While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.8
16 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order with Zoelana one month ago. I still haven't received my order and I have emailed them twice with no response. I find it a coincidence too that my credit card has been used fraudulently too since placing the order. Be very careful.
Ordered 7th July emailed for updates and heard nothing back, still not received the shoes this is a scam. Ordered of the TikTok ad having to claim back through my bank. Avoid shopping with this shop it was too good to be true…
No updates, tried tracking but nothing,, scam !!!, and if I do receive, my item probably fall apart when I open it
Ordered on 6th July never received order and numerous emails to this Jonathan and no replies its just a scam
I placed order 18th july. Still haven't received it. Label created but no further update.
Emailed them but not reply !!!
Never received my order. Emailed Jonathan Price but no response.
When I go onto the Shop app it just says label created and will not allow me to track my order
Ordered shoes via tiktok shop.
Haven’t received my order and can’t contact anyone for a refund! Do not order from this site! It’s a scam 😭
Ordered from Tik Tok, never arrived SCAM!!!!! Site has been taken down
Haven’t received my order. Tracking showed a label being processed the day after the order. No response to emails. I stupidly thought that as it was on Tik Tok it was a safe platform to order from. Didn’t realise until too late that it is not through them.
I have never received my order. You can’t contact them either.
I ordered shoes ,tried to contact for update on delivery a few times and no reply .
Even tried to cancel and no luck .
Just making people aware not to purchase anything as you will not receive any goods.
No item and out of pocket
Scam didn’t receive my order . And they are not responding to my emails . jonathan price is the person on contact details.
Unfortunately I ordered some shoes off this site after seeing them on Tik Tok
Items did not arrive and no response from company
Exactly the same experience from a very similar site called Lolipina
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
