Where do I even begin! Zousz beard products are top quality. I have been buying for 2 years now. My favourite is the beard balm, it’s perfect. My beard for anyone reading has tight curls and is... See more
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Review summary
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Based on these reviews
Excellent products…love the packaging…it’s an amazing gift for the men in your life. I have bought a few times and would always go back. The customer service is on point with a quick friendly respons... See more
Well. what can I say iv got alot of their products and the scent of BLACK OUD and GOLD OUD are truly amazing.. from beard wash, beard oils, balms, cologne, face moisturiser, face stub and pomade the... See more
Hi I just wanted to say I have been using this beard oil product for 7 years including many other items such as pomade and perfume gold oud and regular . I have a photo of when I first pur... See more
Company replied
Company details
About ZOUSZ
Written by the company
ZOUSZ was created out of a desire to create highly luxurious and deeply masculine grooming products that stand out because of the way they’re made, the way they’re presented and the way they make you feel.
Our vision is to lead the world in men’s luxury grooming products that awaken the senses and reflect true quality in every detail.
Our vision is to lead the world in men’s luxury grooming products that awaken the senses and reflect true quality in every detail.
Contact info
ZOUSZ LTD, WC2H 9JQ, London, United Kingdom
- +447822012246
- support@zousz.com
- zousz.com
4.3
Excellent
587 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Very amazing scent
Very amazing scent. I felt the gentleman in me anytime I wear Zousz. I love it!!
April 30, 2024
Reply from ZOUSZ
Thank you for sharing your experience! We're thrilled to hear that Zousz products bring out the gentleman in you and that you love the scent. Your feedback means a lot to us.
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I ordered the Oud Gold beard balm
I ordered the Oud Gold beard balm
Very satisfied with it.
Delivery was swift
April 28, 2024
Reply from ZOUSZ
We're thrilled to hear that you're very satisfied with our Gold Oud
beard balm! Thank you for choosing Zousz, and we're glad to hear that the delivery was swift.
Fast delivery and responsive
Although they did not have a gifting option, I emailed asking to remove the invoice. They promptly replied agreeing and the delivery was fast. A great gift.
April 24, 2024
Reply from ZOUSZ
Thank you so much for your feedback! We're delighted to hear that we were able to accommodate your request promptly and efficiently. Ensuring a smooth and hassle-free experience for our customers is always our top priority. If you ever need anything else or have any further requests, please don't hesitate to reach out. We look forward to serving you again in the future!
I love this product
I love this product. In fact I love the entire range! After buying the beard oil as a test I loved it & bought more.
The quality seems good & the scent is perfect for me, although it could last a bit longer.
Would I buy again? At the moment yes until I find one where the scent last longer
April 29, 2024
Reply from ZOUSZ
Thank you for your fantastic feedback! We're thrilled to hear you're enjoying our beard oil and the entire range. We're always striving to improve, so we'll take note of your comment about the scent duration. We appreciate your loyalty and look forward to serving you again in the future.
My experience
Received my gold Oud fragrance. Very nice packaging. Fragrance itself is very nice I would recommend.
April 30, 2024
Reply from ZOUSZ
Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the packaging and found the fragrance to be nice. We take pride in crafting quality products and it's wonderful to know that it resonated with you.
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I have not yet given my husband this…
I have not yet given my husband this gift , but l have smelt the shampoo and found it very pleasant, and l am sure he will love it .
April 30, 2024
Reply from ZOUSZ
We're thrilled you're enjoying the scent of our shampoo! We're confident your husband will love it too. Thanks for choosing our products.
Due to my my dual heritage…
Due to my my dual heritage Jamaican-Indian,I feel this product brings out the quality of my beard. Feel great smells proper.. Will defo purchase again
April 30, 2024
Reply from ZOUSZ
We're glad our products complement your heritage and make you feel great! Looking forward to your next purchase.
Try it will make you know
This is my first time purchasing and I have received my items in a well organized presentation. The packaging is beautiful and reusable for environmental friendly. I have started using my products last night and will give another review of how I feel about it. Overall it smells fantastic and I love it as a first time consumer.
April 29, 2024
Reply from ZOUSZ
We're thrilled to hear that you're pleased with your first purchase and our eco-friendly packaging! Thank you for your kind words. We can't wait to hear your thoughts after using the products. If you ever need assistance or have any questions, feel free to reach out. Enjoy your ZOUSZ experience!
