Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... See more
Company replied
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See what reviewers are saying
I joined DeliveryApp as an experienced courier around 2 months ago and have been nothing short of amazed. Constant work, good pay and very friendly staff on hand whenever you need them. I can think of... See more
Outstanding! From Initial contact from the sales team and the Service provided by the Team and the drivers alike through the start up and continued use of DAPP services Joe and the team have been... See more
Company replied
Rizwana and the team at Delivery App have been incredibly patient and helpful with guiding and teaching me how to use the app. As a furniture hire company, Delivery App has been a great resource for... See more
Company replied
Company details
Written by the company
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Contact info
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, United Kingdom
- 0161 527 2535
- support@zippd.com
- zippd.com
4.1
Great
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was recommended to try this company but…
Was recommended to try this company but having tried to book a simple collection and delivery with a weeks notice i was told no one was interested in doing the job or had the time to do it...
Not sure I'd want to try this company for anything at the drop of a hat if they can't organise a collection/delivery with a weeks notice!
May 23, 2024
Unprompted review
Reply from Zippd
We have requested your details to follow up on this, but you have not provided. As we have no reference we cannot follow up on this.
Thanks,
The DeliveryApp team
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Easy Booking
Going on line to book a same day courier could not be easier , and how great it is to track the driver as well , excellent service
May 8, 2024
Reply from Zippd
Thank you so much for taking the time to leave us a great review. Good to know you were happy with our service. Thank you for using DeliveryApp.
Kind regards,
The DeliveryApp team
Competitive prices, good customer support.
Competitive prices and Laura was very helpful and knowledgeable when setting up my account. It was a pretty painless experience to get up and running. So far so good!
April 24, 2024
Reply from Zippd
Thank you for leaving us a review and giving a shout out to Laura, we'll let her know. We are glad you are happy with the service. Thanks Again.
Kind regards,
The DeliveryApp team
Always There Always Ready Always Proffessional
Delivery App has become my go to same day service.
Fast, professional and exceptionally polite drivers.
Never let you down, good communications, faster than other same day services and very cost effective.
I would highly recommend Delivery App.
April 3, 2024
Reply from Zippd
Thank you so much for taking the time to leave us such a fab review. Our team work really hard to offer a great customer service. Thank you for using DeliveryApp.
The DeliveryApp Team
Reply from Zippd
Thank you for your review and for using DeliveryApp.
Kind regards,
The DeliveryApp Team
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Helpful from the start
Helpful from the start - very easy to manage and the driver was efficient and punctual
March 10, 2024
Reply from Zippd
Thank you so much for your review. Glad to hear that that your found our booking form easy. Thank you for using DeliveryApp.
Kind regards,
The DeliveryApp Team
What else would you need?
Good communication,
Good service,
competitive prices,
super easy booking,
what else would you need?
March 12, 2024
Reply from Zippd
What a fab review, thank you so much for taking the time to write this. We do pride ourselves on our super easy booking form and great customer service. Glad you had a good experience and thank you for using DeliveryApp.
Kind regards,
The DeliveryApp team
Very Convenient & Excellent Service
DeliveryApp is a brilliantly company with excellent customer service, I highly recommend this company to everyone.
February 2, 2024
Reply from Zippd
Thank you for taking the time to leave us a review. Our team work hard to deliver a great customer service. Thanks for using DeliveryApp.
Kind regards,
The DeliveryApp team
I was dubious about using this app to…
I was dubious about using this app to transport my very expensive coffee machine, but the company was reliable. Our original driver didn't show up, but the company rang me to inform me and arranged an alternate driver to transport my item. Only minor issue was that my tracking didn't update, so I wasn't sure where my very expensive coffee machine was for a good part of the day, or if it ended up getting taken to the right workshop. That said, I'm giving it 5 stars because I appreciated the initiative the company took in keeping me updated. Staff were responsive over phone and email.
February 8, 2024
Reply from Zippd
Thank you for leaving us a review. Apologies that you had an issue with the tracking. Glad the Operations Team were helpful. Thank you for using DeliveryApp.
Kind regards,
The DeliveryApp team.
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Did what they said on the tin
Did what they said on the tin. Driver turned up on time, delivered same day and we were kept informed. The helpdesk was exactly that as I had queries before using them on what was to be delivered..
February 2, 2024
Reply from Zippd
Thank you for taking the time to leave us a review. Glad to hear the driver was on time and our Operations team could support you. Our Live Operations team provides our customers a great service, so thank you for giving them a mention.
Kind regards,
The DeliveryApp Team.
Great Service 5*
Great Service 5*
quick quote, quick collection, quick delivery, 1st time using and cant fault
February 1, 2024
Reply from Zippd
Thank you for leaving us such a kind review. We pride ourselves on providing a good customer service. Thanks for using DeliveryApp and we hope to help you again in the future.
Kind regards,
The DeliveryApp Team
Reply from Zippd
Thank you for your feedback. We spend a lot of time ensuring our platform is easy to use and constantly try and improve. Thank you for using DeliveryApp.
Kind regards,
The DeliveryApp Team
Great tool to the Arsenal.
January 12, 2024
Reply from Zippd
Thank you for taking the time to leave us a review.
Kind regards,
The DeliveryApp Team
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It was great I can get photos on the…
It was great I can get photos on the delivery package.
January 12, 2024
Reply from Zippd
Thank you for taking the time to leave us a review. A lot of our customers love the photos and proof of delivery. Thanks for using us.
Kind regards,
The DeliveryApp Team
Excellent Service
January 8, 2024
Reply from Zippd
Thank you for taking the time to leave us a review. We really do appreciate it. Please let us know if we can help you again in the future.
Kind regards,
The DeliveryApp Team
In a couple of word's! reliable/ cost effective
December 19, 2023
Reply from Zippd
Thank you for taking the time to leave us a review. We really do appreciate the feedback. Good to hear you have had a good service. Please contact us for any help you may need in the future and our customer service team are always on hand to ensure you are getting the most from our service. Thanks again.
The DeliveryApp Team
Reply from Zippd
Thank you for taking the team to leave us a review. Our tracking ensures we are the leading platform for safe deliveries. Thanks again.
Kind regards,
The DeliveryApp Team
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Super quick and easy to arrange
Super quick and easy to arrange. The driver was great and very responsive.
December 22, 2023
Reply from Zippd
Thank you for taking the time to leave us such a lovely review. We pride ourselves on our easy booking process. Our customer service team are always on hand to advise you how best we can support you. Thanks again.
Kind regards,
The DeliveryApp Team
Reply from Zippd
Hello,
We are so pleased you are happy with the service you have received. Thank you so much for your 5* review.
Kind regards,
The DeliveryApp Team
Prompt and helpful
November 8, 2023
Reply from Zippd
Hello,
We are so pleased you are happy with the service you have received. Thank you so much for your 5* review.
Many thanks,
The DeliveryApp Team
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