Zing Coach Reviews 367

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the user experience, finding the app useful and motivating for their fitness goals. People appreciate the personalized sessions and the continuous improvements made to the application, with some noting significant progress in their physical fitness. However, some people were dissatisfied with the subscription and payment practices, reporting billing discrepancies and issues with the refund process. There are also concerns about the app's functionality, with some experiencing glitches, videos not playing, and workouts not loading. Additionally, a few users mentioned that the app's features and content can be repetitive or less comprehensive compared to other similar applications.

What people talk about most

Application

People report ambiguous experiences with the app. Many customers express satisfaction, praising its ability... See more

Fitness

Clients share ambiguous opinions on fitness. Many reviewers appreciate the app for providing varied and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app motivating and effective... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report being refused... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized withdrawals and... See more

Based on these reviews

Rated 3 out of 5 stars

I believe that this app will develop into an excellent option however currently there are some shortfalls. Let me add I have only used it for at home workouts. First is not being able to save a wo... See more

Company replied

Rated 4 out of 5 stars

The Zing app is flexible and the workouts have enabled me to build my strength and fitness in a way that suits me. Way cheaper and more efficient than going to a gym - less Social of course! The AI co... See more

Company replied

Rated 4 out of 5 stars

This is a good app. It keeps me motivated, sets up a plan for me. I like that I can go between a gym and home setting. The coaching works pretty well. I plan to keep going with this at least for a... See more

Company replied

Rated 4 out of 5 stars

The app overall is great , I have been motivated and appreciative of the sessions and how it changes workouts according to my needs. I wish the app could sync with my Garmin watch, and if you could m... See more

Company replied


Company details

  1. #67 of 81 best companies in Fitness and Nutrition Service

About Zing Coach

Written by the company

Screenshot-2025-01-15-111704
Zing Coach is an affordable interactive fitness app that uses artificial intelligence to create personalized workout plans and improve health and wellness. Zing Coach gives you exercises that are deeply personalized and customized. All fitness programs are individually designed based on your body data—via our Body Composition Scan, Fitness Test, and historical data from Apple Health—and constantly adjusted by AI.

Zing Coach can tailor your workout by location (gym or home), duration, intensity, available equipment, target muscles, and even health restrictions.


Contact info

3.4

Average

TrustScore 3.5 out of 5

367 reviews

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Rated 4 out of 5 stars

Gym newbie

I love the app I always struggle to use the equipment at the gym and how to combine exercises. Zing has helped me to enjoy the workout because I don’t need to worry about deciding which exercises to do, zing creates the routine for me. The only thing I would like you to consider is adding more equipment to the list, my gym has other equipment I would like to try out but I need your help ;)

November 1, 2024
Unprompted review
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Reply from Zing Coach

Thank you so much for sharing your experience with us! We’re thrilled to hear that Zing has made your workouts more enjoyable and easier to manage. It's great that our app is helping you make the most of your gym time without the stress of planning routines.

We truly appreciate your feedback about adding more equipment options to the list. Your suggestion is valuable, and we’ll definitely pass it along to the team for consideration. If you have any other equipment in mind, feel free to share it with us!

Thanks again for your support, and we’re always here if you need anything else.

Rated 5 out of 5 stars

This app is amazing

This app is amazing. It helps me stay consistent and is very motivating. The workouts are effective and I’m seeing results after only 3 weeks!

October 31, 2024
Unprompted review
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Reply from Zing Coach

Hi Ashley,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re finding the app motivating and that you’re seeing results after just three weeks. 💪 Your success is our priority, and it's wonderful to know that the workouts are helping you stay consistent.

If you have any feedback or suggestions, feel free to share! Keep up the great work! 🙌

Rated 4 out of 5 stars

A few mods away from being the BEST

The connectivity with Apple watch has been great especially when completing a set and clicking the watch to start the rest period instead of having to walk over to the phone.
I dinged it 1 star because it doesn't allow the user to insert custom exercises (that I know of). I have a unique gym set up where I have Lever arms, landmine, and a couple other pieces of equipment that I'd like to integrate (or better yet have Zing integrate for me) into the workout.
The app notifications have been nice to stay motivated but I'd be curious how personalized they are to me. Based on that quiz you'd think they would know so much about me.
Finally, it would be nice to have them tell me what phase of training I am in at the moment. I've only used for a week so maybe it changes on it's own, but with all the analytics it would be great to know if I am in a 4 weeks build phase, shred phase etc. Also, it spits out 4 sets of the same reps and weights. While I can change them manually, it would be nice to have it increase or decrease automatically based on the weight and reps I achieved. Also, only random exercises ask for a RPE, which both have been bodyweight exercises. I used to train on Volt which gave me a RPE after every set and it used that data to tweak my next set to ensure I was not over or undertraining. These are small things that would make this app 5/5. I hope this feedback helps the dev team. For reference I am a former NASM, NCSF, APEX certified fitness trainer, have a BS in Kinesiology, and a doctorate in Chiropractic.

