Zoom Tan Reviews 

I have been a long time customer of zoom tan. This year I did another yearly membership for uv tannin. a month into the membership I decided to change to spray tanning membership. I found out through several tries, that my skin can’t handle the spray solution. I would break out in hives and be up all night itching. So I called to see if I could switch back to uv tanning and was told that you can only switch once. They never said that when I first switched. this is some of the poorest customer service I have seen in my life. When I called I was on hold for 25 minutes, hung up on and then texted about not being able to change again. Please, whatever you do, do not give this business your money, unless you are sure that you will be happy with their services.

Bought an online membership for an introductory price in Wellington Florida. They claimed that it was open 24 hours with a gym, which is absolutely incorrect on both those. I tried to cancel the website will not allow me to cancel my membership, so I called the customer service trying to cancel and they were so rude and hung up on me. These people are nothing but con artists, liars, and cheats! I STILL HAVE NOT BEEN ABLE TO CANCEL MY MEMBERSHIP

The entire reason that I signed up was because I was under the impression ZERO in person human interaction was required as I scanned my ID in the APP and my initial research gave me the impression I could 100% just do it in the app but after paying I found out that before using app an in person with a real person is required so I tried to cancel and it said I had to wait 10 days and when I contacted support for refund they just ignored me.

I went to the Fort Myers Zoom Tan on 4/4/2026. For the lesser price, you have to sign a contract. You can supposedly cancel the contract after 10 days. I went to their site -won't let me. I hit 'customer servie' on their site - takes you to a blank screen. I never even rec'd a tan that day! The equipment wouldn't work and wouldn't dispense the product. Such a scam. I've emailed them 4 times. - no response. BUYER BEWARE

Love this place. In and out so fast. Great service. Clean. Definitely recommend!