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Zenpark Reviews 

6,822
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

PARKING TRES SECURISE, ACCES FACILE ,EXPLICATIONS SUR ZENPARK TRES BIEN FAITES. EN PLUS PARKING JUSTE A COTE DES THEATRES ST GEORGES ET DE LA BRUYERE

Company replied

Rated 4 out of 5 stars

Parking simple et un peu difficile à utiliser compte tenu de l'étroitesse de son entrée/sortie... de plus la propreté n'est pas celle que l'on attend faute des occupants occasionnels de l'endroit. Mai... See more

Rated 4 out of 5 stars

Ideal location, easy to find. App worked proper to get in. Finding the suggested parkingspots was hard. We could'nt find them, no chronicle order. The one spot we found was a privat spot. At the en... See more

Company replied

Rated 4 out of 5 stars

Explain clearly about reserving the spot first before parking. People like me are used to park at any available spot. Give a clear instruction on how to use the elevator to go down.

Company replied

Company details

  1. Parking Garage
  2. also in
  3. Parking Lot
  4. Parking Lot for Motorcycles
  5. Public Parking Space
  6. Valet Parking Service

About Zenpark

Written by the company

Et si se garer vous permettait de souffler ?

Zenpark, c'est l'application qui rend votre recherche de stationnement agréable et sans stress.

De la citadine à l'utilitaire en passant par les 2 roues, notre large sélection de parkings vous permet de trouver facilement une place adaptée à votre besoin.

Pour réserver votre place, rien de plus simple :

  • Trouvez le parking à proximité de votre destination
  • Inscrivez-vous sur le site ou l'application pour réserver votre place
  • Garez-vous en toute sérénité pour la durée souhaitée

Pour que le stationnement ne soit plus un stress, rendez-vous sur zenpark.com

Déjà 1 million de conducteurs Zen !

Written by the company

Stationnement dédié
Plus de stress, votre emplacement vous attend.
Parking privé
Profitez d'un parking privé avec accès restreint.
Réservez à l'avance
Réservez jusqu'à 6 mois à l'avance et annulez en un clic jusqu'à 24h avant.

Profitez de nos 100 000 places de parking partout en France

Respirez, vous êtes garés.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.3

All reviews

(6,822)

3,178 reviews in the last 12 months

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Rated 4 out of 5 stars

Parking fine, if you don’t mind smelling pedestrian staircases

Parking fine. Good instructions.
Pedestrian entry and exit very dirty. Highly urinated smell makes you avoid touching anything. No lift, so carrying luggage challenging

August 3, 2026
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Reply from Zenpark

Hello Boudewijn,
Thank you for your positive feedback! 😊
If you encounter any issues, please feel free to contact us through the Support section of the app.
Have a great day!
The Zenpark Team

Rated 4 out of 5 stars

Great parking for a reasonable price

Great parking for a reasonable price. Only the exit could use some clear indications.

July 31, 2026
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Reply from Zenpark

Bonjour Sven,
Un grand merci pour ce retour positif qui nous fait vraiment plaisir ! 😊
Excellente journée,

Rated 5 out of 5 stars

Excellent parking and app…

Excellent parking and app functionality. Reasonable cost for a week of parking in the middle of Paris in our opinion!

July 28, 2026
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Reply from Zenpark

Bonjour Sarah,
Un grand merci pour ce retour positif qui nous fait vraiment plaisir ! 😊
Excellente journée,

Rated 5 out of 5 stars

I always use Zen parking when I travel…

I always use Zen parking when I travel from Budapest airport. They are quick, reliable, courteous and convenient…. And very reasonable!

April 4, 2026
Unprompted review
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Reply from Zenpark

Hello Lucy,

Thank you so much for your wonderful feedback! We're delighted that your experience with Zenpark at Budapest Airport met your expectations — quick, reliable, and convenient is exactly what we strive for.

We look forward to welcoming you again on your next trip!

Rated 5 out of 5 stars

Ease of use

Ease of use, works as advertised

May 25, 2026
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Reply from Zenpark

Hello,

Thank you very much for your positive feedback! We are delighted that your experience with Zenpark met your expectations.

See you soon!

Rated 5 out of 5 stars

In the center of the antiques district

In the center of the antiques district. Safe parking with no access from not parked people. Handy app to open gates and doors. Just the drive around the parking is tight but center Paris… space is always limited.

May 25, 2026
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Reply from Zenpark

Hello,

Thank you very much for your positive feedback! We are delighted that your experience met your expectations.

See you soon!

Rated 5 out of 5 stars

Parking safe.

May 11, 2026
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Reply from Zenpark

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis que votre expérience Zenpark vous satisfasse.

À bientôt !

Rated 4 out of 5 stars

Andr

The booking could be easyer. Most places in france are small for an suv.

May 6, 2026
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Reply from Zenpark

Bonjour,

Thank you very much for your positive feedback! We are delighted that your experience with Zenpark met your expectations.

We have taken note of your suggestions regarding the booking process and the size of parking spaces for SUVs. Your feedback helps us improve our service.

