excellent buying experience
the product arrived very fast and well packaged! i'm grateful that i found this store and i hope to buy again soon.
March 31, 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Discount Store
- Hair Product Store
- Health and Beauty Shop
Written by the company
At Zimel, we are passionate about bringing luxury beauty products to everyone at affordable prices. Specializing in high-end and popular brands, we offer a wide range of makeup, perfumes, and skincare from some of the most coveted names in the beauty industry. Whether you're looking for your favourite designer fragrance or premium skincare solutions, we’ve got you covered—all at prices lower than traditional retail. Founded in 2020, Zimel was built on the belief that everyone deserves access to top-tier beauty products without breaking the bank. What began as a small endeavour has quickly grown, but we still take pride in providing a personal touch. We focus on excellent customer service and curating only the best products for our customers. To ensure quality and authenticity, all of our products are sourced exclusively from reliable UK suppliers. We take great care to guarantee that every item is 100% genuine, giving our customers confidence when shopping with us. Visit us at zimel.co.uk to explore our wide selection and discover why Zimel is quickly becoming a go-to destination for beauty and fragrance enthusiasts.
Contact info
52 Enterprise House Lisburn Enterprise Centre, 6 Enterprise Crescent, BT28 2BP, Lisburn, United Kingdom
- info@zimel.co.uk
- zimel.co.uk
Advertisement
Delivery on time
October 10, 2025
Advertisement
Excellent service
December 1, 2024
Reply from Zimel
Thank you for your kind words! We’re so glad you were happy with our service and look forward to serving you again soon!
exactly as ordered
Item fine, exactly as ordered. Gave four stars because delivery was longer than expected.
November 27, 2024
Reply from Zimel
Thank you for your feedback! We’re glad the item met your expectations. We always dispatch orders within 1 day, but during busy festive periods, delivery times can occasionally be longer due to courier delays. We truly appreciate your understanding and look forward to serving you again soon!
I have bought a lot of stuff from this…
I have bought a lot of stuff from this website, like makeup, fragrances and skin care products . They are reasonably priced, great quality, delivered on time and you get exactly what you ordered. Excellent customer service as I had to return a product once and that went so smoothly without any issues, so I trust them completely and would 100% recommend this website.
December 4, 2024
Reply from Zimel
Thank you so much for your amazing review! We’re delighted to hear you’re happy with our products, service, and smooth return process. Your trust and recommendation mean the world to us! We can’t wait to serve you again soon.
Advertisement
Excellent products and customer service
Excellent products and amazing customer service. Would highly recommend. Product exactly as stated on web site, delivered promptly and safely in beautiful packaging. Will defo order again
November 26, 2024
Reply from Zimel
Thank you for your wonderful feedback! We’re so happy to hear you enjoyed our products, service, and packaging. Your recommendation means so much to us, and we’re excited to have you shop with us again soon!
Reply from Zimel
Hello Chris,
Thank you for taking the time to leave us a review!
We truly value the feedback from our customers, and it’s always a joy to hear your thoughts. Your input helps us improve and ensures we continue to offer the best possible experience.
The team will be thrilled to know that you had a positive experience, and we look forward to serving you again.
If you have any further questions or need anything, please don’t hesitate to get in touch, we’re always happy to help.
Warm regards,
Team Zimel
Reply from Zimel
Hello Julia,
Thank you for taking the time to leave us a review!
We truly value the feedback from our customers, and it’s always a joy to hear your thoughts. Your input helps us improve and ensures we continue to offer the best possible experience.
The team will be thrilled to know that you had a positive experience, and we look forward to serving you again.
If you have any further questions or need anything, please don’t hesitate to get in touch, we’re always happy to help.
Warm regards,
Team Zimel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.