ziipbeauty.com Reviews 

Amazing results using the strongest settings.

The app works great to keep a good routine going. The device itself has had issues and is very fragile to any product that may touch it on top. I’ve had to reset the device several times but when it works it really does a great job and I see noticeable improvements in my skin.

It’s a shame there isn’t a zero

If you have any sort of dental work in your mouth or a sensitive to zaps, this is not the product for you and they will not return it …even after one use they will not give you your money back or give you your money back on an unopened $125 bottle of gold serum …..absolutely ridiculous and horrendous service

I would never recommend doing business with this company

Love it! Best tool I have used ❤️

Waiting for results but know it will take awhile. Like using app. It’s helpful for sure. Don’t think there is a suggested schedule for using different apps. Suggestions would be helpful. Love the Zipp silver gel

The device doesn’t sync with my generation of iPhone. That should have been disclosed CLEARLY, not buried in the fine print, hidden under a collapsible carrot.

best costumer service ever...love my ziip and so glad I am got it

Very disappointed as my Ziip halo doesn’t work after a year of use, and I have only just got the extra bottles of gel!
Reading so many reviews, I have been extra careful with the charging port and cable, used only the compatible and official one. Still, this £400 worth of device can only last a year

I really like the videos that Company every single facial. I also like that there's a 30 day plan.

It’s an amazing tool , but the tool sometimes stops , or doesn’t beep to know when to go on other side .

I ordered the Ziip Halo on May 11th and received it May 19th. After using it, the electrical currents caused me major facial flare-ups and heart palpitations. When I reached out to customer service on June 26th to return the device and the completely sealed silver gel bottles, they refused to process my refund unless I emailed them private photos of my face. I declined due to medical privacy reasons. It is completely unacceptable to hold a refund hostage over invasive photos for a device that caused medical issues.
Please be wary of severe side effects!

UPDATE: (July 2026)
Management reached out to me directly to resolve this matter. I want to give a huge thank you to Georgia from their customer service team. She was incredibly nice, empathetic, and professional. She took care of everything and ensured my issue was successfully resolved. Georgia’s outstanding customer service completely turned this experience around!

After an issue with delivery that was not their fault, they seamlessly dealt with everything and the customer service was outstanding.

I had to return my ZIIP due to an issue I was having with my skin. It was unopened and this review is about the return process/customer service.

I love the feeling. Its just my first Week so I can’t about results.

Love the variety of programs on the app. And the Ziip is very easy to use and effective. I use it 3 days a week faithfully and have for a year.

Great product. Serum is pricey but lasts a long time.

Bought it to treat neck. And guess what - the thing actually works. I am more than a little surprised. Neck looks great the day of. Have used about 3-4 x a week. My understanding is that with time, I can maintain the 80% wrinkle reduction with a weekly session. ( it’s only 6 minutes)

Attention to great service, fast response, and simple explanation

Results are Real!! My husband loves the way it is bringing back my youthful looks. People say I look 20 years younger than I am.