Ziphealth Reviews 

3,695
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless online platform, noting that navigating the website, reviewing information, and reordering prescriptions takes just a few simple clicks. People also deeply appreciate the exceptionally fast shipping, dependable service, and supportive consultation team that makes the overall medical process effortless and very convenient. However, some people mentioned issues regarding product effectiveness, with consumers noting that certain medications did not work as expected or arrived incomplete. Reviewers additionally expressed deep disappointment when specific alternative treatments failed to provide the desired therapeutic results or felt less potent.

What people talk about most

Service

People report positive experiences with service, highlighting prompt assistance and exceptional... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both smooth transactions and... See more

Product

Users describe ambiguous interactions with product, reflecting a wide split in consumer experiences. On one... See more

User experience

Clients share positive opinions on user_experience, highlighting that the platform is exceptionally... See more

Price

Reviewers highlight ambiguous aspects of price, showing a wide range of differing financial experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was simple and easy to deal with Ziphealth. I have had an overall positive experience with Ziphealth.

Company replied

Rated 5 out of 5 stars

The online website is easy to navigate directly to the point shows double checks. My address, I had to change the credit card number that went through fairly easy. I got my order in just after 12 o'cl... See more

Company replied

Rated 5 out of 5 stars

The shipping of my migraine medicine order somehow got screwed up so the medicine arrived late, and ZipHealth made it right!!! They were very apologetic and sent it overnight to make up for whatever s... See more

Company replied

Rated 5 out of 5 stars

Honest , efficient and not just a pass through. I did get cancer and the Dr went through my medical treatments meds and health as part of the screening process. Pricing is very competitive. I used off... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

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4.3

All reviews

(3,695)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I have to wait 5 days for my…

I have to wait 5 days for my consultation and another 5-7 days in shipping, I can understand the shipping but wait 5 days for consultation, ugh, not happy

January 23, 2026
Ziphealth logo

Reply from Ziphealth

Hello!

Thank you so much for sharing your feedback with us. We're really sorry to hear about the trouble you've had with your consultation. But guess what? We have some exciting news! You can try our speedy waiting room option, which is open every weekday with clinicians ready to assist you right away! Plus, if you're in an eligible state, you might be able to complete your consultation over the phone. Could you please reach out to us via email or phone to find out the waiting room times or to set up your phone consultation? We'd love to help you get your consultation completed as soon as possible!

Rated 5 out of 5 stars
Ziphealth logo

Reply from Ziphealth

Hey there!

Thank you for your review! We're happy that you've enjoyed our processes and everything has gone well! We aim to continue to provide you with amazing service!

Rated 5 out of 5 stars

Quick and easy!

Quick and easy to get the meds I need.

December 13, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thanks for sharing! We’re happy to hear everything was quick and straightforward. Thank you for choosing us.

Rated 5 out of 5 stars

5 stars

Very easy to use app and ships medication fast.

December 21, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

We appreciate your review. It’s great to know our site was easy to navigate and that shipping met your expectations. Thank you for choosing us.

Rated 5 out of 5 stars

Great product

Great product, trusted service, your company makes me feel cared for.

Joe M

January 9, 2026
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for sharing this! We’re so happy to hear you felt cared for—providing trusted service and support is always our priority. We look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Quality is great

Quality is great. Shipped and arrived even before the predicted time, which was already very timely.

December 21, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you so much for your kind words! We’re happy to hear you were pleased with the quality and that your order arrived earlier than expected—we appreciate your support.

Rated 3 out of 5 stars

I get WAY to many emails

I get WAY to many emails. The service is exceptional, the prices are good and the package arrives in a timely manner. Just those constant emails are enough to make me look else where for the product. I placed an order and immediately got 3 emails.

July 8, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback and for the kind words about our service. We sincerely apologize for the inconvenience caused by receiving too many emails. Clear communication is important to us, but it’s never our intention to overwhelm or frustrate our customers. We’re reviewing this internally to ensure only essential emails—such as confirmations and tracking updates—are sent moving forward. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Fast and simple

Fast review of rx from doctor and process is smooth and easy

August 30, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thanks for the review! We’re happy to hear everything was fast, smooth, and easy. We appreciate you choosing us.

Rated 5 out of 5 stars

Very helpful and great customer support…

Very helpful and great customer support and services

November 12, 2025
Ziphealth logo

Reply from Ziphealth

Hello!

Thank you so much for your kind review. We’re thrilled to hear you had a great experience with our service and customer support. Providing helpful and reliable support is always our goal, and we’re delighted to know we delivered. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for the great review! We’re delighted to hear you had a positive experience with both our product and service. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Quick services

September 22, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback! We’re glad you were satisfied with the quick service. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Easy to use and discrete.

Ziphealth makes it very simple to get the medication I use. It's effortless and reordering is just a few clicks. I would recommend Ziphealth to anyone who likes convenience, low pricing, and reliability.

November 9, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for the wonderful review! We’re happy to hear that getting your medication has been simple and effortless. We truly appreciate your recommendation and are glad to provide a convenient, reliable, and affordable experience.

Rated 5 out of 5 stars

Quick and easy ordering

Quick and easy ordering

January 9, 2026
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback! We’re glad to hear your ordering experience was quick and easy. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

They are really fast

They are excellent

April 11, 2025
Ziphealth logo

Reply from Ziphealth

Hello there!

Thank you for your kind words regarding our service! We are happy that we have been able to provide you with an fast and enjoyable experience! We look forward to continue to provide you with exemplary service!

Rated 5 out of 5 stars

Fast

Fast, efficient service.

November 7, 2025
Ziphealth logo

Reply from Ziphealth

Hi!

We're so thrilled to hear your wonderful feedback about our service! It’s fantastic to know we could offer you a quick and smooth experience! We can’t wait to keep delivering top-notch service for you!

Rated 5 out of 5 stars

short questions and to the point

short questions and to the point. Super fast shipping.

February 2, 2025
Ziphealth logo

Reply from Ziphealth

Hello there!

We're happy to hear that you found our questions concise and the shipping fast! We look forward to continuing to provide amazing service! Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Order cancelled after the fact due to…

Order cancelled after the fact due to vague reasons?

January 5, 2026
Ziphealth logo

Reply from Ziphealth

Hello,

We’re very sorry for the inconvenience and frustration caused by the cancellation of your order. We understand how disappointing this can be. Orders may occasionally be cancelled for a variety of reasons, including concerns of duplicate accounts or medication-related requirements, among others, all of which are in place to ensure safety and compliance. A member of our Customer Care team has reached out to you via email to provide further details and assist you directly. We appreciate the opportunity to address your concerns and hope to resolve this for you as quickly as possible.

Best,
ZipHealth

Rated 5 out of 5 stars

A fast, efficient, reliable service

I love that they send me a reminder when a prescription needs to be refilled. Very fast & efficient process from ordering and delivery along with excellent communication!

November 5, 2025
Ziphealth logo

Reply from Ziphealth

Hi!

We're happy to hear that you appreciate our refill reminders and efficient service. It's great to know that you've had a positive experience with our ordering, delivery, and communication. Thank you for your feedback!

Rated 5 out of 5 stars

Quick and easier than a pharmacy

Quick and easier than a pharmacy

January 7, 2025
Ziphealth logo

Reply from Ziphealth

Hello!

We're happy to hear that our service was quick and easy for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Easy and fast

November 3, 2025
Ziphealth logo

Reply from Ziphealth

Hi there!

We're so happy that you find our processes to be easy and fast! We aim to create a fast and seamless process for our customers! Thank you so much for your feedback!

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