Zero Down Lease Reviews 104

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nadia was very easy to talk to, knew her stuff, and explained things in layman's terms. As the title of this says, she was very professional and helpful,

Rated 5 out of 5 stars

Zerodown talked me through the lease extension process, explaining everything including my options. No hard sell and took time to answer all my questions clearly. Everyone I dealt with was friendly an... See more

Rated 5 out of 5 stars

I was forced into a lease extension by a ground rent issue and a stubborn landlord refusing to do a deed of variation, I engaged Zero Down Lease. They were on top of communications throughout and made... See more

Rated 5 out of 5 stars

All done over the phone. Updated at every stage. Everyone I spoke to well informed and all questions answered in a timely manner. I requested hard copies of some items which were posted promptly. All... See more

Company details

  1. Real Estate Consultant
  2. Real Estate Appraiser
  3. Real Estate Attorney

Written by the company

We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hannah and the ZDL team have been great…

Hannah and the ZDL team have been great and I’ve been pleasantly how much support and advice they have been able to provide for a really complicated leasehold property. We’ve not proceeded with a lease extension or other option quite yet, but from the service so far, I would definitely recommend them.

April 24, 2023
Advertisement
Rated 5 out of 5 stars

Outstanding efficient service

Efficient professional service from my first enquiry to resolution . Hannah went out of her way to provide the answers i needed and helped resolve areas of potential difficulty very quickly. I felt really valued as a customer due to her amicable and super efficient yet personable approach. Highly recommended. Thank you.

April 11, 2023
Rated 5 out of 5 stars

Great service, went above and beyond!

Everyone at Zero Down Lease went above and beyond to successfully extend the lease on my flat. I was skeptical at first (sounded a bit too good to be true from the website and first phone call) but I'm so glad I went ahead after putting this off for years. They have really made the whole process as stress free as I think it could have been.

Despite it being a slightly more complex transaction (remaining term below 80 years, shared ownership and trying to line up with the sale of the flat), they have been proactive, honest and friendly throughout and given me clear explanations and solutions to any issues that have come up.

Would definitely recommend!

April 6, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic Service

I don’t really write reviews, however I was compelled to do so following the exceptional service I received from Zero Down Lease. The team took the time to talk with me about my lease situation - a subject which sadly little is known about by many. I am most grateful for the advice and cannot recommend this company highly enough.

February 10, 2023
Advertisement
Rated 5 out of 5 stars

Incredibly insightful, helpful and knowledgeable

I've had the best experience with Zero down / Josef today and I'm surprised in a good way at the level of detail, support and advice I was given in a transaction I'm doing to purchase a property. There are a lot of uncertainties around both cladding and more importantly, a need to manage ground rent escalation via a deed of variation or a potential lease extension. Josef gave me a brilliant overview of all my options and helped me make a very informed decision around what the best financial as well as time effective solution is.
I wholeheartedly recommend the team, the service given was beyond any expectations I had after a friend mentioned it to me. The advice given exceeded that which I received from surveyors or solicitors to date and it was just a 30min conversation-- thank you so much!

January 11, 2023
Rated 5 out of 5 stars

Super efficient

They helped out with a leasehold extension initial valuation, very quick assessment, efficient, reliable and free! I would definitely recommend.

December 9, 2022
Rated 5 out of 5 stars

Hannah Boote

Hannah Boote the lady I have been dealing with is professional understanding polite and knows her stuff a great pleasure to deal with

December 3, 2022
Advertisement
Rated 5 out of 5 stars

I was absolutely blown away with the…

I was absolutely blown away with the service and professionalism of this company. Their advice and guidance was incredibly quick and so helpful. In what is a convoluted legal process Zerodown have made things so easy and have provided such comfort. I would absolutely recommend this organisation. A special thanks to Hannah who has been beyond wonderful in facilitating this process.

December 1, 2022
Rated 5 out of 5 stars

I received really helpful advice…

I received really helpful impartial advice that enabled me to come to a clear decision as to whether to proceed with buying the lease. I would recommend this company without hesitation.

November 30, 2022
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Right from initial enquiry I found the response service and consultation process extremely informative. I have been given some excellent options and time to consider how to proceed. Highly recommend

August 10, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look