Totally unreliable. Even though booked 7 days ahead, day 1- 7.5 ton box body 'vehicle breakdown' reported 10 mins before scheduled time even though app showed vehicle 250 miles away. Replacement vehic... See more
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See what reviewers are saying
As an experienced courier i joined DeliveryApp 6 months ago. The App is easy to use & user friendly. When they say 7 day payments they mean it! No more chasing unpaid invoices with silly payment... See more
Company replied
I joined DeliveryApp as an experienced courier around 2 months ago and have been nothing short of amazed. Constant work, good pay and very friendly staff on hand whenever you need them. I can think of... See more
Outstanding! From Initial contact from the sales team and the Service provided by the Team and the drivers alike through the start up and continued use of DAPP services Joe and the team have been... See more
Company replied
Company details
Written by the company
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Contact info
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, United Kingdom
- 0161 527 2535
- support@zippd.com
- zippd.com
4.4
Excellent
264 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I joined this platform over 2 years ago…
I joined this platform over 2 years ago although I’ve been a self employed same day courier for over 6 years, in my experience it’s the best platform out there for couriers, 7 day automatic payments and for someone that’s not all that tech savvy the app is simple to use the ops team are are on point if needed, good rates and no bidding and it’s free as opposed to the rest out there that are outdated and overpriced I’m registered with several apps and companies and this as been a game changer in regards to cash flow ie quick payments…. Game changer!
January 6, 2025
Unprompted review
Reply from Zippd
Thank you so much for your fab review! We are thrilled to hear our platform has worked for you and the features and ops team have made a difference to your experience. We pride ourselves on putting the drivers at the heart of the platform and so are honoured to hear it's one of the best! Thanks again for your feedback and we look forward to continue working with you this year.
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Reply from Zippd
That's great news - we're glad you had a positive experience with your driver. Thank you for taking the time to leave a review.
Dartford to Bradford job
Joe is great to deal with and had our job arranged in less than a minute. (Dartford to Bradford). Highly recommend using these guys.
November 4, 2024
Reply from Zippd
Thanks for your amazing review! We’re so glad you had a positive experience.
Fully tracking of every movement…
Fully tracking of every movement collection and delivery all on time
October 7, 2024
Reply from Zippd
Thanks for sharing your review! It's great to hear about your positive experience with our real-time tracking feature
great service at a good price
October 2, 2024
Reply from Zippd
Thanks for leaving a review! We are glad you had a positive experience.
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Best delivery service!
DeliveryApp has been brilliant both times I used it, with fast, reliable service and seamless delivery. The deliveries were on time, and the entire process was smooth and reliable.
March 19, 2024
Unprompted review
Reply from Zippd
Hi Ahmet, it's great to hear you had a positive experience - thank you for taking the time to leave a lovely review.
Registration issue
I was trying to register as a driver at the part of put my postcode it kept saying no Address found and that on the app.even I have tried it with different postcode still said the same thing
September 23, 2024
Unprompted review
Reply from Zippd
Thank you for your feedback - we are sorry to hear you experienced issues with registering to the app. We would love to help resolve the issue. Are you able to drop drivers@deliveryapp.com an email or let us know your contact details and someone will be in touch to help complete your registration? Apologies again for the inconvenience.
Brilliant dedicated account manager
Brilliant dedicated account manager who looked after our queries swiftly and provide solutions that fit with our customer needs
September 13, 2024
Reply from Zippd
Thank you for your kind review! We are delighted to hear that your account manager has been helpful, and your experience has been positive - we can't wait to work with you more in the future.
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Exceptional service and support
This is an excellent platform for same day couriers and nationwide jobs. There's some great earning opportunities. The driver support team is exceptionally professional and very accommodating when it comes to helping with issues on a route. I'd like to thank Declan for his top class support and for dealing with my query in a fast and efficient manner. Honestly a great platform to be on. I look forward to doing more jobs with DeliveryApp.