October 30, 2024
Unprompted review
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Reply from Zing Coach

Hi Scott,

Thank you for your feedback! We’re glad to hear that the Apple Watch connectivity is working well for you.

We appreciate your suggestions about adding custom exercises and providing insights into your training phases. These features could greatly enhance your experience, and we’ll pass your comments to our development team for consideration.

Your insights on RPE and performance tracking are also valuable, and we’ll look into how we can improve those aspects.

Thanks for helping us make Zing Coach the best it can be! If you have more bright ideas, we’d love to hear them!

Keep crushing those workouts! 💪✨

Rated 5 out of 5 stars

The training programs & videos are very good

The training programs & videos are very good with prompts during the exercises which I find helpful, only my first day but I am impress.

October 28, 2024
Unprompted review
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Reply from Zing Coach

Hi Paul,

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed the training programs and found the exercise prompts helpful. It’s fantastic that your first day made such a great impression—there’s so much more to come! If you have any questions or feedback as you continue, feel free to reach out support@zing.coach. Happy training!

Rated 1 out of 5 stars

Rubbish start so cancelled

Started today. Looked good but couldn’t get the body composition scan to work. It asked me to change clothes so I did several times. I changed positions and rooms and lights and then it asked me to email. If I wanted a fitness coach to be this frustrating I’d have a real one. This was supposed to be easy but was a v pain from the start. Cancelled my 30 day trial. For the frustration and time it took to not get a body composition I might as well plan it myself for free. Rubbish

October 22, 2024
Unprompted review
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Reply from Zing Coach

We’re very sorry to hear about the frustrating experience you had with the body composition scan. We completely understand how disappointing that must have been, especially when things were meant to be easy and straightforward.

If you’d like to give Zing Coach another try, we’d be happy to personally assist you to ensure everything works smoothly this time. Please reach out to us at support@zing.coach, and we’ll make sure you get the support you need.

Thank you again for sharing your feedback, and we hope to make it right for you.

Rated 5 out of 5 stars

Really cool app

Really cool app with a lot of impressive features like testing your flexibility live and body scanning for fat and muscle percentage.

And I love not having to plan workouts in the gym cos I can never think of new things to do and it's boring. Whereas with the app I don't have to think about it, which is great, and if I don't like something I can still tweak it really easily.

October 1, 2024
Unprompted review
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Reply from Zing Coach

Hi Melie,

Thank you for your awesome feedback! We're thrilled to hear that you find Zing cool and appreciate the impressive features like live flexibility testing and body scanning.

It’s great that the app takes the stress out of planning your workouts, making it more enjoyable for you. We're glad you can easily customize your sessions to keep things fresh and fun! Keep up the fantastic work!

Rated 3 out of 5 stars

I really like the trainings

I really like the trainings, but the chat is not connected to the planner and the planner does not get updated with real data of trainings

October 22, 2024
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Reply from Zing Coach

Thank you for your feedback! We're thrilled to hear that you enjoy the training sessions. We understand the importance of having seamless integration between the AI assistant coach and the training planner, and we're actively working on connecting them for a more personalized and efficient experience. Stay tuned for updates; this feature is coming soon!

Rated 5 out of 5 stars

Lots of adaptability

I started using the app this Summer. I am a teacher and a father with two boys that I am driving around a lot! Zing has allowed me to adapt my workouts daily to fit with my schedule and how my body is reacting. It has provided stability in my workouts and I am achieving the goals I set out at the start of using this system. The coaching is great and I find myself improving my form every time I use it. I never feel overwhelmed by the workouts and yet feel adequately challenged. I highly recommend checking it out.

October 20, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Colin,

Wow, thank you so much for sharing your experience! It’s inspiring to hear how Zing has fit seamlessly into your busy life as a teacher and a father.

We're thrilled that you’ve found the flexibility to adapt your workouts and that you're achieving your goals! It’s fantastic that our coaching has helped you improve your form while keeping the workouts both challenging and manageable. Your recommendation means a lot to us—thank you for being such a valued member of the Zing family! Keep up the amazing work!