Reply from ZOUSZ
We're thrilled to hear that you're enjoying the scent! Thank you for sharing your feedback.
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The whole experience with ZOUSZ from…
The whole experience with ZOUSZ from start to finish. Fantastic product brilliant customer service, and a well made product. Plus the smell is amazing
April 29, 2024
Reply from ZOUSZ
We're overjoyed to hear about your positive experience with ZOUSZ! Thank you for your kind words about our products and customer service. It's wonderful to know that you're satisfied with the quality and scent. Enjoy your ZOUSZ experience!
As per products 5 full star
As per products 5 full star. I bought the black oud oil beard and liked it so much that next week bought more oil balm and their porfume too.
It lose one star due to badly designed bottles,they are painful to use.. That cork plus pipe design is so bad that I was tempted to get 2 stars away only for it.. Seems like nobody in the company have a beard daily routine, to tell them how bad it is, plus the fact I would like to have the option of paying less for the actual product, and not all that fancy packing.. Thats all so unnecessary unless youll need it as a gift
May 4, 2024
Unprompted review
Reply from ZOUSZ
Thank you for your feedback and for being a loyal customer! We're delighted to hear that you love our products. We apologize for any inconvenience caused by the design of the bottles and appreciate your insights. We'll certainly take your suggestions into consideration for future improvements. Your satisfaction is important to us, and we're here to ensure you have the best experience possible.
Best beard product ever
I purchased the beard oil and beard balm and it was the best investment I have ever made in my beard, product is amazing smells unreal and keeps my beard looking great and healthy. I would highly highly recommend.
Also customer service team was very helpful and provided upto date delivery info and product was delivered on time and properly no issues
April 24, 2024
Reply from ZOUSZ
We're delighted to hear that our beard oil and balm have exceeded your expectations! Thank you for recommending us and for your kind words about our products and customer service. We're here to ensure your beard always looks and feels its best.
Great product, great service
I recently purchased the Black Oud Beard Balm after seeing it on social media. First impressions are good, with the product packaged really well in a very plush and expensive feeling box. I liked the bottle with the kilner type fastening, making it stand out from the mutitude of beard products on the market today.
On to the actual product itself, the balm is light, not greasy at all, perfect for applying a conditioning layer to my beard. The fragrance is top quality, somewhat subtle but it lasts all day which is perfect as I don’t want something overpowering applied on my face itself. Overall very impressed and looking forward to trying other products by this exciting new brand.
Zousz are definitely here to disrupt the game!
April 27, 2024
Unprompted review
Reply from ZOUSZ
Thank you for your review! We're thrilled you're enjoying our Black Oud Beard Balm and appreciate your feedback on the packaging and product performance. We look forward to serving you again soon.
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Shocking service
Although website says next day delivery, no information regarding delivery and no response via email
April 23, 2024
Unprompted review
Reply from ZOUSZ
We apologize for any inconvenience caused and thank you for bringing this matter to our attention. Our customer service has reached out to you to resolve the issue with your order.
Zousz Gold Oud Beard Balm
I ordered the Zousz Gold Oud Beard Balm for my husband as i seen an advert on social media and it it just drew me in! Well I cant say I regret it it smells amazing he loves it and so do I he smells amazing! Cannot recommend enough! also shipping was super quick i did not expect it so quick!
Ladies buy this for your man he will love it and you will love it on him!
April 10, 2024
Unprompted review
Reply from ZOUSZ
We appreciate your feedback! We're glad to know that you like our product. Thank you for being our valued customer.
Reply from ZOUSZ
We appreciate your feedback! We're glad to know that you like our product. Thank you for being our valued customer.
Would recommend everything but the…
Would recommend everything but the moisturiser but that’s just my preference ✨
April 2, 2024
Reply from ZOUSZ
We appreciate your feedback! We're glad to know that you like our products. Thank you for being our valued customer.
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The quality of your product is great…
The quality of your product is great and it's like no other!
April 4, 2024
Reply from ZOUSZ
We appreciate your feedback! We're glad to know that you like our product. Thank you for being our valued customer.
It’s just perfect
It’s just perfect. I have used it for much years so It’s just about to cry for the first time and after you will be Love that ❤️🤝🥰
April 1, 2024
Reply from ZOUSZ
We appreciate your feedback! We're glad to know that you like our product. Thank you for being our valued customer.
Reply from ZOUSZ
We appreciate your feedback! We're glad to know that you like our product. Thank you for being our valued customer.
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