Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... See more
Company replied
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See what reviewers are saying
I joined DeliveryApp as an experienced courier around 2 months ago and have been nothing short of amazed. Constant work, good pay and very friendly staff on hand whenever you need them. I can think of... See more
Outstanding! From Initial contact from the sales team and the Service provided by the Team and the drivers alike through the start up and continued use of DAPP services Joe and the team have been... See more
Company replied
Rizwana and the team at Delivery App have been incredibly patient and helpful with guiding and teaching me how to use the app. As a furniture hire company, Delivery App has been a great resource for... See more
Company replied
Company details
Written by the company
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Contact info
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, United Kingdom
- 0161 527 2535
- support@zippd.com
- zippd.com
4.1
Great
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keep sending me mails about some…
Keep sending me mails about some transaction I never signed up to. It's like they don't verify email addresses when someone signs up.
May 8, 2023
Reply from Zippd
Thank you for reporting this issue to us. We have looked into this and identified a technical issue that we have now addressed. You shouldn’t receive any further emails, but do let us know should you need to discuss further at support@deliveryapp.com. We apologise for any inconvenience this may have caused.
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Reply from Zippd
Hi,
Thanks for your review. It's great to know our customers find our booking form easy to use. We also aim to offer the best customer support. Have a great day.
The DeliveryApp team.
Great easy to use app
Great easy to use app, on time and back office communication support excellent
April 17, 2023
Reply from Zippd
Hi Simon
Thank you for taking the time to leave a review. We pride ourselves on excellent customer service support. Thank you for using DeliveryApp.
Kind regards,
The DeliveryApp Team
Amazing just overpriced
Amazing service , amazing people etc just a bit overpriced. I personally paid £112 when roughly I wanted to pay £80! But service is amazing.
April 13, 2023
Reply from Zippd
Dear Chloe,
Thank you for taking the time to leave a review on Trustpilot. We greatly appreciate your feedback and are thrilled to hear that you found our service amazing.
We understand that pricing is an important consideration for our customers, and we strive to provide a service that offers both quality and value. We continually review our pricing to ensure that it reflects the value we provide and remains competitive in the market.
We would like to assure you that we are committed to delivering exceptional service and are always looking for ways to improve our offerings. If you have any further feedback or suggestions, we would be more than happy to hear them.
Thank you again for your support and for choosing our service.
The BEST delivery service ever!
I don’t normally write reviews but I am so impressed with the services DeliveryApp provided, I would recommend DeliveryApp to anyone who needs delivery services.
I used their same day delivery service and found DeliveryApp is punctual, fast, efficient, reliable, hassle free all with a very reasonable price!
I had a bit problem setting up the card details initially. The customer service team were very patient and helpful. They even gave me a credit so that I can make an urgent booking first.
Upon completion of the delivery, the proof of delivery were sent to my email way ahead of schedule!
Look no further. DeliveryApp is the BEST delivery service ever!
Rebecca 17.04.2023
April 17, 2023
Unprompted review
Reply from Zippd
Good afternoon Rebecca,
Thank you so much for your lovely feedback,
We pride ourselves on the service we provide to our customers and receiving feedback like yours, truly makes our day.
Have a fantastic day and thank you again,
Kind Regards,
Vicky
DeliveryApp Team
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Amazing app
Amazing app. Love the notifications that come through at every step along the way
March 15, 2023
Unprompted review
Reply from Zippd
Thankyou for taking the time to leave a review. We really appreciate the feedback and that you are enjoying our innovative technology!
Have a great day.
Kind Regards,
Vicky
DeliveryApp Team
Everything arrived on time
Everything arrived on time, Perfect service.
April 7, 2023
Unprompted review
Reply from Zippd
Good afternoon,
I want to take this opportunity to thank you for leaving such a lovely review, here at DeliveryApp our customer experience is so important.
Kind Regards,
Vicky
DeliveryApp Team
Great service!
First time using delivery app and found their service clear and easy to use with great communication. The driver was helpful and professional.
April 6, 2023
Unprompted review
Reply from Zippd
We thank you for taking the time to give us a 5* review, this is fantastic feedback and greatly appreciated.
