I’ll admit I was skeptical at first, but these clothes won me over fast. The fabric feels premium and incredibly soft, yet still durable enough for everyday wear. What really sold me was how practical... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely stunning pieces! I just received my order of long sleeves and short zippies, and the quality is even better than I expected. The fabric is thick, soft, and feels so premium. I’ve already re... See more
Company replied
As a mom myself, I know what’s actually useful. That’s why Zumbamboo is my number one recommendation for new parents. Their long sleeves are so stretchy and easy to put on, and the designs are stylish... See more
Company replied
I'm usually the one complaining about how much my wife spends on baby clothes, but after feeling these Zumbamboo sweatshirts, I've officially stopped. I actually found myself checking if they make the... See more
Company replied
Company details
- #5 of 6 best companies in Baby Clothing Store
Written by the company
Zumbamboo has established the pinnacle of excellence in children's textiles, leveraging state-of-the-art advancements in textile manufacturing. Our standout designs are both elegant and remarkably comfortable, providing unmatched functionality.
Contact info
30 N Gould St Ste R, 82801, Sheridan, United States
- +1 (469) 368 7515
- support@zumbamboo.com
- zumbamboo.com
4.2
Great
163 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Super cute
Super cute PJs. Love the design and materials. Would definitely order again.
November 19, 2025
Reply from Zumbamboo
Hi Gina,
We’re so happy to have the opportunity to serve you and to hear that you love our product! Feedback like yours truly motivates us to keep creating even more high-quality and adorable products. We genuinely appreciate such thoughtful reviews.
We look forward to your future orders and will always do our best to serve you. If you ever have any questions or concerns, please don’t hesitate to reach out to us at support@zumbamboo.com
and we’ll assist you immediately.
Thank you again for choosing us and for being such a valued part of our community!
Best regards,
Zumbamboo Support Team
Perfect in every way!!!
November 12, 2025
Reply from Zumbamboo
Hi Francine m,
We’re so happy to have the opportunity to serve you and to hear that you love our product! Feedback like yours truly motivates us to keep creating even more high-quality and adorable products. We genuinely appreciate such thoughtful reviews.
We look forward to your future orders and will always do our best to serve you. If you ever have any questions or concerns, please don’t hesitate to reach out to us at support@zumbamboo.com and we’ll assist you immediately.
Thank you again for choosing us and for being such a valued part of our community!
Best regards,
Zumbamboo Support Team
I had to put at least one star as a…
I had to put at least one star as a review. This website is a scam! I paid for 3 sets of pajamas and it took over 2 months to receive one set. By that time my grandbaby wasn't able to wear them since it was a newborn size. The company said they would send a size larger but it never happened. They also won't reimburse you when you request it A very bad bad company and it all comes from China. Buy local!!
November 4, 2025
Unprompted review
Reply from Zumbamboo
We’re truly sorry for any issues you’ve experienced with your order. We always strive to provide the best support for our customers. Please reach out to us at support@zumbamboo.com
regarding your concern, and we’ll respond and assist you as quickly as possible.Thank you so much for your understanding and for giving us the opportunity to respond promptly.
Would not order again
Ordered halloween pj for the grandchildren October 4th. Sat in China for weeks before being sent out. Fortunately received them this weekend. Runs small in the toddler sizes. Should have ordered up. Once wash and dry and they will probably be too small for the one grand. Material is thin and not for cooler weather sleeping. Can see through the material when wearing in the bum area.
October 26, 2025
Unprompted review
Reply from Zumbamboo
We sincerely apologize for your experience with the product and that it did not meet your expectations. We always strive to do our best and are ready to assist you. We’d like to resolve your issue as quickly as possible, so please contact us at support@zumbamboo.com
. We will take action immediately once we receive your information.
Best regards,
Zumbamboo Support Team
Fake Company
I placed an order for a baby zippy with pic of my daughter’s cat on it as a baby shower gift which is on October 25th. That was on October 3, 2025 and it still has not been processed!!! I too have been emailing them and they just continue to lie. I requested a full refund which they refused, claiming “it’s in production” so I will be contacting my credit card company to dispute the purchase.
