Review of Emmy Design


Rated 5 out of 5 stars

Lovely, all around <3

Beautiful pieces and excellent customer service is what you’ll receive when you buy from Emmy! I’ve been wearing their knits for years now and recently had an issue with a knit unraveling at a seam (i get it, stuff happens!), and they were incredibly kind in their response. They definitely stand behind the quality of their products and are prompt to fix any issues or problems. I understand it must be very difficult to run a small business, but Emmy is nailing it! Not only do they succeed in making beautiful items that are made to last, in the off chance something goes wrong with production, they take responsibility for it and ensure their customers are happy. I cannot say the same for many other businesses, small or large! Thank you for your honesty, integrity, and beautiful clothes!

x Janis

November 12, 2021
Unprompted review

Reply from Emmy Design

Hi Janis,
Thank you so much for your trust and believe in us <3
We couldn't have said it better ourselves, sometimes sh*t happens and there is a flaw with an item which is not discovered until it is tried on by the customer.
Flaws are indeed not our intention in anything, and we are very sorry if someone take personal offense when it happens.
We are so grateful when customers reach out in these cases so that we can help out and find a good solution!

We look forward to see you again!
//Lisa, emmy design

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