Zen Shots Reviews 

50
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and ability to make interactions pleasant and effortless. Many people highlight the exceptional user experience and service, appreciating the personalized approach, creative ideas, and fun atmosphere during photoshoots. Reviewers are particularly impressed with the high quality of the final products, noting vibrant and creative photos. However, some customers also noted that the pricing for photos, especially digital copies, was very expensive, often reaching hundreds or thousands of pounds. This high cost sometimes led to dissatisfaction, particularly when comparing it to other available options or after receiving a 'free' photoshoot offer.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their friendly, welcoming, and... See more

User experience

People report positive experiences with user experience, often describing it as special, enjoyable, and... See more

Price

Reviewers highlight negative aspects of price, consistently finding them to be very expensive and steep,... See more

Service

Customers had positive experiences with service, often describing it as friendly, professional, and fantastic... See more

Product

Consumers find the product to be positive, with many delighted by the final photos, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oxford branch: Thank you, Tung, for making our very first photoshoot such a wonderful experience. Having two cats with us could have been tricky, but you made everything feel effortless! I have foun... See more

Rated 5 out of 5 stars

Our photographer, Megan, was brilliant. She made the session fun so it didn't feel as though we were 'posing' for photos. It was fun family time which she captured brilliantly. She had imaginative ide... See more

Rated 5 out of 5 stars

This was my third experience with Zen, this time a new photographer Megan. She was hugely enthusiastic, innovative and a pure delight to work with. She welcomed Fizzy my little rescue dog with enthusi... See more

Company replied

Rated 5 out of 5 stars

Niamh was our photographer for our couple photoshoot in Milton Keynes...we had an absolute blast. She made it fun and exciting, you can tell Niamh has a genuine passion for her art as it showed throu... See more


Company details

  1. Photography Studio

Written by the company

Zen Shots is a set of boutique portrait photography studios with locations in Milton Keynes, Northampton, and Oxfordshire. With over a decade of experience, our team specializes in beautiful, bespoke portraiture—capturing families, newborns, couples, maternity, individuals and pets. We don’t just take photos — we’ll capture memories and create artwork you’ll treasure. Whether you’re commemorating a newborn, celebrating family bonds, or capturing your beloved pet, we offer a professional, warm, and truly bespoke experience. We believe that photography is storytelling. Each session begins with a Discovery Call from your dedicated Fine Art Consultant, ensuring your unique vision is brought to life. Our in-house team of photographers, booking consultants, digital artists, wall-art designers, and handcrafting frame-makers work together to deliver an exceptional, personalised experience from start to finish.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(50)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Lots of fun

We have lots of fun, Caitlin made us feel entirely comfortable in front of the camera. There was no awkwardness, had a lovely session

August 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Calm & Fun Experience

We booked a couples photoshoot, after winning an online competition for a free shoot. The photographers (2 of them) made the whole experience fun and relaxing, and put us completely at our ease.
I received a call some time in advance to have a chat with the photographer so that she could get an idea of who we are as a couple, to enable her to set up the shoot to best capture the essence of us.
When we came to view the shots, there was no hard pressure selling, it was a very relaxed and calm experience, and the consultant was friendly, patient and professional throughout while we reviewed and refined our final collection.
We opted for a digital package and are genuinely delighted with the finished products.
I would highly recommend.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

The best photo studio ever

Me,my husband and especially our son(2 years ),he shown so much of his personality and we had a really great time...we were dancing,singing,playing, laughed,together with our photographer. We had the best time ever! Milton Keynes Zen Shots, WE LOVE YOU!!

July 21, 2025
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Rated 5 out of 5 stars

Wow amazing

Wow! Is all I can pretty much say made me feel welcome with my dog who is antisocial towards humans 🤣 thank u for the experience!

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Soo patient with our 1 year old and set up was great, the changing table was an added bonus but more importantly Izzy was so great with my little one

July 3, 2025
Unprompted review
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