I ordered a big amount of protein,and sime flavourdrops ,plus vitamins. Only the protein arrived in a sealed box. They said they packaged everything,wich was clearly not the case. No refound or ext... See more
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It was easy to create the shopping cart and send it my way. Super smooth experience. As an improvement, I would suggest reviewing the way the products are organized to help locate them without recurri... See more
I thought its a scam :D unreal price for gainer.. Relatively Quick delivery in Sweden. Good quality Gainer 2+2kg with Creatine inside. Price was absurd for that product, cheapest on the market... See more
Good quality product. I am lactose intolerant and the one I bought has very low levels of lactose and I can already notice some difference in my diet after a week and is really tasty (specially with... See more
Company details
Written by the company
Zumub is a brand specialized in sports nutrition, dietary supplements, and wellness products. It established itself in the European market thanks to a wide range of high-quality products at competitive prices. Our priority is transparency and quality, with carefully selected ingredients and clear and scientifically based information. Shop with confidence.
Contact info
Estrada Ligeiras 34, 2735-337, Agualva-Cacém, Portugal
- info@zumub.com
- zumub.com
4.3
Excellent
8K reviews
Replied to 1% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is non-existent
Customer service is non-existent, I ordered a training belt that was smaller than I expected, I sent an email a month ago to their customer service email to ask to replace it to a larger size, and there has been no response ever since.
January 21, 2026
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Very fast and professional
Very fast and professional! I recomend Zumub! 5 stars!
January 31, 2026
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Fast shipping and good products.
January 21, 2026
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The best omega 3-6-9 in the Portugal…
The best omega 3-6-9 in the Portugal market nowadays. Fast shipping and facilitaded payment methods.
January 16, 2026
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The delivery was not good
The delivery was not good. He left the package at a café for me to pick up, saying he didn't have time to deliver it to me.
January 12, 2026
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It was the great delivery time
It was the great delivery time
Also great products
January 15, 2026
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Entregue rapida e completa
January 5, 2026
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DO NOT ORDER FROM SWITZERLAND
I made a 90 CHF purchase for shipment to Switzerland but they NEVER show during the ordering and confirmaition process that Swiss VAT is not applied. They show you prices in Swiss francs, making you believe that it is a normal purchase, including Swiss VAT and never mention that you have customs to pay.
Conclusion? Add more than 20 CHF of DHL customs clearance fee at customer's expense + VAT and surprise, you end up paying 30% more.
I have now read this feedback from other customers here on trustpilot and ZUMUB clearly does nothing about this as they take advantage from tricking it's customers, which is stupid, because if I would have known I would have made multiple orders below 60 CHF to stay within the tax free limit.
Such a short term game, trick me once, never a customer again.
January 9, 2026
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Bad te
Standard procedure at the moment of order all product are present, after your payment the products disappear and you never receive money back
January 5, 2026
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AVOID THIS SITE
AVOID THIS SITE. The promo codes don't work. They take your payment but don't deliver the goods. Then won't refund you until you return the goods, despite the fact that they themselves have already sent you a message informing you that your delivery is blocked.
December 20, 2025
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Good
The product itself is good. But the packaging is difficult to close
December 12, 2025
Unprompted review
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