Zire Reviews 6

Utterly useless. Paid for a campaign - said it would start in 1 - 2 days. After 2 days still stuck "in review". Contacted support who said "don't worry we will look in to it". After 6 days still nothing from support & still in review. After 8 days still nothing. Cancelled as seems to be more of a money collecting scam than a genuine service.

Literally, I spent $42 on a campaign. They showed results in my Zire dashboard but nothing happened on Spotify, Apple Music, etc. And they didn't give me my money back either. Don't waste your time.

Nonexistent customer service. Had to stop a campaign after it started because of a minor issue which should have been easily fixable. Customer service didn’t respond to numerous queries. Zire, aka BandLab, did refund my money—about three weeks later.

When I fixed the issue myself and restarted the campaign BandLab cashed my money and placed my campaign “Under Review,” a process which is a formality and typically takes 1-2 business days to resolve. Eleven days later, the campaign still hasn’t started. I’ve sent three queries to customer service titled “Campaign hasn’t started,” “Please start campaign,” etc. No response.

I’m stopping payment with my credit card; I’m not going to bother contacting customer service again. Please avoid this company at all costs; someone is there behind the scenes cashing money for services sometimes rendered, partially rendered, or not rendered at all. Apparently, no one else works there aside from the money collectors.

Don't waste your time with this company, they are obviously closed. They take your money, and give you nothing back. Good luck getting your money back too. No support, avoid this company at all costs!

Tried it again with $100 campaign even adjusted my mistakes from the last campaign. It still was garbage and a waste of money the conversion rate .0015 I think which was terrible and as the campaign goes on the results are more garbage.