Zielinskiandrozen Reviews 

54
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with the unique and high-quality scents, often describing them as natural, complex, and long-lasting. Many people find the products to be carefully crafted, providing a luxurious and personal aromatic experience. Consumers frequently receive compliments when wearing these distinctive fragrances. The delivery service is also highly regarded, with customers noting fast shipping and efficient tracking. However, some customers also noted issues with their orders, such as delayed delivery, not receiving their package, or receiving the wrong item. This was compounded by some reviewers finding customer support unhelpful or unresponsive when these problems arose.

What people talk about most

Product

People report positive experiences with product, often highlighting the unique, natural, and rich scents that... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the unique, natural, and rich scents of... See more

Order

Customers consistently note ambiguous experiences with order, with some reporting never receiving their... See more

Delivery service

Users describe positive interactions with delivery service, often praising the efficiency and speed of... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The scent I use, feels and smells like you've made it exactly for me, it suits me like a great suit. The name, heavens apothecary really does live up to it. If it would be possible, I would make... See more

Rated 5 out of 5 stars

I love everything about this brand from the rustic but luxury in store experience to the beautiful packaging. Most exceptional are the scents which have become my hands down favorites. They are someho... See more

Rated 5 out of 5 stars

I really don' t know if those negative reviews are false/ fake?! My experience is totaly different! First I contacted customer service via their e mail to ask if 3 parfums are really in stock and... See more

Rated 5 out of 5 stars

I found your boutique accidentally in Budapest and just tried the body cream by the door. The scent was so amazing, so i had to go back the next day and see what you have at the shop. My first purchas... See more


4.4

Excellent

TrustScore 4.5 out of 5

54 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(54)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

The most wonderful perfumery in the world...

Years ago I found the Zielinsky & Rozen shop at the fleemarket in Old Jaffa Tel Aviv. I was fascinated with the atmosphere and character of the shop, its people and the wonderful products. No matter if it’s perfume, soap, body wash, lotion or the home fragrances – the scent is unique. Each scent – and I have a couple of favorites – is absolutely individual, a fantastic creation that touches your senses and soul. Since this first discovery of Zielinsky & Rozen in Jaffa I am using their products every day... And with more and more shops opening in Europe I very much hope a Munich one will open as well in the near future! 😊

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I like the nature and the un-complexity…

I like the nature and the un-complexity of your scents. I get the impression I want to have. No shishi. As my Daily perfume I use 3 Avenue George V of Givenchy. Great. Took a Long time to find, takes 1 second to disappear. It is very complex. Then I Take one of your Hand creams, and its ok

March 9, 2026
Unprompted review
Rated 4 out of 5 stars

Zielinski and Drozen are becoming a firm favourite fragrance and so many more to try.

We came across Zielinski and Drozen on a back street in Nice. purchased a few fragrances there , and then ran out of them. I checked out the company on line and to my surprise they are a lot bigger and I guess more well known that I thought , with a great looking space in Amsterdam too. Anyway living in West Sussex i am please to say we were able to replenish stocks on line- so all good , and a sooth transaction plus quick delivery too .

January 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience 5*

Customer service replied me the same day ( or next maybe). They were very friendly like I was buying parfums for much more money - they treated me like I was " somebody ". I now know that every and each buyer is important to them. Parfums were well packed,arrived fast. Pleasant experience. All 3 parfums were blind buy - and all 3 are grate( black vanilla , orange& jasmin ,and apple& lottus.

January 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Fraud

Fraud! took 3 payments from me for 1 product- didn't reply to any of my emails!!

September 16, 2025
Unprompted review
Zielinskiandrozen logo

Reply from Zielinskiandrozen

Hi Flora, we are sorry for the trouble you’ve experienced. We haven’t been able to find any email from you yet. Could you please email us at customercare@zielinskiandrozen.com with your order number or the email used at checkout? We’ll review this right away and resolve any duplicate payments.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! I bought some products for a present for a friend, I contacted Customer service to get the order faster than usual and they were super helpful.

June 17, 2025
Unprompted review
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