We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... See more
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See what reviewers are saying
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... See more
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... See more
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... See more
Company replied
3.8
Great
272 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
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Informative training
Informative training. The software is very user friendly. Reports are easy to generate and tracking is made easy.
July 25, 2023
Reply from Zonar
Hi Eugene, thanks for the great review of our software and our training. We appreciate it!
GPST Customer Experience Team
Very informative
July 21, 2023
Custom Reporting coming soon???
Needed more functionality and custom reporting but my rep was very helpful in answering questions.
July 19, 2023
Savannah did an Excellent Training
Savannah did an Excellent Training, answering all of my questions, and some that I didn't know I had!
I am now beginning to feel more comfortable with this system.
July 14, 2023
The Beginning Stages
We've only begun the process, the team of specialists to help us get started have been wonderful, helpful and informative. Will know more as we get units installed and make this thing run.
July 7, 2023
Lots of info at once
Lots of info at once - maybe too much. The platform does appear fairly easy to use and the install was very easy.
July 6, 2023
Good and politee service. Excelent presentation all steps for using ELD.
Good and polite service.
June 28, 2023
Really good portal and training
Really good portal and training. I enjoyed Mrs. Brewer zoom training. Portal seems very user friendly.
June 21, 2023
I am asking for a do over
I am asking for a do over. The communication with your instructor was poor. Could not hear her. She did not cover how to log in for access to the system. Luckily I am familar with GPS so I will work through it.
May 23, 2023
Reply from Zonar
Hi Linda - thank you for your feedback. We're sorry you were unable to hear the instructor. We will have someone reach out to you right away to walk you through the platform.
GPS Trackit Customer Experience Team
Im having trouble with the not seeing…
Im having trouble with the not seeing the full drop down when Im on my dashboard, I dont event have the option to chat with support team on my dashboard.
May 22, 2023
Reply from Zonar
Hi Mandy - Thanks for your message. It appears that a member of our support team was able to assist you via chat with enabling the features you were looking for. Please reach out to us if you need anything else in the future.
Thanks,
GPST Support
Just beginning with the software at…
Just beginning with the software at this time. The representative for GPS Trackit was very knowledgeable and ran the class efficiently.
May 23, 2023
Reply from Zonar
Hi Charles, We appreciate the great review. Our support team is available to assist you any time you need.
GPS Trackit Support.
Great webinar
May 23, 2023
What a platform and such a great…
What a platform and such a great teacher
Y'alls platform is so complete! The teacher was so knowledgeable and friendly it just made the session a ton of fun!
Thank you!!!
May 19, 2023
Reply from Zonar
Hi Nate - Thank you for the great 5* review! We're so glad you're pleased with the platform and the instructor who walked you through it.
Best,
GPS Trackit Customer Experience Team
Good to work with
Start up and installation of the guides have been okay, I've learned a lot through the webinar's they provide. There are a few bugs throughout the system and it has hindered the overall performance of the system, they have been quick to fix them. As far as everything else is going it's working like they said it would.
May 17, 2023
Reply from Zonar
Thanks for the great review jrtransit17. We really appreciate the feedback and are glad we were able to quickly resolve any issues you experienced.
Feel free to join one of the advanced training courses to get up to speed on additional ways to get a great ROI.
GPS Trackit Support Team
Extremely Helpful
Today’s call was extremely helpful as it covered all bases. I wanted to focus on the intial set up of everything and my trainer made sure that happened.
May 10, 2023
Reply from Zonar
Thanks Ryan! We appreciate the 5* review.
Very great service
Very great service, everything was explained in very good details. The people are really nice and patient.
May 9, 2023
Reply from Zonar
Hi Cperez, thank you for the great review of our service and our people!
First ELD Training with GPSTrackIT
My experience was super and helpful Super company and super support team and glad my company uses your products
May 5, 2023
Reply from Zonar
Thanks for the great review Patrick!
Presentation was a little too fast and…
Presentation was a little too fast and it need to be put in a more better order. If creating tags need to be completed first then that’s where it needs to start. Other than that the presenter did a great job.
May 2, 2023
Reply from Zonar
Thanks for taking the time to provide your feedback. We'll certainly take this into account going forward. A member of our our training team will reach out to offer some one-on-one training as well.
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