I placed an order with you, hoping for delivery within 1-2 days, but after two days had passed and the weekend was approaching, I contacted customer support. The response was: We shipped it, but G... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The items arrived on Tuesday morning for the order I made on Saturday. Another great thing was that I could find everything I was looking for (a specific type of bedding for our hamster and a special... See more
Unfortunately a product was missing. Today at last I found some time to open the box and I got surprised that Chinchilla sand was missing. On Monday I am going to contact their support. Edit: af... See more
Company replied
Solid selection and price. Was called to inquire about delaying shipment since not everything was in stock. This was fine and appreciate the option as they would have sent partial order. Will definite... See more
Company details
Written by the company
Hvem er vi? Teamet bag Zoopet ApS er et godt og sammentørnet team, som hver især kan bidrage til virksomheden med mere end 10 års erfaring inden for branchen. Zoopet ApS er en helt ny operatør på onlinemarkedet, og har førhen primært bevæget os hver især i fysiske butikker – men har øjnet muligheden, for at kunne simplificere den enkelte danske dyreejeres hverdag. Med et nu større sortiment til en mere fordelagtig pris, og med lettere tilgang, end førhen hvor forbrugere har været tvunget ned i en fysisk butik. Hos Zoopet ApS er der mulighed for at købe alt i foder og udstyr, som dit kæledyr har brug for. Vores produkter og er nøje udvalgt, og med interesse i at give vores kunder og deres kæledyr den bedste oplevelse – vores interesse og mål er at kæledyrene har det bedste der er at tilbyde, hvor pris og kvalitet er i højeste prioritering, uden at prisen nødvendigvis er alt afgørende ifht. kvaliteten, det er i dag muligt at få kvalitet til en yderst rimelig pris. Da vi handler med yderst anerkendte samt velkendte mærker, sikre det for mange kunder hos Zoopet ApS. Zoopet ApS tilbyder et stort udvalg af online udvalg af kvalitetsprodukter til dig der har katte, hunde, gnavere, reptiler, fisk eller fugle. I blandt vores brede sortiment skulle det gerne være muligt at finde lige præcis dét du som ejer søger – skulle der imod vores forventning være produkter du søger, som ej er til at finde på siden er du mere end velkommen til at spørge os om det er noget vi har mulighed for at få hjem, og så skal vi på bedste og hurtigste vis forsøge at få det hjem inden for yderst kort tid. Hvorfor handle hos Zoopet? Hurtig levering. (1-2 hverdage) Kvalitetsprodukter til fordelagtig priser. 14 dages fuld returret. Gratis fragt ved køb over 500DKK ( til nærmeste GLS pakkeshop) Yderst kvalitetsbevidst og kompetent team bag Zoopet ApS. Personale med mere end 10 års omgang i branchen.
Contact info
Skramsvej 10, 4622, Havdrup, Denmark
- 31319490
- Kontakt@zoopet.dk
- zoopet.dk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As usual a fantastic service
As usual a fantastic service. Very polite and professional on the telephone when speaking with a customer and always great delivery.
So impressed with the speed of delivery…
So impressed with the speed of delivery and well packed value for money purchases.
great shop-fast delivery
Great variety and really good service
Great variety and really good service. Very fast delivery.
What went wrong
First i ordered a cat harness in pink and received a black one instead without being asked about it.secondly i ordered a small like carpet for my cats food bowl that was never sent.
And thirdly i ordered some cat food that was available when i ordered it but was not on stock.Thats kinda understandable but was the cherry on the cake
Maybe ill give it one more shot but i need to think about it
Solid selection and price
Solid selection and price. Was called to inquire about delaying shipment since not everything was in stock. This was fine and appreciate the option as they would have sent partial order. Will definitely shop again. Rabbit and cat stuff.
Amazing customer service
Amazing customer service. Amazing delivery which felt very personal, because of the added chocolate❤️ I will definitely order again another time! And will recommend it to my friends and family
I never godt what i ordered...
Fint sted at handle hurtig levering
Super hurtig levering god service
Super levering
Jeg er meget glad for at handle hos zoopet hurtig levering
Everything was fine with delivery of…
Everything was fine with delivery of goods, and when one item turned out damaged, Zoopet immediately offered to change with a new.
They trusted me to receive the new item before I had returned the damaged one. All fine
Awesome shop
Awesome shop.
They have stuff we cant gets in our normal Pet shop ❤️
I am very happy with the service at…
I am very happy with the service at zoopet, the delivery quick it only Takes 2 days from when I place the order.
Purchased a bag of aquarium gravel and…
Purchased a bag of aquarium gravel and the bag was hand carried from the stock to my car trunk..Great service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








