ZeroSSL Reviews 174

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

service perfect, support mediocre. not much more to tell.. support felt like talking to a robot or someone who just uses pre-written answers - but it didnt really feel typical AI-ish.

Rated 1 out of 5 stars

ZeroSSL has no accessible contact information, and despite downgrading to the Free Plan months ago, I’m still receiving monthly charges. There’s also no option to stop billing or remove my payment m... See more

Company replied

Rated 5 out of 5 stars

I normally use LetsEncrypt certs through my main hosting provider, who decided to upgrade their system, meaning no new certs could be issued for about 2 months. After a bit of Googling I chose ZeroSS... See more

Company replied

Rated 5 out of 5 stars

The company makes it easy to use the product. Everyone did a great job (i.e. software engineers, UX & UI team, product managers etc.). I am a Computer Science student and I add a link to my personal w... See more

Company details

  1. Computer Security Service

Written by the company

Easily secure any site and put certificate management on autopilot using ZeroSSL. Need help? help.zerossl.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

174 reviews

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1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

SSL Certs for All - Fast and Free

I have neglected my personal website for years, so when the world switched to SSL as the default, I never did anything about it. Now I'm on the hunt for a job and hosting my portfolio on my website. It's not exactly professional to have that "insecure" popup scaring away HR reps, so I quickly needed to get an SSL cert. ZeroSSL made it easy to obtain the certificate and activate it. (It was my hosting provider that made it difficult!) I'll definitely be using them again.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Using a free account and had support…

Using a free account and had support get back faster than some of our paid vendors, and it was actually accurate and I did not have to explain my issue in five different ways because the tech is ESL. looking forward to being a long-time customer if this is the level of support to be expected.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had to create a few SSL certificates…

I had to create a few SSL certificates in a pinch when I realized AutoSSL didn't, and wouldn't, renew all of my client SSL's. Using ZeroSSL allowed me more time to figure out how to resolve my issue all while keeping my clients happy.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

it just works

it just works! It's free, I don't have to deal with headache of letsencrypt either. bravo

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Simple process to get Secured

This was a simple process to get ssl certs added to my site ryderz.us, we didn't have pay large fees and the process seems sustainable for testing and to get production keys too. This was the easiest process I've encountered in years and I've done this for 20 years.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Top level customer support

All websites these days needs to be secure for a better customer experience. The guys at ZeroSSL will secure your website at a great price without losing top level customer support when you need it most.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

A Reliable and Free SSL Certificate Provider

ZeroSSL stands out as a reliable provider of free SSL/TLS certificates, making it an attractive option for website owners looking to secure their sites without incurring costs. With the increasing importance of data security and privacy on the internet, having an SSL certificate has become almost mandatory for all websites. ZeroSSL offers a simple and efficient way to obtain this critical piece of web infrastructure.
One of the standout features of ZeroSSL is its user-friendly interface. The platform allows users to easily generate, manage, and renew SSL certificates with minimal effort. Moreover, ZeroSSL supports automated certificate issuance and renewal through integration with various web servers and hosting providers. This automation significantly reduces the administrative overhead associated with maintaining SSL certificates.
Despite offering a free service, ZeroSSL does not skimp on support. It provides comprehensive documentation and a vibrant community forum where users can find answers to common questions and share best practices. For those who need more personalized assistance, ZeroSSL also offers paid support options that include priority email support and dedicated account management.
In conclusion, ZeroSSL is an excellent choice for individuals and businesses seeking a cost-effective solution for securing their online presence. Its combination of reliability, ease of use, and strong community support makes it a valuable tool in the digital age. Whether you are running a personal blog or managing a corporate website, ZeroSSL helps ensure that your site remains secure and trusted by visitors.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Rather than sending me to a users…

Rather than sending me to a users group, how about a list of the terms used to create and associate an SSL certificate to a website? I finally talked to a person who simply sent the links again. I didn't have time to play around for several days getting it to work. Another SSL company actually created the file, and associated it to my account. It seems like last year I had much better support. Once it was set up, Zero SSL worked fine. I let another company just set the whole thing up. All I did was give them the URL, and they set the level of SSL that I needed for my webmail. I got much more help last year. I could have gotten just a poor support person. But in these days, my time is money, just like everyone elses.

November 19, 2024
Unprompted review
ZeroSSL logo

Reply from ZeroSSL

Hi Dan,

Thank you for your feedback and for sharing your experience. We’ve tried to look up recent interactions with our support team but could only find a request from 2023 regarding your switch from monthly to yearly billing.

If there’s anything we can assist with or clarify further, please don’t hesitate to reach out.

Best regards,
ZeroSSL Team

Rated 5 out of 5 stars

The company makes it easy to use the product!

The company makes it easy to use the product. Everyone did a great job (i.e. software engineers, UX & UI team, product managers etc.). I am a Computer Science student and I add a link to my personal website (portfolio) on my résumé. I purchase hosting, domain names, custom email from GoDaddy. Unfortunately, my domain name did not come with an SSL certificate. Thanks to ZeroSSL I am able to provide users with peace of mind knowing that the website was being protected.

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best ssl provider

Literally saved me soo many times.
My ISP doesnt provide forwarding for website ports like 80 or 443. So i wasnt able to properly use any http verification methods like certbot. Zerossl is the best option as it offers many verification methods..

Thanks👌

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

SSL Certificate Renewal

The renewal process was very straightforward and time-efficient, with a lot of the technical requirements dealt with automatically. Up to now I have experienced no issues or cause for concern, so I would definitely recommend the service provided by ZeroSSL.

October 25, 2024
Unprompted review

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