October 3, 2025
Unprompted review
Reply from Zumbamboo
We sincerely apologize for any issues you’ve experienced with your order that may have left you less than satisfied. Due to a high volume of orders at this time, your order may be slightly delayed, and we truly apologize for this—it is certainly not what we want.
We always strive to prepare and deliver the best products to our customers and hope for your understanding and patience. We also hope for the opportunity to assist you further. Please feel free to contact us at support@zumbamboo.com
—we’re always here to help you immediately.
Best regards,
Zumbamboo Support Team
Expect long wait for the slow
Expect long wait for the slow
Boat from China
October 7, 2025
Unprompted review
Reply from Zumbamboo
We sincerely apologize for any issues you may have experienced with your order.
Due to the current high volume of orders and the fact that many items are personalized, some products need to be prepared and produced at our factory in China to ensure the best quality and production standards. Because of this, delivery may take slightly longer than usual, but please know that we are always doing our best to get your order to you as quickly as possible. We hope you can understand and appreciate this process.
If you have any questions or need assistance, please don’t hesitate to contact us at support@zumbamboo.com.
We’re always here to support you and resolve any concerns promptly.
Best regards,
Zumbamboo Support Team
SCAM
Ordered from them over a month ago. After a week I got an email my order had shipped with a link. The shipping information had “in process” for over two weeks with no actual shipping updates on location. I outreached customer service and was told it had shipped and would arrive in 10 days even though by that point it had already been over 10 days. They would not cancel my order or give a refund. Then the shipping started updating (so they had never actually gave it to the carrier until I outreached) and when the package arrived there was only one item of the three I ordered!! They have horrible customer service, what a waste of time and money. I was hoping to have matching outfits for the hospital for me and my baby but it this point the baby will be here before I get my order or a refund. Never order from this company!
July 6, 2025
Unprompted review
Reply from Zumbamboo
We sincerely apologize for any issues you may have experienced with your order that may have left you unsatisfied. Due to the high volume of orders, production and shipping may take longer than usual.
We always do our best to keep your order information up to date, and we’re truly sorry if any updates have been unclear or if we haven’t been able to respond to your requests promptly. We greatly appreciate your patience and understanding.
If you have any questions or concerns, please don’t hesitate to contact us at support@zumbamboo.com.
We’re always here to assist you immediately.
Best regards,
Zumbamboo Support Team
Poor quality control, slow shipping, unresponsive customer service
Took item a month to arrive.
Item was defective. (Baby sleeper was "puckered", free bib was stained).
Contacted customer service via email.
Had several back-and-forths over a few weeks (they are slow to respond) and was promised a replacement.
Did not receive replacement, did not get a tracking number.
Now they are not responding to my emails.
January 8, 2025
Unprompted review
Reply from Zumbamboo
Thank you for bringing this to our attention. We sincerely apologize for the experience you had and for the inconvenience caused by the defective item and the delay in communication. This is certainly not the experience we want our customers to have.
Please rest assured that we take situations like this very seriously. Sometimes delays in responses or shipments can occur due to high message volume or logistics issues, but we always aim to resolve every case properly.
Kindly contact us again with your order details so we can review the situation and make sure the promised replacement is arranged and delivered to you. We truly appreciate your patience and the opportunity to make this right.
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!! Literally same experience with the rest of the reviews in this company! I’ve emailed, tried calling, message on Facebook and Instagram with no response
January 7, 2025
Unprompted review
Reply from Zumbamboo
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must feel when you don’t receive a response.
Please know that our team does our best to respond to every message, but sometimes delays can occur due to a high volume of inquiries. We sincerely apologize if your message was missed.
We would really appreciate the opportunity to assist you and resolve this situation. Please contact us again with your order details so we can look into it right away and provide the support you need. Your experience is very important to us, and we hope to make this right.
