PARKING TRES SECURISE, ACCES FACILE ,EXPLICATIONS SUR ZENPARK TRES BIEN FAITES. EN PLUS PARKING JUSTE A COTE DES THEATRES ST GEORGES ET DE LA BRUYERE
Company replied

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PARKING TRES SECURISE, ACCES FACILE ,EXPLICATIONS SUR ZENPARK TRES BIEN FAITES. EN PLUS PARKING JUSTE A COTE DES THEATRES ST GEORGES ET DE LA BRUYERE
Company replied
Parking simple et un peu difficile à utiliser compte tenu de l'étroitesse de son entrée/sortie... de plus la propreté n'est pas celle que l'on attend faute des occupants occasionnels de l'endroit. Mai... See more
Ideal location, easy to find. App worked proper to get in. Finding the suggested parkingspots was hard. We could'nt find them, no chronicle order. The one spot we found was a privat spot. At the en... See more
Company replied
Explain clearly about reserving the spot first before parking. People like me are used to park at any available spot. Give a clear instruction on how to use the elevator to go down.
Company replied
Written by the company
Zenpark, c'est l'application qui rend votre recherche de stationnement agréable et sans stress.
De la citadine à l'utilitaire en passant par les 2 roues, notre large sélection de parkings vous permet de trouver facilement une place adaptée à votre besoin.
Pour réserver votre place, rien de plus simple :
Pour que le stationnement ne soit plus un stress, rendez-vous sur zenpark.com
Written by the company
75002, Paris, France
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Parking fine. Good instructions.
Pedestrian entry and exit very dirty. Highly urinated smell makes you avoid touching anything. No lift, so carrying luggage challenging

Reply from Zenpark
Great parking for a reasonable price. Only the exit could use some clear indications.

Reply from Zenpark
Excellent parking and app functionality. Reasonable cost for a week of parking in the middle of Paris in our opinion!

Reply from Zenpark
I always use Zen parking when I travel from Budapest airport. They are quick, reliable, courteous and convenient…. And very reasonable!

Reply from Zenpark
In the center of the antiques district. Safe parking with no access from not parked people. Handy app to open gates and doors. Just the drive around the parking is tight but center Paris… space is always limited.

Reply from Zenpark

Reply from Zenpark
I am not used to writing reviews here, BUT I HOPE SOMEONE FROM ZENPARK READS THIS BECAUSE I CANNOT CONTACT THEM IN ANY WAY.
I booked with them a parking spot in Paris on Rue Lafitte for April 26, spending €222. Parking valid and paid until May 7.
On 27/4 I received an email from their “Partner Success Manager” stating that from that moment for 3 weeks the parking would be INACCESSIBLE due to works. As a solution, it said to move the car to three other parking lots, without specifying how to make this change, since access to the parking is via app. I replied to that email with three messages, without receiving any response, and chatted with their chatbot, without solution, and also tried calling the numbers found on Google, but without success. I then tried to carry out the parking change procedure via the app, to the parking on Rue de la Victoire 42, but this procedure requires subscribing to another mandatory monthly subscription, for the month of May until June 2. Not knowing where to park the car until May 7, I was therefore forced to subscribe to this other subscription for €162. Therefore, due to their problem (ongoing works) I was forced to subscribe to another monthly subscription until June 2, unnecessarily, because I only needed it until May 7. All this, not counting all the resulting inconveniences. I think it is the worst experience of my life as a consumer, especially since there is not even the possibility to remove my card from their site. I ask Zenpark customer service to provide me here with an email address to contact them, otherwise I will have to proceed through other means.

Reply from Zenpark
The only issue is the elevator. Only works going down and not coming back up. I don't know if it was by purpose or broken.

Reply from Zenpark
Réservation simple.parking
Gacile a trouver juste a coté grand rex.rampe du parking très étroit

Reply from Zenpark
Very easy to book, great price and great communication and instructions.

Reply from Zenpark
Application simple d'utilisation un grand choix de parkings les tarifs raisonnables

Reply from Zenpark
Parking slot big enough for our MB Viano.
App for reservation and operating the doors on site remotely worked without problems.
Reasonable price for 5 days. Good access to Metro.

Reply from Zenpark
Safe for overnight parking with easy entry and exit.

Reply from Zenpark
I used to work with Zen several years now and I always had a very good customer experience .,Till now ! This morning I arrived at my reserved parking place . ( reserved 4 months in advance) no place available. I missed my Eurostar, too late to cancel hotel. Tried to call him , found no phone number or helpdesk in application.

Reply from Zenpark
Premier parking catastrophique mais le deuxième est impeccable...

Reply from Zenpark
Parking facile d'acces et explications tres claires

Reply from Zenpark
Impossible d'ouvrir la porte, assistance non joignable, n° tel n'existe plus . Attente remboursement mais contact Impossible
Place disponible ,ouverture facile via l'application pour accéder au parking,
J'ai eu besoin de prolonger le temps et tout à fonctionné nickel, parfait, RAS

Reply from Zenpark
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