I've been going through a tough part of my life over the last year. After buying a few other Motivational products, I started seeing ads for Zox. I got curious and checked out the website. I love the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
A large package containing gifts for my family went missing from my porch just days before Christmas! USPS told me to file a police report. ZOX replaced the order and shipped it immediately. When I th... See more
I was gifted a ZOX bracelet by my eldest daughter and love it. However at first could not get the Bible verses to pop up on my Android phone. I reached out for help on the website and following their... See more
I had an issue with USPS losing my order. I contacted ZOX and received a response in less than a day. I didn't ask for a refund or a reorder, I really just wanted to let them know that with the curren... See more
Company details
Written by the company
Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
Contact info
7701 N FM 620, 78726, Austin, United States
- (424) 644-3826
- bros@zox.co
- zox.la
4.8
Excellent
3K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Quick response, friendly & professional service
Even though it was outside of their working hours, the team responded to me very quickly, were very friendly and very professional. They answered all my questions and even sent me screenshots of some questions I had asked. I am really looking forward to placing and receiving my order!
March 21, 2026
Unprompted review
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Zox rocks!!
Zox always provides fast, friendly, and informative customer service. The staff who respond to emails are always positive and upbeat in their replies.
March 21, 2026
Unprompted review
Amazing Customer Service
I emailed about needing a bracelet by a specific date. It said responses were normally within 24 hours. It was more like less than 24 minutes. Stephanie was fantastic about giving me my shippiing options. She even followed back up to let me know their warehouse was closed on Saturday and Sunday (since this was on a Friday). She definitely didn't have to do that, but she did. I ordered the bracelets and let her know once I had done so. She was as excited as I was. I work in customer service, and this is better than any service I've ever received. Thank you.
March 20, 2026
Unprompted review
Absolutely amazing
Absolutely amazing. I bought one for my birthday with my birthday money and unfortunately I lost it so I bought another one just before Christmas. That band then stretched out so massive that I can no longer where it so I reached out to the Zox team and they are sending me another one!
March 19, 2026
Unprompted review
Always happy with my Zox.
I have several watch bands and bracelets. I love them all. When I received a notice from the carrier that my package had been damaged and was undeliverable, Zox immediately sent out a new one.
March 18, 2026
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The bracelets are great!
The bracelets are made from a great material. Super comfy and stylish. Love the positive vibes.
March 17, 2026
Unprompted review
LOVE mine so much I ordered more a week later than my first order!!! ❤️
Absolutely LOVE my memorial bands and I just placed another order today for my Bible ones and I also ordered some for my Mom for Mother’s Day!! We will now have 3 bands that match and I can’t wait to see her reaction…..I just might have to give them to her early!!
March 17, 2026
Unprompted review
Excellent product and customer service!
I placed a small order to check out the product. I was impressed with the product so I placed a much bigger order. I'm gifting our kids and grandkids for Easter.
My large order came and there was a minor issue. I contacted customer service,my issue was resolved quickly and very politely. Not only is the product amazing and affordable, their customer service is outstanding. I highly recommend this product and this company.
March 13, 2026
Unprompted review
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Thank you ! Y'all are great.
Thank you for the coupon code in regards to my Christmas Present 2025 Prayer Bracelet with wear and tear!
March 16, 2026
Unprompted review
Wonderful Customer Service
Wonderful Customer Service. I ordered three bracelets for presents. The birthday celebration was moved up by four days. I contacted Customer Service by email. They got back to me right away, pulled my order, and was able to ship at FedEx, not the standard delivery I originally selected.
March 15, 2026
Unprompted review
I love these bracelets
I love these bracelets! There are so many great categories and designs they will appeal to every one I know! I have been collecting designs I love and gifting others to my girls and grands that I know they will love! The interactive bracelets are a great pick-me-up on a tough day.
March 14, 2026
Unprompted review
Order lost in transit (FedEx) Zox went…
Order lost in transit (FedEx) Zox went above and beyond sending new order and refunding the expedited shipping I had paid as it was a gift. Best customer service in years. So friendly.
March 13, 2026
Unprompted review
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Great company, great quality!
I have ordered several bands and 3 watch bands. All great quality! When one was lost in shipping they quickly shipped a replacement which was much appreciated as it was a gift!
March 2, 2026
Unprompted review
Zox is a very personable and friendly…
Zox is a very personable and friendly company. They have something for everyone, they appreciate their customers, and every interaction I've had with them has been a pleasure. Thank you, Zox!
March 11, 2026
Unprompted review
Zox and the people who work there are…
Zox and the people who work there are absolutely fantastic and accommodating. They helped me with an order, and took care of me. Thank you so much!
March 10, 2026
Unprompted review
I love Zox!
I love Zox! Their bracelets are wonderful and inspiring and beautiful. And their customer service is amazing. 😊✨️💞
March 7, 2026
Unprompted review
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We all need affirmations, we all struggle sometimes!
These bracelets are affordable and fashionable and shipping was really fast! I received them yesterday in the morning and gifted one to my daughter and then I had to stop at a store and the salesperson was not having a great day so I gifted one to her and showed her how to get the affirmations on her phone! These are my new obsession!
March 10, 2026
Unprompted review
Always a pleasure with zox the team are…
Always a pleasure with zox the team are the best in the world ! Yes the world never ever come across a company so engaging and helpful ! 5*
February 17, 2026
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