Zivanche Reviews 29

Gaurav and watches are super amazing collection

Just got the watch. Looks as good as promised in advertisement. I look forward to wearing it.

Hand Crafted Time Pieces.Value for Money

This matter has been resolved now. Thank you for your kind assistance and one lovely complimentary gift.
Thank you once again team Zivanche 🙏

Zivanche seems to have the most unreliable logistics & the most untrustworthy customer service personnel.
My order ID 8883769 for a women's watch (for which i prepaid Rs 9 k upfront) placed on 12 th March 2026 & mentioned for delivery in 4-5 days at the time of order placement has not yet been received!!
Moreover when u try & raise a complaint on their customer service whatsapp no, they do not respond. When u repeatedly call them, there is this lady called Muskaan who always says that it will be delivered next week, & promises to update you. Which she never does. And tje same cycle repeats the next week. And again.
When asked to explain the reason for delay, she has no clue. When asked to connect the customer to her senior, she says she can't & blocks the Escalation & resolution process.
Very unprofessional. Seemingly shady.
Pls do not rely on this brand or its promises.

I got an amazing watch from Zivanche. At first, I thought it was a scam, but after I spoke to customer support, they guided me well. The watch is very elegant-looking—I love it! Thanks again. The delivery was smooth, and the packaging was also good. A trustworthy seller.

Very good quality watches

i bought 2 watches one is limited edition, with original rubbies and sapphires and also comes with tour billion movement, second one is astro edition. Got them from there mohali office and ordered 2 more, one roulette efition and one astronaut one. Really Liked there Time Pieces.

Premium quality watch worth for the price.

Quality is amazing and beautifully crafted with precision.Company brand customer services support is great especially delivery has been precise & on time.

Good quality casino Watch
Also good support from muskan

Thanks Gaurav bhai for great service & Support.

Excellent design & finishing

Excellent watches with excellent qualities . It’s high quality watches at reasonable prices. Just go for it . Already have 5 and adding more

When i called customer care, within 2 minutes received call from Mrs Muskan, she attended my call and solved the issue within no time.. excellent service. Keep it up.

Really liked the quality of the product which is very much premium. Best delivery and Customer Support. I am very happy with the watch as it so handy and it is just like how I wanted. Please do ignore the negative reviews as though it’s all about mindset. Regarding Muskan whom I was in touch really helped me a lot with the process and I really liked the way she handled the order with regular updates. Will recommend it to others as well. Thanks

Communication is bad, company is not well structured neither their supply chain, logistics ...lacks integrity and customer satisfaction. these are very imp to create trusted brands otherwise everyone is swiss watch seller on roadside....

I am buying this zivanche watch this is very premium feeling and I am getting so many compliments of these watches.

Very welll handled Customer Care by Executive Pankaj. Well spoken and highly informative detail of the product

I bought this watch, it really beautiful, and elegant, it's worth, I like it very much 😍

☺️ I am happy to purchase zivanche luxury swiss made watch fabulous luxury watches truly recommended recommended to buy and feel amazing watch👌👌