Such rubbish banking application No proper customer service takes several days to resolve technical issues with individuals accounts Compliance officer tim so rude and threaten people saying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Such rubbish banking application No proper customer service takes several days to resolve technical issues with individuals accounts Compliance officer tim so rude and threaten people saying... See more
Company replied
This company is disgraceful because they have frozen my account twice now for no apparent reason and right now I have no access to my money. I followed their process to unfreeze my account and emailed... See more
Company replied
Just signed up then now saying theyre closing standard accounts and only premium accounts will stay open, which need a payment of £300 then a monthly fee. seriously whos going to pay that to hold your... See more
Company replied
This company on my short experience so far is an absolute disgrace with complete contempt for customers. I funded my account for a mortgage payment a few days in advance and close to two weeks later I... See more
Company replied
Zeux is a comprehensive financial institution headquartered in the UK that provides bespoke banking and asset management services. We aim to establish mutual trust and long-lasting relationships with our clients based on a deep understanding, unending passion, and a welcoming approach.
Lansdowne House, 57 Berkeley Square, London, Berkeley Square House, London W1J 6BD, London, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straight forward app superb interest daily swift withdrawals and deposits
Instant access of 5% interest was very attractive, but then with no warning they withdrew the product? My money plus interest was returned to me. The app is very easy and intuitive to use.
Love the idea that I can save my money at a very high interest, make payments and transfers without having to take out a card-reader. Love their card as well - it's looking cool and Tiffany coloured!
Unbeatable easy-access account but the app was very glitchy and the process of withdrawing your cash was so longwinded I had to question if it was actually a scam.
But for the interest rate alone, you can't knock it

Reply from Zeux - Trusted by others, dedicated to you
Zeux was really easy to use. When I wanted to withdraw money it was back in my account within an hour. Interest was added daily with out fail. All in all a good experience.
My experience with Zeux has been the best. No delays, instant replies from support and instant transfers to and from my bank account.
I would appreciate a redesign of the app as it lacks behind the competition and utilisation of the ZUC token.
Overall in order to make it my main banking application still needs work, but so far no complain. Just needs more feedback from the team, as sometimes they disappear for a month with no updates on what they are working on.
Great for financial investing with high interest rates. Can be some issues here and there but support helps out quick.
Highly recommended
A little issue setting up an account when you want to withdraw but other than that good experience with good interest rates. Shame the 5% pot has stopped.
Had no issues with taking money in and out at any time 😊 would recommend
I have been using zeux for almost a year, it is very easy to use, it is convenient for my life, and it is used for transportation, shopping, and eating.
Easy access money pot is my favorite. In the beginning, I put my idle funds into it. When I used it, I found that my amount had increased a lot. I am very happy to get those interests. And it is easy to transfer money from the money box, with almost no delay.
Regrettably, this high-interest easy access money pot is about to retire. They transfer all my interests and principle back, I appreciate their rapid reply speed.
I like zeux very much, thanks to it, my idle funds are constantly creating value and looking forward to their new high-interest product.

Reply from Zeux - Trusted by others, dedicated to you
Using Zeux is a smooth experience. It’s really simple to open a zeux account. I provided some documents and my account was verified immediately. I added it on apple wallet and use Zeux as my major account now. Also, product services are good. I contacted zeux customer support once by email about the investment products' details and they responded quickly and politely. By the way, my account has never been blocked or frozen for no reason.
Unable to withdraw money from my "easy access" money pot. The app tells me to check my email but I have received nothing.

Reply from Zeux - Trusted by others, dedicated to you
I contacted the police after 8 weeks of my account frozen. I want this company shut down. Worst company ever!! I’ve emailed press and police!!

Reply from Zeux - Trusted by others, dedicated to you
Worst bank ever I see in my life.. please be aware from these thieves.. they're scammers.. also will mentally toucher you. They have no control no.. please be careful. My £373 took 3 weeks to take my fund from them ..

Reply from Zeux - Trusted by others, dedicated to you
Having been using the App for a while, and enjoying the new function, 2% cashback on Amazon, during the lockdown.
Never meet any major issue so far, can only see App update sometimes when login.
Will continue to use!
Rubbish service have had my account frozen for 3 and half weeks now left me with now money I need the money for medical issue
If anyone can help me that would be great
Please email me at danyaldurrani@yahoo. Com

Reply from Zeux - Trusted by others, dedicated to you
Tried to transfer money out of my zeux account and I still haven’t received it in my NatWest account. Its been over 2 weeks! All they had to say was that it was a technical issue which gives me no certainty that I’ll get my money back.

Reply from Zeux - Trusted by others, dedicated to you
STAY AWAY! Disgraceful, unethical company
Have done quite a few ID checks without notifying me, until my credit report company notifies me. Can never get hold customer service.

Reply from Zeux - Trusted by others, dedicated to you
Hi
everyone my name is margaret page i am 73 years old. Zeux is a very bad mobile company to deal with. My sister sent me money and zeux frozen my account for the past 1 month. i have sent several emails to his personal email and support they keep ignoring me and starving me. I just want to make it cleared to the worlds if i died it's ZEUX COMPANY THAT KILLED ME OUT OF HUNGER.

Reply from Zeux - Trusted by others, dedicated to you
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.