Zerofit Reviews 5,880

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in providing warmth and comfort. Many people highlight the excellent delivery service, often mentioning quick and timely arrivals. The overall service experience is frequently described as outstanding, with consumers appreciating the helpfulness and efficiency of the staff. Some people were dissatisfied with sizing issues, finding that products could run larger or smaller than expected, occasionally requiring exchanges. Though some experienced initial delays with delivery, these were often resolved with good customer service.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the quality and... See more

Quality

Consumers find quality to be positive, with many praising the products as amazing, top-quality, and exceeding... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the swift... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent and prompt service,... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers found the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered ultimate heat bundle on Black Friday deal. Very happy with all and true to word about warmth. Use for motorbiking and the ultimate heat rub is perfect from 10 degrees and below. Gonna or... See more

Rated 5 out of 5 stars

The lady at zerofit was really helpful, she took my order helped me set up an account,so the service was excellent. Delivered as stated with in a few days. The products are amazing .I have the heat ru... See more

Rated 5 out of 5 stars

Ordered ultimate heat rub last November with Black Friday deal. Perfect for motorbiking in Irish weather. Just ordered ice skin now for the summer months. Top quality kit these guys make

Rated 5 out of 5 stars

Bought initially for Golf UV protection opted for cooling version. It works it fits well the quality and effect of cooling tells me these guys are very different from other base layers I have had. Aw... See more


Company details

  1. Sporting Goods Store

Written by the company

Zerofit is a Japanese specialist baselayer brand which was founded by Mr Koji Higashi in 2005. It launched in the UK and Europe in 2018 before further expansion into North America in 2020 and Australasia in 2021. The award-winning Heatrub Ultimate baselayer was unveiled to the Japanese public in 2011 and since then hundreds of thousands of outdoor enthusiasts have discovered the benefits of that best-in-class product. Independently tested and proven to be five times warmer than a standard baselayer, the Heatrub Ultimate has become a must-have item in the coldest months of the year and, such was the popularity of the baselayer, Zerofit now offer leggings and socks made from the same material, with waterproof gloves and mittens also available for complete protection against the elements. Other key products include the Heatrub Move baselayer, which features Adaptable Warmth Technology, keeping you warm while at a standstill but also temperature regulation when you’re working up a sweat. For the summer months, the Cold Skin baselayer is three times colder than a competitor product, while the Ice Weave is the master when it comes to wicking excess sweat in the hottest conditions. Motorcyclists have discovered the astonishing performance of the IceSkin baselayer, which offers cool contact performance and optimal moisture wicking in the hottest of conditions. Following exponential growth across industries including motorcycling, angling, running, hiking, sailing, golf, gardening, birdwatching and equestrian sports, Zerofit welcomed a new shareholder and ambassador in February 2023 - Brian O'Driscoll, the former Leinster, Ireland and British & Irish Lions rugby captain in order to help further enhance the business across multiple categories. Zerofit is the proud supplier of baselayers to more than 80 elite motorcyclists in the bennetts BSB Championship, WorldSBK, North West 200 and the Isle of Man TT. The likes of Glenn Irwin, Scott Redding, Peter Hickman are just three of the best to rely on our baselayers for complete comfort and performance. In April 2025, acclaimed broadcaster and adventure rider Charley Boorman joined the Zerofit brand as an ambassador. The European HQ of Zerofit is in County Antrim, Northern Ireland, with further offices in Adelaide, Australia and San Diego in the US. Specialist customer service teams in each country ensure prompt and accurate delivery of products as the brand continues to grow globally. Whatever your sport or activity, we hope Zerofit will become your baselayer brand of choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good would have been better

Good would have been better, but each time no free hat that came with a code, had to chase up on it but then was quickly sorted

January 30, 2026
Zerofit logo

Reply from Zerofit

Hello Susan thanks for leaving us the good review and I am sorry you did not get your hat, but I checked your account and no code was entered on the order so there is no possible way we could have known to send this, other than you contacting us.

Rated 5 out of 5 stars

So comfortable

So comfortable, snug and warm. This is the first pair of Zerofit leggings I have bought to accompany my tops. They are ideal for chilly, windy weather.

February 2, 2026
Rated 5 out of 5 stars

Golf Glove.

I have base layers (for golf) which I find excellent in terms of fit and function. Most recently I have purchased golf gloves. These are excellent and have dry weather soft feel while still functioning well in wet conditions. Dispatch is timely.

January 26, 2026
Rated 5 out of 5 stars

After sales service .

I ordered my size but it was a bit snug, so contact Zerofit by E-mail and they sent me the next size up so I could compare them.
Absolutely great customer service.
And the top was brilliant and kept me nice and warm.

February 5, 2026
Rated 5 out of 5 stars

Improved comfort levels

My husband noticed an immediate rise in temperature as soon as he put the base layer and leggings on. He is now very comfortable working outside during this present cold weather and is considering buying a second set.

January 28, 2026
Rated 5 out of 5 stars

Love these cosy tops

Love these cosy tops.
Found that I need the large in the Ultimate heat but only medium in the move ? Not sure why but I love being warm on the golf course or out walking and this does the job.
Although unisex I’d say they were really for men as they are long ( good to tuck in) and no darts for the bust. Still happy though.

January 28, 2026
Rated 5 out of 5 stars

Fantastic and personal customer…

Fantastic and personal customer service. They understand their customers and are enthusiastic about the sports they participate in. Great products that double up as my gym and training gear when not underneath my leathers so works out great value too.

February 2, 2026
Rated 5 out of 5 stars

Loved the Ultimate base layer so much I…

Loved the Ultimate base layer so much I bought the socks and about to get the leggings too! The move base layer is great for an active day, and the ice layers (which I haven't yet used) seem perfect for under leathers on a hot day.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, bought as a present. The base layer can take a little while to dry when it’s washed but overall very happy.

November 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look