Never buy ANYTHING from Zulily that is not a brand you know and trust. Their products that come from China or unknown suppliers are never as described or pictured. For example, I gave Zulily another c... See more
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I thought I was ordering Cutter & Buck, not their lower brand. This vest is very long and runs large. I would like to return but there isn't any return info in the package. I have emailed Zulily for the return policy and have not received a reply. I'm not sure if Zulily takes returns, so be sure you want to order.
The products are great. They arrived quick. I will continue to place orders.
I received my order fast and I was very pleased with the quality of the items. I wish educators would get a discount though. Zulily used to offer free shipping when we reached a certain amount. That was nice and it encourages people to shop more.
Zulily has a great site & good prices. The products ordered are delivered in a timely manner.
Such great deals and sales for real quality clothes!!
I aways liked shopping at Zulily and was sorry when it ended and so happy to see Zulily is back. Aways good buys.
My order came when it said, very good quality, made well.
Simple transaction-even with gift cards. Fast shipping and excellent pair of UGG slippers. I love them!!
My orders are arriving very late, and there are serious communication issues.
I ordered two shirts and only received one. Couldn't speak to a person to try and understand why.
I received the order very late, it was lost, they dont fit I need to do a return
I placed an order for two Birkenstock sandals on Sept. 4, 2025. I received one of the two sandal on 10/5/2025 and the Zulily website records both sandals were delivered. I contacted customer service email provided by the website twice with no response.
Wasn't what I expected. Sleeves were too short. Shape was big and loose under the arms, just didnotfix anywhere. The only thing I like was the color and texture of the sweater.
Fast delivery, love the canada weather gear brand and was happy to get it at such a good price. Great fit, exactly what the description said. So happy with my purchase!
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