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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, effectiveness, and fair pricing. Many people highlight the exceptional delivery service, noting its speed and efficiency. The overall service experience is frequently described as excellent, with consumers appreciating the personalized touches, such as handwritten notes and beautiful packaging. However, some customers experienced minor issues with product fit or durability, such as earplugs not fully reducing snoring sounds or pillowcases shrinking after washing.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the earplugs for... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the speed of delivery, with items often... See more

Quality

Reviewers highlight positive aspects of quality. Customers are impressed with the product's precision,... See more

Service

Users describe positive interactions with service. Customers consistently praise the quick and friendly... See more

Order

People report positive experiences with their orders. Customers consistently praise the easy ordering process... See more

Based on these reviews

Rated 5 out of 5 stars

I made an error with the street number with online order realizing the next day and a very helpful man changed the instructions. So appreciated thank you. The parcel was a paid gift wrapping service,... See more

Company replied

Rated 5 out of 5 stars

Easy process for ordering, extemely fast delivery and the handwritten thank you note makes it that much more top notch. Earplugs are great as well. Dulls out the childrens meltdowns ensuring a less st... See more

Company replied

Rated 5 out of 5 stars

I am so happy with my purchase and cannot recommend Zulfees enough. It’s very comfortable for side sleepers, and there are different sizes to ensure a good night’s rest. My order arrived very quick... See more

Company replied

Rated 5 out of 5 stars

I am genuinely impressed with the quality of the products from Zulfees. The clean face towels have made a big difference in my skincare routine and my skin is now visibly clearer and smoother. I have... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Bedding Store
  4. Dental Supply Store
  5. Game Store
  6. Silk Store

Written by the company

Welcome to Zulfees, where we bring you premium-quality skincare and lifestyle products designed to make life easier, cleaner, and more enjoyable. Whether you’re looking for a hygienic solution for skincare or a fun and challenging jigsaw puzzle, we have something for everyone. Our best-selling Clean Towels are the ultimate disposable face towels, providing a bacteria-free, ultra-soft, and highly absorbent experience. Unlike traditional face cloths, face washers, and washcloths, our biodegradable disposable towels ensure a fresh and clean use every time. They are ideal for skincare routines, makeup removal, sensitive skin, baby care, professional use, and travel. With their eco-friendly and single-use design, they help prevent breakouts, irritation, and bacteria buildup, making them an essential part of any skincare routine. For those who love a good challenge, we offer high-quality 1000-piece jigsaw puzzles for adults. Our puzzles feature precision-cut pieces, premium-quality materials, and beautifully detailed artwork, providing a relaxing and stimulating experience that improves focus, problem-solving skills, and mental clarity. Whether you want to de-stress after a long day, improve cognitive function, or find the perfect gift, our puzzles are a great addition to any collection. At Zulfees, we are committed to quality, customer satisfaction, and fast NZ-wide shipping. Our goal is to provide products that enhance your everyday life, whether through cleaner skincare solutions or engaging leisure activities. Shop now at zulfees.co.nz and experience the best in skincare and leisure today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolute game changer

Absolute game changer. For some reason I was getting woken up by any small noise during the night and these earplugs changed all that. They are easy to put in and sit nice and flat so you can sleep on them easily. Love the product.

April 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ordered on Monday and arrived on Tuesday.
Earplugs work well. I have trouble getting earplugs to fit my ears without falling out but these work well.

March 29, 2026
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Rated 5 out of 5 stars

Quality Company

Fast delivery. Excellent products. My goods came with a hand written note of gratitude, and packaged well. 10/10.

March 29, 2026
Rated 5 out of 5 stars

Personal touch

Items arrived promptly, beautifully wrapped, with a personal, handwritten note..... Which was a beautiful touch!!!!

March 27, 2026
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Rated 5 out of 5 stars

This New Zealand family company is a gem

This New Zealand family company is a legit company with very fast delivery and friendly service - you will recieve a personalized seal and hand written note. I received just what I wanted and wrapped all individually. The African nets are AWESOME, I used one for the first time in my shower and its the easiest way ever to clean your back with an exfoliation at the same time. I normally buy my Kitsch products from Mecca but they haven't thus far stocked these nets or the air dry cream so that's why I am purchasing from Zulfees. They are also a dollar per item cheaper than Mecca. I will be purchasing from Zulfees from now on. Thanks heaps Zulfees keep up the great service.

March 19, 2026
Unprompted review
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Reply from Zulfees

Thank you so much Chiana for your kind and thoughtful review. It is so lovely to know that you noticed and appreciated the little details like the handwritten note and individual packaging. We put a lot of care into every order, so your words truly mean a lot.

We are thrilled to hear how much you loved your order, especially the African net. They really are a game changer, and it is wonderful to know it has made your shower routine easier and more enjoyable.

Your support and kind words about our service genuinely mean the world to our small family business. We feel so grateful to have customers like you. Thank you again for choosing Zulfees. We look forward to sending you more orders in the future.

Warmest regards,
Zulfees Team

Rated 5 out of 5 stars

Items were shipped quickly with the…

Items were shipped quickly with the Jigsaw puzzles being of a good quality and fun to complete.

February 26, 2026
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Reply from Zulfees

Hi Raewyn, Thank you so much for your kind words. We are so glad that your jigsaw puzzles and earplugs arrived quickly and that you had fun putting the puzzles together.

