I ordered a Smoker before christmas and double checked before ordering that it included in the offer a cover (otherwise I would of ordered elsewhere as price was only good if it included a cover). Order was also made for two other items. Order confirmed as 4 items (assumed be be smoker, the included cover and the two other items). When order arrived no cover. Called and was told it had been omitted in error and cover would be with me in couple of days. Nothing for a week so emailed and was told no cover was being provided as not part of offer. Both myself and wife checked at time of order and both recall distinctly it being included. When we looked website had been changed so no longer included cover. When complained cock and bull story given that the fact the order referred to 4 rather than 3 items was due to one of the 4 items not being a reference to the cover (even thought told on phone it was) but that smoker came in two pieces and thus was deemed to be 2 items. On website it is sold as one item and has a single product code. Dreadful company that lies to its customer ( now an ex customer) - use at your peril.