Zoggs Reviews 352

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

352 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good swimwear

I like Zoggs swimwear, although the range for the more supportive swimsuits is a little limited. Delivery is prompt and there is a generous free returns policy.

June 18, 2026
Rated 3 out of 5 stars

Unfortunately

Unfortunately, my order for a pair of goggles did not arrive (Evri). Having tracked the parcel for several days still showed 'on it's way'. I contacted Support who also checked the tracking, the delay was due to high volume of orders at Evri. I left it a couple of days, the parcel did not arrive. Contacted Support who promptly re sent the goggles on Next Day delivery with DPD. Item has been received, tried & tested, excellent product, does what it says on the web site. Many thanks to Jade for her assistance.

June 11, 2026
Zoggs logo

Reply from Zoggs

Thank you for taking the time to share your experience, we will be sure to pass your feedback on to our team.

We are sorry that your original order was delayed and appreciate your patience while we worked to resolve the issue. We are pleased to hear that your replacement order arrived promptly and that you are happy with your new goggles.

Happy Swimming

Rated 5 out of 5 stars

Excellent website site

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.

June 19, 2026
Rated 5 out of 5 stars

Quality Swimwear

Ordering was very easy, my costume came very quickly and as always with Zoggs swimming costumes, is of very good quality. I always buy my costumes from Zoggs. Recommended

June 19, 2026
Rated 5 out of 5 stars

5 stars to Zoggs

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time.
Size accurate, swim wear used for aqua fit so supportive swimsuit as described. Nice colours and exactly as looked on website.
Noticed the delivery bag has return option instructions if required, with a return label. Great service all round. Thanks Christine

June 19, 2026
Rated 1 out of 5 stars

Swimsuit still not sent and delivered.

Swimsuit still not sent and delivered.

Delivered at last. Sent by EVRI.

June 18, 2026
Zoggs logo

Reply from Zoggs

Thank you for leaving a message. It is disappointing to see that your delivery has yet to arrive. It looks like the delivery was attempted but there was an issue with access. Please email us at webshop@zoggs.com and one of the team will urgently get this resolved for you. Thank you

Rated 5 out of 5 stars

A good swimsuit

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There is a good range of styles and colours. Ordering in general is easy and delivery was in the window frame despite the courier company being one that hasn’t got a good reputation in the area I live.

June 18, 2026
Rated 1 out of 5 stars

Love the swim suit

My order has not arrived and I am being asked for a review! Ordered 6 days ago - wondering if it has got lost?

The order arrived and it is all perfect - love the swim suit - fits perfectly, done a sea swim and a pool swim and completely comfortable. I am going to buy another one!

June 17, 2026
Zoggs logo

Reply from Zoggs

Thank you for your message. We are sorry to hear that your parcel is delayed. Please note that delivery is 2-3 working days so your parcel should have arrived by Friday 19th June. Checking the tracking today, we can see your parcel has been delivered today. Please accept our sincere apologies, that your parcel arrived late. If you have any further queries, please email us webshop@zoggs.com Thank you

So pleased to hear that you received your order all OK and that you loved your swimwear and it was comfortable. Thank you for your positive feedback.

Rated 5 out of 5 stars

Silver lined sparkle swimsuit

I have (some would say) far too many zogg swimsuits. I bought the silver lined sparkle one for an open water event. Didn’t disappoint. Really good fit and so comfortable. I paid next day delivery and it arrived that following morning. 5 star service

June 17, 2026

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