Have a great day
Kind Regards
Vicky
DeliveryApp Team
Great app and service
Can only praise the guys at Deliveryapp. Been extremely smooth since we started using them to help deliver some goods.
Very easy app to use. Overall very happy with the service.
April 6, 2023
Unprompted review
Reply from Zippd
Good evening Matt,
Thank you so much for sharing your experience.
It's great to hear you are satisfied with the service you received from our team, we are so grateful for you taking the time to review our service.
Have a fantastic day,
Kind Regards,
Vicky
DeliveryApp
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I was in a massively stressful…
I was in a massively stressful situation regarding an expensive parcel being delivered to the wrong address and the guys were super helpful. Found me a driver and got the parcel back with minimal stress. Top job I can’t recommend them enough.
February 8, 2023
Unprompted review
Reply from Zippd
Good afternoon,
Thank you for taking the time to leave us this lovely review.
Here at DeliveryApp we put customer experience and
satisfaction as our priority so we are thrilled to hear that you were happy
with the service received.
Once again, thank you for your kind words and we hope to see
you again soon!
Kind Regards,
Vicky
DeliveryApp Team
Reply from Zippd
Good afternoon,
I'm so pleased you are happy with the service you have received. Thank you so much for your 5* review.
Many thanks
Vicky
DeliveryApp Team
Great experience
Great experience, everything arrived on time and was clear.
April 13, 2023
Unprompted review
Reply from Zippd
Thankyou for taking the time to leave a review. We really appreciate the feedback!
Have a great day.
Kind Regards,
Vicky
DeliveryApp Team
Lovely bunch to work with spot on always
April 3, 2023
Unprompted review
Reply from Zippd
It's great working with everyone on our platform - thanks for taking the time to leave a review.
DeliveryApp Team
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Nick ( in his own time ) helped me log…
Nick ( in his own time ) helped me log back into the app, helped set up my next delivery and waited till it was all complete. Couldn’t of made it all an easier for me, if only other companies had people as helpful as Nick. Would recommend the delivery app to everyone.
April 2, 2023
Unprompted review
Reply from Zippd
Morning - great to read this feedback regarding Nick and that he supporting during your onboarding.
Thanks
DeliveryApp Team
We as a company have a good working relationship
We as a company have a good working relationship with DeliveryApp and as a regular user do not expeirence any problems with immediate requests for sameday collections, rates are competitive as well. The working app works well for any information regarding proof of deliveries..
April 5, 2023
Unprompted review
Reply from Zippd
Thank you for taking the time to leave us a review - we appreciate the feedback and always look to be competitive with our pricing. Have a great day.
DeliveryApp Team
I used DeliveryApp for a last minute
I used DeliveryApp for a last minute, emergency delivery. I dealt with Nick Foster who ensured a slick and smooth process throughout and successfully completed the delivery in a timely manner.
February 7, 2023
Unprompted review
Reply from Zippd
We have set up to get a driver to collection by the hour to support for any urgent needs - Nick is a huge part of the team so we appreciate the comments.
Thanks
DeliveryApp Team
Very good
Very good. Always provide detailed delivery details. Payment is always made on time.
April 4, 2023
Unprompted review
Reply from Zippd
Here at DeliveryApp we pride ourselves on 7 working day payment as we believe the driver should receive what they have earnt as soon as possible.
Thanks
DeliveryApp Team!
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Great Delivery company.
We have been working with delivery App and find them great to deal with.
Great communication skills.
Excellent if you need to change dates on the app.
Very easy to put your delivery's on the app.
Very competitive prices.
Overall great company.
April 4, 2023
Reply from Zippd
Thanks for the review, we aim to be a flexible and responsive in order to elevate and pressures.
Have a great day.
DeliveryApp Team
Good platform
April 3, 2023
Unprompted review
Reply from Zippd
Thanks for the review - have a great day.
DeliveryApp Team
working with them about 2 years
working with them about 2 years, customer support is very friendly and helpful, its easy to use and would recommend to others.
April 3, 2023
Unprompted review
Reply from Zippd
Thank you for the review - great to hear and we hope you continue to enjoy our app.
Thanks
DeliveryApp Team
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