We truly appreciate your support and for taking the time to share your experience. Thank you again for choosing us.

Warm regards,
Zulfees Team

Rated 5 out of 5 stars

First time using them

First time using them, beautifully wrapped and packaged product. Will be back for sure

February 26, 2026
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Reply from Zulfees

Hi Debbie, Thank you so much for your lovely review and for noticing and appreciating the packaging. We are so glad you enjoyed your first shopping experience with us, and it means a lot to hear you will be back.

We truly appreciate your support and look forward to serving you again.

Kind regards,
Zulfees Team

Rated 3 out of 5 stars

Nicely packaged and sizes to fit all…

Nicely packaged and sizes to fit all types of ears,but not as good as I was hopeing to reduce sound of snoring.

January 27, 2026
Zulfees logo

Reply from Zulfees

Thank you very much for taking the time to share your feedback.

We are pleased to hear that you were happy with the packaging and the range of ear tip sizes included. At the same time, we are sorry to hear that the earplugs did not work as well as you were expecting for loud snoring. Snoring can vary greatly in volume and frequency from person to person, which can sometimes make it more challenging to reduce completely. Our earplugs are designed to reduce noise by up to 23 decibels, which helps many people enjoy a quieter sleep. However, very loud snoring can still be noticeable depending on the situation.

We truly appreciate your review, as it helps us improve and also gives other customers a clear idea of what to expect. Thank you again for giving them a try, and we hope they can still be useful for you in other noisy environments such as travel, work, or general background noise.

Kind regards,
Zulfees Team

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Rated 5 out of 5 stars

I purchased two packs of sleep earplugs…

I purchased two packs of sleep earplugs - one for me and one for my wife. I was amazed at how quickly they arrived, within a day or two. I was able to try them out in a motel during the day after working the night shift. Wow! - so quiet compared to ordinary foam earplugs. No russling or rumbling sound against the pillow. They are perfect for the job. I also really appreciated the personal touch from Zulfees. I felt appreciated because of the nice packaging and the hand written note. It was like receiving a gift from a friend not from a businss. Zulfees abviously care about the people they serve.

February 24, 2026
Unprompted review
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Reply from Zulfees

Thank you so much Brendan for your incredibly kind and thoughtful review.

We are truly grateful that you took the time to share your experience. It means so much to hear that the earplugs worked so well for you during the day after a night shift. Good sleep is everything, and knowing they were quiet and comfortable against the pillow means a lot to us.

What really touched us was what you said about the packaging and handwritten note. That is exactly the feeling we hope to create. We want every parcel to feel personal and thoughtful, so hearing that it felt like a gift from a friend truly means the world to us.

Thank you again for your support. We truly appreciate you. 😊 Customers like you are the reason we love what we do.

Kind regards,
Zulfees Team

Rated 5 out of 5 stars

Great experience

Fantastic service
Loved the personal note and my jigsaw. Will certainly be buying again

January 27, 2026
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Reply from Zulfees

Thank you so much Frances for your kind review. We are delighted to hear that you enjoyed your experience and our service, and that you loved the personal note and your jigsaw puzzle.

It means so much to know you will be buying from us again. Thank you for your support. It really means a lot, and we truly appreciate it.

Warm regards,
Zulfees Team

Rated 5 out of 5 stars

The service

The service was quick and the puzzle was awesome good quality thank you.

January 29, 2026
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Reply from Zulfees

Hi Karen, Thank you so much for your kind words. We are so happy to hear that your puzzle arrived quickly and that you enjoyed the quality. It means a lot to us to hear you had a great experience.

We really appreciate you taking the time to share your experience and for your support. Thank you!

Warm regards,
Zulfees Team

Rated 5 out of 5 stars

fast and efficient serviceGoods arrived on time and in good…

Goods arrived on time and in good condition. Nice personal touch with the thank you note.

January 29, 2026
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Reply from Zulfees

Hi Jenny, Thank you so much for your lovely review. We are so happy to hear your water flosser arrived on time and in great condition, and that you enjoyed the personal touch of the thank you note.

Thank you again for taking the time to share your experience. Your support means a lot to us, and we look forward to serving you again.

Kind regards,
Zulfees Team

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Rated 5 out of 5 stars

Great company

Easy process for ordering, extemely fast delivery and the handwritten thank you note makes it that much more top notch. Earplugs are great as well. Dulls out the childrens meltdowns ensuring a less stressed mama is present.

January 26, 2026
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Reply from Zulfees

Hi Kiana, Thank you so much for your amazing review. We are really happy to hear the ordering process was easy and that your delivery arrived so quickly. It also means a lot that you noticed the handwritten note.

We are especially glad the earplugs have been helping bring a bit more calm to your day. Those little moments of peace, and a less stressed mama, really do make all the difference.

Thank you again for your support and we would love to have you back again.

Kind regards,
Zulfees Team

Rated 5 out of 5 stars

Great product

Great customer service and only took a few days to my earplugs arrived.
And they are so good, so comfortable and while they don’t take away all the sound they take most of the moan sounds that kept me away at night
Totally recommend them and loved the personal hand written note on my invoice, nice touch

January 25, 2026
Rated 5 out of 5 stars

Fabulous purchase

Fabulous purchase, delivery was quick and the puzzles look amazing. Can't wait to get started on them. Many thanks.

January 25, 2026

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