Best regards,

Rated 1 out of 5 stars

Zenpark please contact me urgently

I am not used to writing reviews here, BUT I HOPE SOMEONE FROM ZENPARK READS THIS BECAUSE I CANNOT CONTACT THEM IN ANY WAY.
I booked with them a parking spot in Paris on Rue Lafitte for April 26, spending €222. Parking valid and paid until May 7.
On 27/4 I received an email from their “Partner Success Manager” stating that from that moment for 3 weeks the parking would be INACCESSIBLE due to works. As a solution, it said to move the car to three other parking lots, without specifying how to make this change, since access to the parking is via app. I replied to that email with three messages, without receiving any response, and chatted with their chatbot, without solution, and also tried calling the numbers found on Google, but without success. I then tried to carry out the parking change procedure via the app, to the parking on Rue de la Victoire 42, but this procedure requires subscribing to another mandatory monthly subscription, for the month of May until June 2. Not knowing where to park the car until May 7, I was therefore forced to subscribe to this other subscription for €162. Therefore, due to their problem (ongoing works) I was forced to subscribe to another monthly subscription until June 2, unnecessarily, because I only needed it until May 7. All this, not counting all the resulting inconveniences. I think it is the worst experience of my life as a consumer, especially since there is not even the possibility to remove my card from their site. I ask Zenpark customer service to provide me here with an email address to contact them, otherwise I will have to proceed through other means.

May 2, 2026
Unprompted review
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Reply from Zenpark

Bonjour Omar,

Merci pour votre retour. Un agent a pris votre dossier en main, a procédé à plusieurs remboursements et vous a également proposé une solution.

N’hésitez pas à passer par l’assistance en cas de problème.

Excellente journée.

Rated 4 out of 5 stars

The only issue is the elevator

The only issue is the elevator. Only works going down and not coming back up. I don't know if it was by purpose or broken.

April 24, 2026
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Reply from Zenpark

Thank you for your positive review! We're glad to hear your overall experience was a good one.

Regarding the elevator issue you mentioned, we'd be happy to look into this further. Feel free to reach out to us at suivi-trustpilot@yespark.fr.

See you soon!

Rated 4 out of 5 stars

Réservation simple.parking étroit

Réservation simple.parking
Gacile a trouver juste a coté grand rex.rampe du parking très étroit

April 19, 2026
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Reply from Zenpark

Bonjour,

Merci pour ce retour sur votre expérience Zenpark ! 🙂

Nous sommes ravis que la réservation ait été simple et le parking facile à trouver. Nous prenons bien note de votre remarque concernant l'étroitesse de la rampe.

Pour tout retour complémentaire, notre équipe est disponible à l'adresse suivi-trustpilot@yespark.fr.

À bientôt chez Zenpark !

Rated 5 out of 5 stars

Great parking in Paris

Very easy to book, great price and great communication and instructions.

April 19, 2026
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Reply from Zenpark

Thank you so much for your kind review! 🌟

We're really happy to hear that everything went smoothly — the booking process, the pricing and the communication. That's exactly what we aim for.

We hope to welcome you again soon!

Rated 5 out of 5 stars

Application simple d'utilisation un…

Application simple d'utilisation un grand choix de parkings les tarifs raisonnables

April 15, 2026
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Reply from Zenpark

Bonjour Jean-Paul,

Merci pour ce retour et pour votre confiance ! 🙂

Nous sommes ravis que l'expérience Zenpark vous convienne. À bientôt !

Rated 5 out of 5 stars

Parking slot big enough for our Viano

Parking slot big enough for our MB Viano.
App for reservation and operating the doors on site remotely worked without problems.
Reasonable price for 5 days. Good access to Metro.

April 13, 2026
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Reply from Zenpark

Dear Wolfgang,

Thank you for this lovely review — it's great to hear the parking worked perfectly for your MB Viano and that the app made the whole experience smooth from booking to access.

We'd be happy to have you back anytime. If you ever need anything, feel free to reach out to suivi-trustpilot@yespark.fr.

Rated 1 out of 5 stars

I used to work with Zen several years…

I used to work with Zen several years now and I always had a very good customer experience .,Till now ! This morning I arrived at my reserved parking place . ( reserved 4 months in advance) no place available. I missed my Eurostar, too late to cancel hotel. Tried to call him , found no phone number or helpdesk in application.

April 7, 2026
Unprompted review
Zenpark logo

Reply from Zenpark

Dear Amelle,

I am sincerely sorry about this experience. 😕

So that we can look into your situation in detail, please contact us directly at: suivi-trustpilot@yespark.fr

Our team will get back to you as soon as possible.

Rated 4 out of 5 stars

Premier parking catastrophique mais le…

Premier parking catastrophique mais le deuxième est impeccable...

March 23, 2026
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Reply from Zenpark

Bonjour Patrice,

Je vous remercie pour votre retour.

Nous sommes désolés que votre première expérience n'ait pas été à la hauteur de vos attentes. En revanche, nous sommes ravis d'apprendre que votre deuxième parking vous satisfait pleinement ! 🙂

Si vous souhaitez nous faire part de détails supplémentaires sur le premier parking, n'hésitez pas à nous contacter à l'adresse suivi-trustpilot@yespark.fr.

Nous restons disponibles pour toute question.

Rated 4 out of 5 stars

Parking facile d'acces et explications…

Parking facile d'acces et explications tres claires

March 14, 2026
Zenpark logo

Reply from Zenpark

Bonjour Lise,
Merci pour cet avis ! 
Que pourrions-nous améliorer pour atteindre les 5 étoiles ? 😊 
Bonne journée, 
Yespark

Rated 5 out of 5 stars

Place disponible ,ouverture facile via…

Place disponible ,ouverture facile via l'application pour accéder au parking,
J'ai eu besoin de prolonger le temps et tout à fonctionné nickel, parfait, RAS

February 27, 2026
Zenpark logo

Reply from Zenpark

Bonjour Julien,
Un grand merci pour ce retour positif qui nous fait vraiment plaisir ! 😊
Excellente journée,

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