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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding it easy to set up and use. Many people appreciate the product's ability to transfer programs, files, and settings seamlessly, saving them considerable time and effort when upgrading to a new computer. Reviewers also feel that the service offers excellent value for money. However, some people were dissatisfied with the app and service, reporting issues with corrupt files after migration, unselected items being transferred, or the software not running properly. A few other people also felt that some files or applications failed to install or were corrupted during the transfer process.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup and... See more

Product

Reviewers highlight positive aspects of product. Many customers praise its effectiveness, noting that it... See more

Application

Consumers find app experiences to be ambiguous. While some reviewers report seamless transfers of all files,... See more

Service

Users describe ambiguous interactions with service. Many customers report successful and effortless... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the product to be worth every... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Zinstall twice now to transfer files and programs to a new computer. I am not a computer whiz, just typically learning as I go for whatever I need to do. Zinstall is user-friendly, easy to d... See more

Rated 5 out of 5 stars

This product did what others didn't. This product is "as advertised". It transferred Programs (And Product Keys!), Files, Documents, Pictures, Music, and everything else of value associated with t... See more

Rated 5 out of 5 stars

Great software to transfer data, software and other settings from Old computer to New seamlessly. The dashboard provided real time update on the migration and percentage complete. Highly recome... See more

Rated 5 out of 5 stars

Zinstall is fantastic. I use Microsoft Money for my personal finances. It has been discontinued for many years. I didn't want to have to purchase a new program. Zinstall brought it across with no prob... See more


4.1

Great

TrustScore 4 out of 5

397 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Win 10 to Win11

Win 10 to Win11. program keep crashing was told by tech support that I had to remove all security software from old computer. unfortunately for me I keep running the program and each time it transferred parts of the data from my old computer. In the Documents folder on the new Win11 computer it created enormous amount of symlinks (i have never encounterd those before. Should have just done it the old fashion way and just copy files from one to the other and reinstall programs. would not recommend this program to anyone. Asked company for refund months ago, haven't heard from them since.

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Its crazy easy

Its crazy easy. I just install the app on the two computers the old and the new. Used my wifi cause its powerfull. I paid for assistance but did not need it. I am an old woman and everything was working on its own nothing to do. It was perfect and easy. Love that tool all my files and all my apps are on the new computer. Its really impressive. Thank you for making my life better. Lyne from Canada.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Please read all of these 1 star reviews before buying!

I wish I had found this site to read all of the negative reviews before I got sucked in. I went with Zinstall because my husband had a flawless conversion from a Win10 laptop to a new Win11 one. Why would I question it? My experience was the opposite. It took me 2.5 weeks of poor/insulting/nonexistent customer support before I gave up and bought a different product for 1/3 the price. I pestered them for a refund and was ghosted (I was actually hung up on once and phone not answered another time) or told they would send my case to another dept. I finally got my bank involved and within a short time I received a credit for the full amount I paid. Never heard a word from the company. Stay away!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Easy, painless data transfer!

Needed to do a data transfer from an old laptop to a new one. Absolutely worth every penny as there were way too many programs and settings on the old computer that I didn’t want to manually enter all over again. It worked just as they advertised. Took some hours because I used the WiFi transfer but I I didn’t mind the wait. I will definitely use them again in the future.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Desktop to Desktop

Anytime you move all of your files, apps, etc. from one dependable desktop to a more modern version, you worry about the ease and completeness of the process. I found Zinstall on Facebook and after some research determined it was one of the two best tools. I was not disappointed at all. The process was easy and even though it took time, the process did everything I hoped. I logged into my new desktop and it was just like nothing changed. So, based on my experience, I can unconditionally recommed Zinstall.

November 23, 2025
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Rated 5 out of 5 stars

Excellent Solution For Replicating Computer Setup to New Device

I've used the software twice in the last few years, and it was the perfect solution to what I was looking for both times.

I needed a backup computer in case my primary computer failed, and found a machine that was the same brand, with similar (but not exactly the same) hardware.

