ZOO Digital Group Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

Creates innovative technology for the video production industry. Company profile, products, news and contacts.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Outstanding payment delays

Outstanding payment delays

I've been working here as a freelance translator since 2023. I've translated projects for HBO and MAX. The deadlines are always so short. I've worked day and night like a dog to meet those impossible deadlines. But when it's their turn to pay, it always delays for more than 3 months. Every single time. I've decided not to work for them anymore. My current pending payment is $2400. I've completed those projects between Sep-Oct 2025.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

From good to awful

From good to awful
Not speaking about project managers that are nice and professional.
Do not pay translators, do not care about late fees, and especially do not care about legal procedures. For more than 2 years now have not paid a single invoice on time and without several warning messages. They owe me 1000$ at least in late payment fees and have no concern at all for the lifes of their freelancers. The shame is that the work is interesting and their project managers absolutely lovely.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Good Experience Turned Sour Due to Unpaid Invoices

I have been collaborating with ZOO Digital as a freelance subtitler and translator for 4 years and had a positive experience overall. However, in recent months, their payment reliability has significantly declined.

The invoice I submitted on August 6 remains unpaid as of November 2025, despite repeated attempts to contact the company for clarification. It’s disappointing to see such delays from a company that previously maintained professionalism and transparency.

November 1, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look