Rated 4 out of 5 stars

The Zing Coach experience is helpful

The Zing Coach experience is pretty good sometimes in adjusting my workouts I think the weight increase is too aggressive and should be slightly lower given that I am 71. I want to increase resistance but not quite so rapidly so I have to keep on dialling it back. Your coach is quickly. Give me a good information when I ask, it’s all AI So there are limits, but in general, I find it helpful the best thing about your app that I tell her to people is that the routines get varied so that when I get to the gym after having trained for 40 years, I don’t have to decide what to do. You just got a fresh workout for me and it seems pretty balanced. I do find your app a little expensive and I don’t understand scanning function sufficiently because it seems I have to pay another $25 US for each scan. I would like to know if this is true or not you can write me back otherwise, other than being pricey I think it’s a good tool for my workouts.

October 21, 2024
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Reply from Zing Coach

Hi Paul,

Thank you for sharing your thoughts about your Zing Coach experience! I'm glad to hear that you find the varied routines helpful after your 40 years of training. I truly apologize for any frustration you’ve experienced with the weight adjustments being too aggressive, especially considering your needs at 71. Your feedback is invaluable, and I will definitely share your comments with our team to ensure we improve in this area.

Regarding the scanning function, I understand your concerns about the additional fee of $25 US for each scan. We will look into this and clarify everything once we receive your email.

If you need further assistance or have more questions, please reach out to us at support@zing.coach , and we’ll ensure you get the support you need.

Thanks again for your support!

Rated 5 out of 5 stars

I’ve been able to get into better shape…

I’ve been able to get into better shape and I love the exercises and the customization

October 21, 2024
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Reply from Zing Coach

Hi David,

That's fantastic to hear! We're so thrilled that you're enjoying the exercises. It's amazing to know that Zing is helping you get into better shape. Your progress is truly inspiring— keep up the incredible work! We really appreciate your dedication and support!

Rated 5 out of 5 stars

Zing really cares about the product.

Zing really cares about the product.
I don't know any other fitness apps that are so cutting-edge in technology.
They also have a lot of workouts suitable for home and gym sessions.
I love my streak progress too! It keeps me motivated somehow! :)

October 21, 2024
Unprompted review
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Reply from Zing Coach

Hi Paulina,

Thank you so much for your amazing feedback! We're thrilled to hear that you're enjoying Zing's cutting-edge technology and variety of workouts for both home and gym sessions. It's awesome that your streak progress is keeping you motivated—that’s exactly what we aim for! We're here for you every step of the way, Keep up the great work!

Rated 5 out of 5 stars

This app has helped to create my sports…

This app has helped to create my sports routine, it keeps me accountable and I like to that it’s convenient to use both when I am training home and in the gym. They anlso constantly add new cool features like cardio, that make my workouts more interesting and diverse. Love it, best app I’ve tried so far.

October 21, 2024
Unprompted review
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Reply from Zing Coach

Hi Irina,

Thank you so much for your kind words! I’m glad to hear that the app has helped you create a sports routine and keep you accountable. It’s fantastic that you find it convenient for both home and gym workouts. We appreciate your support and are thrilled you love the new features!

Keep up the great work! We're here to support you every step of the way!

Rated 5 out of 5 stars

I can only recommend this app

I can only recommend this app, I started using it around 3 months ago after having a bad experience with a PT. I like the flexibility to work out whenever is convenient to my own schedule and that I can change the suggested exercises easily

August 1, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Paola,

Thank you so much for sharing your experience! I’m thrilled to hear that you’re enjoying the app and finding it flexible to fit your schedule. It’s great to know you can easily adjust the suggested exercises to meet your needs.

Keep up the great work! We're here to support you every step of the way. If you have any suggestions or feedback on how we can further enhance your experience, we would love to hear from you.

Rated 5 out of 5 stars

This app is very convenient when it…

This app is very convenient when it comes to tracking and recording workouts. I like that it gives you a baseline of workouts to accomplish, the areas to concentrate on, but gives you the opportunity to switch a lift to something else if you don't have the equipment or can't handle a move. The scan gives you a good insight of what you need to do and how to accomplish as well. I look forward to seeing how it adapts to my weight that I lift as I progress through.

October 14, 2024
Unprompted review
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Reply from Zing Coach

Hi Tucker,

Thank you so much for your thoughtful feedback! We’re happy to hear that you find the app convenient for tracking and recording your workouts. It’s great to know that the flexibility to switch exercises and the body scan feature are working well for you, helping you focus on your goals.

