ZFX Reviews 67

I have been trading with zfx for over a year and withdrawals have been smooth until now, it is very fair broker

Trusted broker , fast withdraw

Inam trading at ZFX almost 3 years used ECN account and Fair broker

Deopsit and withdraw fast and good spread

useful broker, I use it to trade forex and very smooth trading experience.

I had a deeply disappointing experience with Zeal Capital Market (Seychelles) Limited. An employee persuaded me to deposit $1,000 on May 28, 2024, to subscribe to their account-copying service with monthly profits from 20% to 70%. I explicitly asked whether the profits from this service were guaranteed, and the employee assured me they were.

After depositing the amount, I attempted to change the leverage to 1:100. Still, the same employee convinced me to keep the existing leverage of 1:500, claiming that the trader whose actions would be copied was operating with small lot sizes. Additionally, I was prevented from changing the leverage through the platform.

On June 13, 2024, despite my account balance not exceeding $1,000, the trader executed several large trades, including one of 1.8 lots and three of 0.18 lots. As a result, my account balance incurred a loss of $939.

After raising my problem, I was contacted by their customer support team. They acknowledged the issues and offered a credit of $469.50.

When I informed the company that I would leave around $200 in the account to compensate for the remaining value, the trader opened large lots again before reaching the remaining $530, and the account lost $241.

I am still left with a loss of $375. It's disheartening that despite their acknowledgment of the problem, I am still out of pocket for the original amount. This experience has been very disappointing.

ZFX has been delaying my withdrawal for a long time. When I wanted to withdraw money, ZFX asked me to verify KYC again, and I cooperated in submitting documents such as taking a selfie with my ID card, but ZFX once again put forward new requirements to block my withdrawal.
If these new requirements were necessary to deposit and withdraw money at ZFX, they should have been fully verified before I made the deposit. Now these new requirements are the excuse used by ZFX to stop me from withdrawing money, and ZFX keeps making new requirements so that I can never withdraw money smoothly.

The worst customer service ever, the chat not working and I never receive receive any proper reply to my emails. Not recommended at all.

I want to share my dreadful experience with Zeal Capital (ZFX), and I strongly advise anyone considering this broker for forex trading to think twice. My interaction with them has been nothing short of a disaster from the beginning, and I felt compelled to warn others.

1. Lack of Transparency:
From the outset, I noticed a severe lack of transparency with Zeal Capital (ZFX). They promised low spreads and quick withdrawals, but the reality was far from it. Hidden fees and unfavorable slippage quickly ate into my profits, leaving me with a bitter taste in my mouth.

2. Poor Customer Service:
The customer service at Zeal Capital (ZFX) is appalling. Whenever I had an issue or question, it took ages to get a response. It seemed like they were intentionally avoiding resolving problems and providing explanations for discrepancies in trades.

3. Shady Practices:
I suspect that Zeal Capital (ZFX) engages in shady practices. My trades are frequently executed at worse prices than the market rate, and it's not a coincidence. I believe they manipulate prices to benefit themselves at the expense of their clients.

4. Withdrawal Nightmares:
Withdrawing funds from my account was an absolute nightmare. The process was unnecessarily convoluted, and it took weeks to see my money. They claimed to have "processing delays," but it felt more like a deliberate tactic to keep my funds tied up in their platform.

5. Unreliable Trading Platform:
The trading platform provided by Zeal Capital (ZFX) is unreliable at best. It frequently experienced outages during crucial trading moments, leading to missed opportunities and financial losses.

All good until I tried to withdraw my profits.
I started with 1000 $.
Did a small withdrawal to test the site, all good.
After a while the capital was up to around 1600 $.
1000$ withdrawal: all good.
Then, a couple weeks later I decided to also move the profit to another broker, so I tried to withdraw the remaining 559 $.
First, they told me I had to provide my Skrill or Neteller account. I told them their regulation never mentions shady external apps to process my money. It simply says all withdrawals exceeding the initial deposit must go straight the bank account.
So they asked for my bank account details. My bank account was already verified, so they already had all the info, but for some reason I still have to provide them again, twice.
Then they told me they ordered the bank transfer and provided a bank statement of the operation. At this point it's pretty safe to assume it was a fake document.
It says the transfer was ordered on july 17, but I still have to receive my money.

So basically these scammers simply give the initial deposit back and refuse to transfer any profit.
The customer service simply keeps repeating the bank transfer is fine on their side, when it clearly hasn't even been ordered.

The good thing is, I always try these shady third-world brokers with small amounts of money, so the loss isn't a big deal.

But this kind of behaviour is disgusting.

10/3/2022, 11:17:52 Withdrawal Failed
9/2/2022, 13:37:43 Withdrawal Failed

2 failed withdrawals, many times I contacted them via Live chat, and I wrote them an email... for 1 month zero replies!!!??? no communication, the worst support of all brokers I ever used

Trustable Broker
Fast deposit and withdrawals transaction, responsive when it comes to customer support and have a diverse list of assets which makes it suitable to trade almost anything you wan

Trustable broker
I have used ZFX services for 3 months, to be honest, this broker is quite good so far.
Good liquidity, standard spread, fast deposit, and withdrawal. There was once the money had not arrived in my MT4, an online supporter helped explain to me a lot, then it turned out my bank was having maintenance so the transfer was late.
Very supportive staff.

Even the registration process and Client portal are not much friendly and look professional but support team is very helpful and timely support
I am pleased to receive such support when looking for a broker to corporate

The broker's website lists multiple ways that clients can contact CS team, including online chat and live phone support almost 24/5; FAQs and website client support were satisfactory.

ZFX is one of the good brokers that I have ever found to trade.
In the beginning, I had zero knowledge about this market but thanks to the staff, they have worked very hard to support me to get used to the apps, products, trading, etc...
Very impressive

This broker has a 24-hour service from Monday to Sunday, making it easier for me to complain or there are obstacles and quickly respond.

I like the ECN account, raw and low spread suit best for me. Fast withdrawals!

Support team is very engaging and quick to respond to my needs.