Stay away from these people
Stay away from these people; the lie to get your credit card information and have terrible customer service. They care very little about their clients and the need of your pet. We are now going with healthy paws much better company.
As to the response below; Like I said, these people lie to just get your money. They should be NOT be allowed to do business
Just an update 9-4-18; these criminals charge my card again about a week after I closed the account. Icontacted my credit card company and the charges were reversed. Do you not trust these liars and cheats; stay away from
them and their website.
Reply from Pets Best Pet Health Insurance
Hi Thomas, we understand your concern. Our records show you self enrolled using our website and did not discuss coverage with an agent prior to enrolling. Wellness is an endorsement to the policy, and as such can only be added or removed once a year when the policy renews. Your regular policy for injury and illness can be downgraded at any time but will require a new policy should you choose to upgrade. We are sorry to see you go and wish you the best with your new company!