September 5, 2024
Unprompted review
Reply from Zippd
We're thrilled to hear that you've had such a positive experience with DeliveryApp and that Declan was able to provide you with exceptional support. Thank you for taking the time to share your feedback. We look forward to serving you again soon!
Great work from the driver arrived on…
Great work from the driver arrived on time and was easy to contact.
The app seemed a little bit awkward to use but possibly finger trouble from me.
Would use again and recommend
August 23, 2024
0 STARS currently on there books as a…
0 STARS currently on there books as a driver and it's very bad I've only managed to get 6 jobs in 10 months.
September 4, 2024
Unprompted review
Reply from Zippd
Thank you for taking the time to share your feedback. We will take this onboard and explore it as an area to improve.
Reliable Service
DeliveryApp have been delivering parcels regularly for my organisation over the past 12 months. They are easy to book and reliable. We have had fantastic customer service from Joe Glave, nothing has been too much trouble. I would highly recommend
September 4, 2024
Unprompted review
Reply from Zippd
Thank you for your kind words and continued support, Joanne! We're delighted to hear that DeliveryApp has been a reliable partner for your organisation over the past year. Your satisfaction is our top priority, and we're grateful for your positive feedback. We're also pleased to hear about the excellent service you've received from Joe. Thank you again for choosing DeliveryApp!
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Outstanding
Outstanding! From Initial contact from the sales team and the Service provided by the Team and the drivers alike through the start up and continued use of DAPP services
Joe and the team have been supportive, communicative at all times, issues which have been few have been resolved promptly and satisfactorly. Always on hand for advice and support.
easy use of the services and tracking through the Website
To sum, why use anyone else?
September 2, 2024
Unprompted review
Reply from Zippd
We're absolutely thrilled to hear about your experience with DeliveryApp! Your positive feedback is a testament to the hard work and dedication of our team, from our sales representatives to our drivers. We're particularly pleased to hear about the exceptional support you've received from Joe and the team. Thank you for choosing DeliveryApp and for taking the time to share your positive experience.
Amazing delivery company
Amazing company. Finally a courier company that we can trust. Also they are available on the telephone if you have a problem rather than dealing with a chatbot or an email. Highly recommend.
August 27, 2024
Unprompted review
Reply from Zippd
Thank you for your positive review. We are glad to hear that you found our service trustworthy and personal! We can’t wait to serve you again.
Been using Delivery app for the last 12…
Been using Delivery app for the last 12 months now. Booking through the app is quick and easy, they're very reliable, and always competitive. Would Highly recommend them.
August 27, 2024
Unprompted review
Reply from Zippd
Thank you for your lovely review, it's greatly appreciated!
Excellent Support
The Delivery App team has made this a simple and effective service to use.
November 20, 2023
Unprompted review
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Great service
Great service, drivers always professional and tracking helps massively when getting queries from customers.
August 22, 2024
Unprompted review
Reply from Zippd
Thank you for your positive feedback, it's massively appreciated. It's good to hear that the app and it's features have been working well for you - we can't wait to serve you again.
have been using deliveryapp for our…
have been using deliveryapp for our bulk stock deliveries since feb, have been really impressed with the complete visibility and enhanced tracking we have when monitoring our deliveries. kudos to our account manager joe who has been on hand to deal with any queries we have when booking.
August 1, 2024
Unprompted review
Reply from Zippd
Thank you for your kind words and continued support, Phil! We're delighted to hear that DeliveryApp has been a valuable asset for your bulk stock deliveries this year. Our focus on visibility and enhanced tracking is designed to provide you with the tools you need to monitor your deliveries effectively. We are also pleased to hear about the excellent service you have received from Joe. Thank you again for choosing DeliveryApp!
Use of the app has been a godsend to…
Use of the app has been a godsend to our department since using the platform. Tracking and visibility is ace and Joe our account manager is always on hand to help if need be. Would recommend
August 22, 2024
Unprompted review
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