Dear Manjunath,

Thank you for reaching out to us. I'm sorry to hear that the quality of the ear tips foam is not up to your expectations. Customer satisfaction is important to us. We are willing to offer a return and refund in your as discussed over the phone.

If you would like to proceed with a return and refund, please let us know and we will assist you in the process. We value your feedback and would like to make things right for you.

Thank you for choosing our products, and I look forward to hearing from you soon.

Best regards,
Joachim
Headphonepart.se