Scam
Wish I had read these reviews before I bought from them. The website seemed legit and I placed a big order on December 2nd, 2024. It’s now the 19th and no word, shipping hasn’t been updated since the 4th, I’ve emailed their customer service twice and reached out on instagram and nothing. And on top of it all, I now have to go out and get last-minute gifts in person since it’s too late to order anything. Very pissed and thinking of taking legal action since it seems like this is happening to a lot of people
December 19, 2024
Unprompted review
Reply from Zumbamboo
Thank you for sharing your feedback. We’re truly sorry to hear about your frustration and understand how disappointing this must have been, especially during the holiday season.
Sometimes delays can occur due to high order volumes and shipping carrier issues, particularly during peak periods. However, we completely understand how important timely updates and communication are, and we sincerely apologize if you did not receive the response you expected.
Please feel free to contact us again with your order details so we can review the status of your order and assist you as quickly as possible. We truly value our customers and would appreciate the opportunity to help resolve this situation for you.
Scam
Scam! Never received my product no response from customer service.
November 27, 2024
Unprompted review
Reply from Zumbamboo
Thank you for your feedback. According to the shipping records, your order has been successfully delivered. We're truly sorry to hear that your experience was not a positive one.
Please kindly reply to our email so we can assist you further and look into the situation for you. Our team is here to help and we will do our best to resolve this for you.
Stay far away from this company
Stay far away from this company! They lie about their shipping times and I no longer need the item since I needed it as a gift for today and it hasn’t even shipped yet. After placing the order and seeing it hadn’t shipped after the time it said it would, I tried to contact the company to cancel though e-mail, phone, Instagram, tik tok and Facebook messenger without a single response. There is no point in them even shipping the items anymore, since I had to rush to get new gifts for the kids I needed them for, but you can’t even cancel the order.
December 7, 2024
Unprompted review
Reply from Zumbamboo
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must have been, especially since the items were intended as a gift.
During busy periods, production and shipping times may occasionally take longer than expected, but we sincerely apologize if the delay and lack of timely communication caused inconvenience for you. Your experience is not what we want for our customers.
Please reply to our email with your order details so we can review the situation and provide the best possible assistance. We truly appreciate the opportunity to look into this and help resolve the matter for you.
I ordered baby pajamas 2 months ago and…
I ordered baby pajamas 2 months ago and they still have not arrived. The carrier this company uses said my address was invalid (which it wasn’t unless Zumbamoo gave them the wrong one). I’ve called to confirm my address three times now, and Zumbamboo supposedly called as well. It’s been 20 days since the package said it was returned to the hub. Zumbamboo continues to tell me to “wait” for my package to arrive. These are baby clothes and will not fit them by the time the package actually comes, if ever. I’ve demanded a refund and now it’s radio silence from Zumbamboo. Do not order from them.
October 26, 2024
Unprompted review
Reply from Zumbamboo
Thank you for sharing your feedback. We’re truly sorry to hear about the inconvenience you experienced with the delivery.
We would like to let you know that we have recently improved our shipping service and logistics partners to help prevent situations like this from happening again. Your experience is very important to us, and we sincerely apologize for the frustration caused.
Please kindly contact our store again so our support team can review your case and assist you with the best possible solution. We truly appreciate the opportunity to help resolve this for you.
I think it may be a scam
I think it may be a scam! I placed an order on 9/25/24 and still haven’t received shipping información as of today, 10/10. I reached out to customer service and haven’t received a response. Unfortunately my order included Halloween-themed jammies, which will be too late.
September 25, 2024
Unprompted review
Reply from Zumbamboo
Thank you for sharing your feedback. We’re truly sorry for the frustration caused by the delay and the lack of updates.
Sometimes orders can take a little longer due to production and shipping processes, especially during busy seasonal periods. However, we understand how disappointing it can be when items intended for a specific occasion arrive later than expected.
Please feel free to contact us again with your order details so our team can check the status and assist you as soon as possible. We truly appreciate the opportunity to help resolve this for you
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