Heard about ZeroWater via Square Mile Coffee Roasters, unfortunately they can’t stock ZeroWater products any more and so. I had to use their EU website instead. However zerwater were very efficient... See more
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The product itself is fine. The delivery however isn’t. There was a slight delay, which is ok. However, after that the delivery company sent email notifications twice saying the recipient wasn’t home... See more
I had an issue with an older ZeroWater pitcher, and although it took some back and forth, the support team went beyond what they were obliged to do and resolved the problem very generously. I really a... See more
As a whole experience, it was good. But while ordering, it wasnt smooth. I have to go through some errors. Hopefully you will rectify this moving forward. The filters and the discount option is very g... See more
4.3
Excellent
5K reviews
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My cartridges have not arrived
My cartridges have not arrived. I ordered them in February. I am appalled at the lack of communication and am down over £200.
March 6, 2026
Reply from Zerowaterfilter
Good afternoon,
Unfortunately, I am unable to assist you further, as the product was not purchased from us but from Culligan ZeroWater UK.
Culligan ZeroWater UK did indeed cease operations at the beginning of this year.
Thank you for your understanding.
Kind regards,
all went well and easy
all went well and easy, a pity that the container for the used filters wasn't available
March 16, 2026
The delivery was fast and the service…
The delivery was fast and the service was perfect. However, the taste of water is what is really disturbing. The water tastes sour and definitely has a taste that is neither usual nor pleasant. Of course, I have disposed of the first couple of containers of water before drinking it.
March 16, 2026
Gets shipped on time and filter works
Gets shipped on time and filter works! I do 1mo with one filter (live alone)
March 16, 2026
A good product
A good product, unfortunately the filters are getting expensive, we'll soon have to find another filtering method I fear.
January 20, 2026
Ive been using zerowater 8 years and…
Ive been using zerowater 8 years and its the cleanest water filter system ive ever tried. Its cleaner than every water bottle company ive also tried. All the leading brands dont compare to zerowater. Its takes a few months of using this product to then compare it to water bottle companies to notice just how much better zerowater is.
March 13, 2026
My tap water tastes incredible now!
March 9, 2026
It’s a no-no for me
Hi. Did not take my Water to 0 as it says on the tester. Looked up on recommendations sounded quite good, SO I cannot recommend this. Sorry, just telling the truth but it’s a no-no for me. Nice of zero Water to get back in touch. ??? This was 8 March. Today’s date the 7th of July. Very good complaints department.
March 8, 2026
Reply from Zerowaterfilter
We are of course sorry to hear this, as we would have been happy to assist you further.
Zero water Europe awful quality stock
I've ordered from zero water many times previously and always rated their UK products, however this time it appears they've shipped me products from the Europe stock which is far worse quality, arriving with mould and a cheaper version of the filters that you cannot unstick the peeling lid from entirely, leaving residue and meaning you cannot seal the filter in the container part. What a waste of money. I've emailed asking for a refund and heard nothing as of yet. In response to your reply, I did send you pictures on 8th March. I have just sent them again.
March 5, 2026
Reply from Zerowaterfilter
Good afternoon,
I'm sorry to hear and ofcourse we really like to help you. But at 8th of march I ask you for some pictures of your issue and we never get a reply. So can you please send me an direct email and pictures? I will help you further.
Good product and prompt service
March 6, 2026
This is the No 1 filter
This is the No 1 filter, i mean world class. I was away for 20 days, thank goodness i went with my jug and filter, Zerowater is TOTAL PURIFICATION. Thank you.
March 6, 2026
excellent product
March 6, 2026
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