so hearing about changes like this helps us understand how people integrate taVNS into their daily lives.

We truly appreciate your feedback and are glad ZenoWell has become part of your routine.
Warm wishes,
The ZenoWell Team 🌿

Advertisement
Rated 5 out of 5 stars

A valuable chance to experiment for personal benefit

The Vita and Luna units from ZenoWell have made the clinical findings and potential of a from of Vegas nerve stimulation (VNS) available and more affordable for the general public to experiment with in its effects on general health and well being. While there are differences between direct and invasive stimulation of the Vegas nerve through an implant, which has shown clear benefits for treating inflammation and a host of related conditions, using the auricular stimulation of a branch of the ‘great nerve’ (Ta-VNS) is an up and coming means for a wider application and without the expense or complications of surgical intervention.

I have been recently exploring the use of Ta_VNS for my own long standing (42 years) condition of chronic inflammation, as experienced as RA and, even though the results are not clear cut or in any way resolved yet, there is a definite change in the balance between the activity of my sympathetic and parasympathetic nervous systems , as indicated by HRV measurements using my phone camera and light source (PPG). Changing this balance is a well recognised precursor to improvements in many conditions and states of being and mind. So my feeling is that there can be many advantages to personal experimentation to find how one or other of the various stimulation modes the device offers (medit, relax, sleep, and repair with one of the models) can help set the scene for very customised improvements over time.

The devices are straightforward to use with a good battery life and where the automatic 20 minute sessions are convenient for most applications. Using the earpiece can be a bit fiddly and inconsistent to start with in terms of holding its position in the right place and the use of a gel is recommended to give the best electrical contact. I am told that refinements to the earpiece are underway so that should improve consistency in due course so long as individual ear shape and size can be catered for.

Overall, a very welcome addition to the array of tools one can now access to empower one’s own health and wellbeing, in an age where we no longer need to be at the mercy of stretched or unaffordable clinical resources.

I recommended keeping a diary of how one uses the device so that long term trends can be seen. I know from my own experience that even the seasons make a noticeable change in my condition, let alone the effects of foods I consume. So experimentation and customising the sessions to find what works best is crucial and worth the effort. With the increased focus on customised medicine, it’s likely that a very individual regime of different pulse modes and durations will give better results that ‘off the shelf’ settings, although these are important to get started.

There are various unknowns yet in this burgeoning science of VNS and its derivatives. The increasing weight of anecdotal evince will play its part in motivating the appropriate clinical trials to be done. That can only be a good thing for all of us as we expand our understanding of the intricacies of the human being and how to meaningfully interact with our own nature for individual and collective benefit.

November 6, 2025
Unprompted review
ZenoWell logo

Reply from ZenoWell

Hi there,
Thank you so much for taking the time to share such a thoughtful, articulate, and experience-based review. Your perspective — especially your long-term focus on inflammation, HRV balance, and autonomic regulation — is incredibly valuable both to us as a team and to others exploring taVNS for their own wellbeing.
We’re truly encouraged to hear that you’re noticing measurable shifts in your sympathetic–parasympathetic balance. Observations like yours are valuable, as autonomic regulation plays an important role in overall wellbeing and in how the body adapts over time to long-term conditions. Your careful tracking and HRV measurements highlight an impressive level of insight and self-awareness in exploring taVNS.
We also appreciate your practical observations on daily use, including electrode positioning and the benefits of using gel. Feedback like yours directly helps us improve the user experience, and our team is indeed working on refinements to enhance consistency across different ear shapes.
Your reflections on personal experimentation, tracking trends, and the future of individualized neuromodulation resonate deeply with our mission. We truly believe that accessible, non-invasive tools can empower people to better understand and support their own health — and your review is a wonderful example of that in action.
If you ever have any clinical or professional questions along the way, you’re always welcome to reach out to Dr. Jane (jane@zenowell.ai) — she’ll be happy to support you.
Thank you again for contributing such a meaningful and informed perspective.
We’re grateful to have you as part of the ZenoWell community, and we wish you continued insight and progress on your journey.
Warm regards,
The ZenoWell Team 🌿

Rated 5 out of 5 stars

Zenowell device boosts my HRV

I used the vagus nerve stimulation device from zenowell to improve my vagal tone. I used my iwatch to track HRV and stress index. After 3 weeks, it really improved, although not a lot. I can see the change in the pattern of HRV. if you are looking for a HRV boost device, you can have a try.

September 16, 2025
Unprompted review
ZenoWell logo

Reply from ZenoWell

Thank you for this thoughtful review and recommendation! 📊

We really appreciate that you tracked your progress with objective data – HRV and stress index measurements give such valuable insights. You're absolutely right that changes in HRV patterns are often more telling than dramatic jumps in numbers. Steady, consistent improvement in vagal tone is exactly what we aim for!

Three weeks of dedication is impressive, and we're glad you're seeing real results. Thank you for sharing your experience and for recommending Zenowell to others! 💙

The ZenoWell Team

Show reviews in all languages. (58 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look