After the Zinstall, I loaded a recent backup file from my original to the new device. I did have to manually adjust and update a few simple settings, but was able to essentially replicate my original computer…very happy with the result.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

It was a stretch to give them one star

It was a stretch to give them one star. Transfer from a Window 11 PC to a new one looked good at first. Then I realized folders transferred but not the files inside. Icons were missing. Office 365 files had issues opening. Big issue is if you have a problem SUPPORT DOES NOT EXIST. I'm on day 6 with no support and 2 cases opened twice. Now I see a micro requirement to complete a Case Opening Form when I already have 2 case numbers. also, printer didn't connect.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

This program did exactly what it said…

This program did exactly what it said it would do - not a common experience these days. Process for transferring from one laptop to another was amazingly painless and I was floored by how things came over unscathed. Highly recommend.

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

I own a small company and needed to…

I own a small company and needed to purchase a new laptop, I saw the ad on facebook and decided to try, I am not a tech savy person, instructions were easy to follow, the entire procedure was flawless, I choose to do the transfer using wifi, the next morning my new computer was ready to use, my biggest concern was transferring quick books, it did it no problems i highly recommend Zinstall

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great program

Took a couple of days to transfer all the files but it made a perfect clone of my old computer and I was up and running as soon as I booted up. Easiest transfer I've ever done.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Zinstall rates 0 from me for customer…

Zinstall rates 0 from me for customer support, and they are horrible! Don't respond at all to any requests, and they never sent me the license number for the software! I've requested it 5 times, but no response whatsoever from customer service except to say that they were forwarding my request to their customer service arm. So if you need any assistance, good luck getting it. Needless to say I would go another route to transfer!!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

This product did what others didn't

This product did what others didn't. This product is "as advertised". It transferred Programs (And Product Keys!), Files, Documents, Pictures, Music, and everything else of value associated with the transfer. The key though is having two "healthy" working computers that have full functionality and are current with all updates as well as security updates. Your system gave me the "personality" of my old computer. Amazing!!
Thank you, Tony. You saved me alot of money, but more importantly, you saved me my time....
Chris

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Zinstall is genius

Zinstall is genius. With a few easy steps, you can literally transfer your old computer to a new one in about an hour or two. It moves all your settings including switched mouse buttons (I'm a left-handed mouser), wallpaper, browser settings and all bookmarks, and your system tray applications as well as applications you have installed on your old computer. Note, if your application required a license key upon original installation, it will be required again on the switch. It's easier if you have two monitors and cat5 ports on each computer with a cat5 cable connecting the two, but it can be accomplished without these as long as your old computer's problem isn't internet board on-the-way-to-failure like mine was. I feel like I am using my old computer, but with an upgrade since my old one couldn't be upgraded to Windows 11. I wish it was a little bit cheaper but it was worth saving all the time and effort setting up a new computer from scratch. My only issue is that several websites can no longer be reached for some reason and I don't know what setting that is. Overall, very happy with it.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

This program is amazing

This program is amazing. I dread having to move everything to a new build and reinstalling everything. This saved me days of that. Thank you!

September 12, 2025
Unprompted review
Rated 2 out of 5 stars

My main program didn't transfer, no support

The program I use to run my small business didn't transfer successfully. My attempts to contact their support were met with dead silence. I had a brief contact with someone on chat who told me to email support. I emailed them a few times but got no response. They're not there for you when needed.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

did not response to chat or respond to…

did not response to chat or respond to any customer support computer down loaded 39% then stopped have a new computer now 39% of programs downloaded ruined my new computer now wont respond to refund will contact credit card secondary contacted have waited 5 days fir response

October 26, 2025
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Rated 5 out of 5 stars

Great experience - twice!

For the second time I used Zinstall to migrate all my data from an old Windows 10 PC to a new Windows 11 PC. It went flawlessly as did the first. It was easy to set up and use. The only price I paid (excluding the cost of the software. of course) was I had to re-register one of my apps because the product key was tied to the old motherboard. I can highly recommend this product.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy transfer

Very easy transfer. I chose Zinstall because I needed programs transferred in addition to documents and files. The transfer was due to a move from Windows 10 to 11 to a new computer.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Zinstall was the perfect answer.

I am not computer savvy by any means. Bought a new computer and was perplexed by how to transfer my programs. Zinstall was the perfect answer. Very user friendly. Everything got transferred and was not deleted from the old computer. Exactly what I needed. No glitches, no calls for support, everything ran so smoothly. So worth the money! I would highly recommend this program.

October 10, 2025
Unprompted review

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