We’re excited for you to see how the app adapts to your progress as you continue to lift and challenge yourself. If you ever have any questions or suggestions, feel free to reach out!

Rated 5 out of 5 stars

Well done ZING.

This app is the only one that has satisfied my way of doing workout. Been very consistent. It’s coming from a person who is very lazy and procrastinate a lots.

Also the costumer service is so sweet.

October 12, 2024
Unprompted review
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Reply from Zing Coach

Hi Bitisha,

Thank you so much for sharing your experience with us! We’re thrilled to hear that Zing has helped you stay consistent and satisfied with your workouts, especially as someone who used to struggle with procrastination. It’s amazing to know that the app has made a difference in your routine!

Keep up the great work, and we're here to support you every step of the way!

Rated 5 out of 5 stars

love the app

October 9, 2024
Zing Coach logo

Reply from Zing Coach

Hi Jenny,

Thank you so much for sharing that you love the app! It truly means the world to us to know that it’s making a positive impact on your fitness journey. We're here to continue supporting you, so please don't hesitate to reach out if you ever need anything or have any suggestions!

We’re so grateful for your support!

Rated 5 out of 5 stars

Love that I can create workouts…

Love that I can create workouts wherever I am with whatever equipment I have.

October 9, 2024
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Reply from Zing Coach

Thank you for your feedback! We’re so glad to hear that you love the flexibility of creating workouts wherever you are and with whatever equipment you have. It’s great to know that Zing is helping you stay active no matter the situation!

If you ever need assistance or have more feedback, feel free to reach out!

Rated 5 out of 5 stars

I can not rave about Zing enough!

I can not rave about Zing enough! As a new mom, I was really struggling with getting back into a workout routine and Zing was exactly what I needed! I've been doing Zing workouts for almost three months now and haven't missed a morning workout yet! I love how you can pick the amount of times you workout in a week but even on the non-work out days they offer a recovery workout that helps you stretch out your sore muscles. After every workout you get to share if it was too hard, perfect, or too easy which then modifies your following workouts accordingly. I also love how you can put in what workout equipment you have and then you gives you workouts based specifically on that but it is easily changeable if you happen to be in a gym and have more equipment available! The other super awesome feature this app offers is the body scan so then it uses that information to cater the workouts specific to your needs. Seriously this app has helped me so much with getting closer to my pre-baby weight & has supported my mental health so much during some tough times, I highly recommend it!

October 9, 2024
Unprompted review
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Reply from Zing Coach

Hi Becca,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Zing has been such a helpful part of your fitness journey, especially as a new mom. It’s inspiring to know that you've stayed consistent for almost three months and that the flexibility and recovery workouts are making a positive difference for you.

We’re also glad to hear that features like the equipment customization and body scan have been so beneficial. Knowing that Zing has supported not only your physical health but also your mental well-being during tough times means a lot to us!

Your recommendation truly brightens our day, and we’re here to continue supporting you every step of the way.

Rated 3 out of 5 stars

The app is great and it keeps me…

The app is great and it keeps me motivated to stay consistent and workout daily. However, it’s very repetitive and I wish I could rate each individual exercise from the workout to let the app know what I do and don’t want to do again. This added feature would make the workouts more interesting to me.

October 7, 2024
Unprompted review
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Reply from Zing Coach

Hi Ellie,

Thank you for sharing your thoughts! We’re so glad to hear that the app is keeping you motivated and helping you stay consistent with your daily workouts.

We understand your concern about the repetitiveness, and we agree that having the ability to rate individual exercises would enhance the experience by allowing you to customize your workouts even further. Your suggestion is fantastic, and we’ll definitely consider it as we continue to improve the app.

We appreciate your input and are here to support you on your fitness journey!

Rated 4 out of 5 stars

It's not a bad app but there are many…

It's not a bad app but there are many things they can improve, sometimes the IA gets confused and gives you the same routine several times. Also, it's a shame that it's incompatible with Garmin watches...

October 5, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Alonso,

Thank you for sharing your thoughts with us! We appreciate your feedback about the app and understand your concerns regarding the AI occasionally providing the same routines. We’re constantly working to improve the user experience, and your insights are invaluable in helping us do that.

We also acknowledge the limitation with Garmin watch compatibility, and we’re looking into ways to enhance integration in the future. Your suggestions will help us make Zing even better!

If you have any other ideas or feedback, please feel free to share. We're here to help!

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